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Upwork Inc.

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3,287 reviews
  • 3 profiles
  • 5 categories
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4.5
#1 in 3 categories
Grid® leader
Serving customers since
2015
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Upwork

3,181 reviews

Upwork helps you find the right talent to get work done your way: post jobs, buy fixed-rate projects, get consultations, or work with specialized recruiters for help filling key roles on your team. It’s built for projects of all sizes, budgets, and ambitions — so you’ll have the right hiring solution faster than you can say “work awakening” (and not just because it’s kind of a long word.)

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Lifted

107 reviews

Lifted, a subsidiary of Upwork Inc., is a comprehensive platform designed to assist enterprises in sourcing, contracting, managing, and paying global contingent talent efficiently and compliantly. Launched in August 2025, Lifted addresses the complexities of modern workforce management by offering a unified solution that integrates seamlessly into existing enterprise ecosystems. Key Features and Functionality: - Unified Talent Management: Lifted provides a contract- and country-agnostic platform that consolidates the management of various contingent workforce models, including independent contractors, agent of record (AOR), employer of record (EOR), staff augmentation, and statement of work (SOW) engagements. - Seamless Integration: The platform integrates effortlessly with existing contingent workforce programs by partnering with managed service providers (MSPs) and vendor management systems (VMS), ensuring a smooth transition and operation within current infrastructures. - Global Compliance and Payment Infrastructure: Lifted offers automated classification backed by experts and a robust payment system that supports every contingent workforce model, ensuring compliance across different jurisdictions and contract types. - Access to Extensive Talent Pool: Leveraging Upwork's marketplace, Lifted provides enterprises access to a vast pool of over 250,000 AI experts globally, enabling companies to find and engage top-tier talent across more than 10,000 skill areas. Primary Value and Solutions Provided: Lifted empowers enterprises to scale their contingent workforce efficiently without compromising on quality or compliance. By offering a comprehensive, tech-enabled platform, Lifted addresses the challenges of managing complex, compliance-driven workforce models. It eliminates the traditional trade-offs between flexibility and compliance, speed and scale, or digital ease and enterprise rigor. With Lifted, companies can navigate the complexities of modern workforce management, ensuring visibility, control, and compliance across borders, classifications, and procurement models.

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Upwork Inc. Reviews

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Profile Name
Star Rating
2479
608
114
37
50
RS
Roman S.
Vision, Mission and Values
05/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Not Interested!

I thought I used to like something about it, but for the past few years the membership pricing has increased. Clients' jobs and payments have decreased, and there is no proper screening of the clients, so there are lots of scammers. Thank you.
AM
Adeel M.
05/06/2026
Validated Reviewer
Verified Current User
Review source: Organic

Structure, Security, And Visibility In One Place

The escrow-based payment system removes the biggest freelance headache, funds are secured before work begins, so chasing invoices isn't a thing anymore. The Work Diary surprised me. Automatic screenshots during tracked hours have actually resolved disputes without a single argument clients see exactly what was worked on. Saved search filters changed how I prospect. I set them once for e-commerce and Amazon roles, get notified when matches appear, and skip the daily scroll entirely. Before applying to any job, I check the client's hire rate, average pay, and total spend. Ten seconds and I know if it's worth my time. The profile doubles as a portfolio without extra effort, past contracts and reviews build up into something credible you can link to directly.
J M.
JM
J M.
05/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Secure and Seamless Freelance Hiring Platform

I use Upwork for finding professionals to help me in various areas of my online business. I like that Upwork can hold payments until work is appropriately completed, which makes me feel safer in this world of scamming. I also like that I can have video meetings with those I hire and that everything is documented. These features make me feel more confident in the hiring and completion of projects. The initial setup was very easy, and I am so pleased with Upwork that I rate it a 10 out of 10 and have referred it many times.

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HQ Location:
San Francisco, California

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@Upwork

What is Upwork Inc.?

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work.

Details

Year Founded
2015
Ownership
NASDAQ: UPWK