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Compare ScheduleFlex and When I Work 
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At a Glance
Market Segments
Mid-Market (64.0% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$3/month per user
$2.50 1 user Per Month
ScheduleFlex
Star Rating
(50)4.6 out of 5
Market Segments
Mid-Market (64.0% of reviews)
Entry-Level Pricing
$3/month per user
Browse all 3 pricing plansWhen I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "When I Work" excels in "Ease of Completing Timesheets" with a score of 9.0, making it user-friendly for employees to log their hours, while "ScheduleFlex" also performs well but slightly lower at 8.9.
- Reviewers mention that "ScheduleFlex" shines in "Shift Scheduling" with a score of 9.6, providing robust tools for creating and managing shifts, whereas "When I Work" has a lower score of 9.1 in the same category, indicating it may not be as comprehensive.
- G2 users highlight that "ScheduleFlex" offers superior "Team Communication" features, scoring 9.3, which enhances collaboration among team members, while "When I Work" scores 8.3, suggesting it may lack some advanced communication tools.
- Users on G2 note that "When I Work" has a better "Time & Attendance Tracking" feature with a score of 9.0 compared to "ScheduleFlex" at 8.9, indicating a slight edge in tracking employee attendance effectively.
- Reviewers say that "ScheduleFlex" provides better "Employee Leave Management" with a score of 8.5, which is crucial for managing absences, while "When I Work" scores 7.7, suggesting it may not be as efficient in this area.
- Users report that "ScheduleFlex" has a more favorable "Quality of Support" rating at 8.8, indicating that users feel more supported, compared to "When I Work" which has a score of 8.3, suggesting room for improvement in customer service.
Pricing
Entry-Level Pricing
ScheduleFlex
Basic
$3/month
per user
Automation tools for basic scheduling needs.
- Scheduling Workflow
- Mobile Apps
- Teams
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
ScheduleFlex
No trial information availableWhen I Work
Free Trial is available
Ratings
Meets Requirements
8.9
41
8.8
293
Ease of Use
8.7
41
8.7
296
Ease of Setup
8.2
18
8.7
159
Ease of Admin
8.1
18
8.7
155
Quality of Support
8.8
36
8.4
236
Has the product been a good partner in doing business?
8.6
17
8.7
148
Product Direction (% positive)
9.1
39
8.9
279
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.9
29
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.2
28
Not enough data
8.2
28
Not enough data
8.2
28
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
Not enough data
8.1
66
Not enough data
9.0
78
Not enough data
8.7
78
Platform Content
Not enough data
8.4
67
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.5
58
Not enough data
9.0
75
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.9
95
Not enough data
8.6
84
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
88
Administration
Not enough data
8.3
65
Not enough data
8.8
82
Not enough data
9.0
89
Not enough data
8.7
62
Not enough data
8.8
83
Platform
Not enough data
8.4
67
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
89
Not enough data
8.9
84
Not enough data
7.7
61
Platform
8.7
9
8.1
70
Not enough data
7.1
34
8.1
7
7.9
51
8.9
9
8.6
75
9.8
8
8.9
76
9.1
9
8.8
75
8.7
9
8.2
60
9.4
8
8.6
75
Workforce Management Platform Features
8.5
8
8.4
74
9.6
18
9.1
105
8.9
11
9.0
98
8.5
9
8.9
96
9.0
10
8.0
71
Feature Not Available
8.0
71
7.4
7
8.1
67
8.6
12
8.7
86
8.7
18
8.7
100
9.3
14
8.3
98
Categories
Categories
Shared Categories
ScheduleFlex and When I Work are categorized as Workforce Management and Employee Scheduling
Unique Categories
ScheduleFlex is categorized as SAP Store
When I Work is categorized as Time Tracking and Time & Attendance
Reviews
Reviewers' Company Size
ScheduleFlex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
14.0%
Information Technology and Services
12.0%
Non-Profit Organization Management
10.0%
Higher Education
8.0%
Consumer Services
8.0%
Other
48.0%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Alternatives
Discussions
ScheduleFlex has no discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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