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Compare ScheduleFlex and When I Work 
Featured Products
At a Glance
Market Segments
Mid-Market (64.0% of reviews)
Small-Business (60.1% of reviews)
Entry-Level Pricing
$3/month per user
$2.50 1 user Per Month
ScheduleFlex
Star Rating
(50)4.6 out of 5
Market Segments
Mid-Market (64.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$3/month per user
Browse all 3 pricing plansWhen I Work
Star Rating
(361)4.4 out of 5
Market Segments
Small-Business (60.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that When I Work excels in overall user satisfaction, reflected in its higher G2 Score compared to ScheduleFlex. Users appreciate its intuitive interface, noting that it is "very easy to use" and "menu driven," making navigation straightforward.
- According to verified reviews, When I Work has a significant advantage in the number of reviews, with 336 compared to ScheduleFlex's 50. This suggests a broader user base and more reliable feedback, reinforcing the perception of When I Work as a trusted solution for employee scheduling.
- Users say that When I Work's implementation process is quick and user-friendly, with many highlighting the platform's ability to facilitate clear communication and scheduling needs. In contrast, some users of ScheduleFlex have noted that while it offers good features, it may not be as seamless in setup.
- Reviewers mention that ScheduleFlex shines in its reporting and dashboard capabilities, with users appreciating the ability to easily view shifts and make adjustments. One user noted the "viewability of Shiftboard," which allows for flexible viewing options, enhancing usability for managers.
- Users highlight that ScheduleFlex provides strong support for user management and customization, with features that allow staff to maintain their profiles, reducing administrative burdens. This is a notable strength compared to When I Work, where users have expressed a desire for more customization options.
- According to recent feedback, both platforms offer solid mobile capabilities, but ScheduleFlex users particularly enjoy the instant updates that keep everyone informed about available work. This feature enhances team communication, which is crucial for effective scheduling.
Pricing
Entry-Level Pricing
ScheduleFlex
Basic
$3/month
per user
Automation tools for basic scheduling needs.
- Scheduling Workflow
- Mobile Apps
- Teams
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
ScheduleFlex
No trial information availableWhen I Work
Free Trial is available
Ratings
Meets Requirements
8.9
41
8.8
303
Ease of Use
8.7
41
8.7
307
Ease of Setup
8.2
18
8.7
170
Ease of Admin
8.1
18
8.8
159
Quality of Support
8.8
36
8.4
245
Has the product been a good partner in doing business?
8.6
17
8.7
151
Product Direction (% positive)
9.1
39
8.9
289
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
Not enough data
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Platform Content
Not enough data
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Time Tracking
Not enough data
8.9
96
Not enough data
8.6
85
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
89
Administration
Not enough data
8.3
65
Not enough data
8.8
83
Not enough data
8.9
91
Not enough data
8.7
63
Not enough data
8.8
84
Platform
Not enough data
8.5
68
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
90
Not enough data
8.9
84
Not enough data
7.7
61
Platform
8.7
9
8.1
70
Not enough data
7.1
34
8.1
7
7.9
51
8.9
9
8.6
76
9.8
8
8.9
77
9.1
9
8.8
76
8.7
9
8.2
61
9.4
8
8.6
76
Workforce Management Platform Features
8.5
8
8.4
74
9.6
18
9.2
112
8.9
11
8.9
101
8.5
9
8.9
97
9.0
10
8.0
71
Feature Not Available
8.0
71
7.4
7
8.1
67
8.6
12
8.7
88
8.7
18
8.7
102
9.3
14
8.4
100
Categories
Categories
Shared Categories
ScheduleFlex and When I Work are categorized as Workforce Management and Employee Scheduling
Unique Categories
ScheduleFlex has no unique categories
When I Work is categorized as Time Tracking and Time & Attendance
Reviews
Reviewers' Company Size
ScheduleFlex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
14.0%
Information Technology and Services
12.0%
Non-Profit Organization Management
10.0%
Higher Education
8.0%
Consumer Services
8.0%
Other
48.0%
Hospital & Health Care
9.8%
Retail
7.5%
Hospitality
5.8%
Food & Beverages
5.8%
Consumer Services
4.9%
Other
66.2%
Alternatives
Discussions
ScheduleFlex has no discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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