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Compare ServiceTitan and Upwork 
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At a Glance
Market Segments
Small-Business (65.0% of reviews)
Small-Business (95.7% of reviews)
Entry-Level Pricing
No pricing available
Free
ServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanUpwork
Star Rating
(2,967)4.5 out of 5
Market Segments
Small-Business (95.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansServiceTitan vs Upwork
When assessing the two solutions, reviewers found Upwork easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- ServiceTitan and Upwork both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Upwork is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ServiceTitan over Upwork.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableUpwork
Marketplace
Free
Marketplace is designed for small and growing businesses that need fast, flexible access to top talent. Post a job for free and get proposals from skilled freelancers in 125+ categories and 10,000+ specialties within 24 hours. With trusted ratings, AI-enhanced matching, and flexible contracts, Marketplace is the easiest way to get started on Upwork.
Sign up for free today.*
- Upwork’s global freelance marketplace
- Access to AI-powered features
- Collaboration and project tracking tools
Free Trial
ServiceTitan
No trial information availableUpwork
Free Trial is available
Ratings
Meets Requirements
8.8
281
8.8
2,278
Ease of Use
8.5
285
8.9
2,327
Ease of Setup
6.9
213
8.9
1,554
Ease of Admin
8.1
192
8.8
630
Quality of Support
7.8
276
8.2
2,038
Has the product been a good partner in doing business?
8.7
193
8.7
636
Product Direction (% positive)
9.1
276
7.3
2,154
Features by Category
Platform Basics
Not enough data
8.8
55
Not enough data
7.9
56
Not enough data
8.3
59
Generative AI
Not enough data
6.7
54
Platform Performance
Not enough data
7.2
56
Not enough data
8.5
59
Not enough data
8.2
55
Platform Content
Not enough data
8.3
58
Not enough data
8.1
56
Not enough data
8.2
57
Not enough data
8.3
56
Not enough data
8.2
56
Platform Additional Functionality
Not enough data
8.2
56
Not enough data
8.6
56
Not enough data
8.2
56
Generative AI
7.9
82
Not enough data
6.8
78
Not enough data
Before the Job
7.4
182
Not enough data
8.9
200
Not enough data
8.4
195
Not enough data
8.4
190
Not enough data
On the Job
8.6
196
Not enough data
7.8
198
Not enough data
7.3
180
Not enough data
8.5
201
Not enough data
8.1
170
Not enough data
After the Job
8.4
200
Not enough data
8.3
198
Not enough data
8.7
198
Not enough data
7.9
181
Not enough data
Agentic AI - Field Service Management
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Not enough data
Hiring
Not enough data
7.1
1457
Not enough data
8.8
1852
Not enough data
8.5
1750
Not enough data
8.8
1827
Project Management
Not enough data
7.2
1047
Not enough data
8.1
1675
Not enough data
Feature Not Available
Not enough data
7.7
1580
Payment
Not enough data
8.8
1826
Not enough data
9.3
1855
Not enough data
8.1
1465
Not enough data
8.5
1580
Categories
Categories
Shared Categories
ServiceTitan and Upwork share no categories
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upwork
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Marketing and Advertising
15.2%
Information Technology and Services
9.4%
Computer Software
9.3%
Writing and Editing
7.0%
Graphic Design
4.9%
Other
54.3%
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
What is Upwork platform?
2 Comments
CN
Simple one word will give you option to get business from world clientsRead more
As a new user of Upwork, how can I effectively use its proposal bidding system to increase my chances of winning projects?
2 Comments
PS
Describe your expertise and show some samples. Try to bid first. Deliver projects on time. Be pricing competitive. Then done. You will grow soon.Read more
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