Compare ScheduleFlex and When I Work 
At a Glance
Market Segments
Mid-Market (64.0% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
$3/month per user
$2.50 1 user Per Month
ScheduleFlex
Star Rating
(50)4.6 out of 5
Market Segments
Mid-Market (64.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$3/month per user
Browse all 3 pricing plansWhen I Work
Star Rating
(375)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that When I Work excels in user experience, with many praising its aesthetic design and intuitive navigation. Users appreciate how easy it is to use, which enhances daily operations and reduces the learning curve for new employees.
- Users say that ScheduleFlex offers strong self-service capabilities, allowing staff to manage their own profiles. This feature has significantly reduced administrative burdens, making it easier for teams to stay organized and informed about their schedules.
- Reviewers mention that When I Work integrates seamlessly with payroll systems, simplifying the import of hours. This integration is a major time-saver for businesses, as it eliminates the need for manual data entry, which users found cumbersome in the past.
- According to verified reviews, ScheduleFlex shines in its reporting and dashboard features, with users enjoying the ability to view shifts in various formats. This flexibility helps teams quickly assess staffing needs and make informed decisions about scheduling.
- G2 reviewers highlight that While both platforms are easy to use, When I Work has a slight edge in setup and administration ease. Users appreciate the straightforward onboarding process, which helps teams get up and running quickly without extensive training.
- Users report that When I Work has a more robust support system, with quick response times and helpful customer service. This level of support is crucial for businesses that rely on timely assistance to resolve issues and maintain smooth operations.
Pricing
Entry-Level Pricing
ScheduleFlex
Basic
$3/month
per user
Automation tools for basic scheduling needs.
- Scheduling Workflow
- Mobile Apps
- Teams
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
ScheduleFlex
No trial information availableWhen I Work
Free Trial is available
Ratings
Meets Requirements
8.9
41
8.8
313
Ease of Use
8.7
41
8.7
317
Ease of Setup
8.2
18
8.7
179
Ease of Admin
8.1
18
8.8
168
Quality of Support
8.8
36
8.4
250
Has the product been a good partner in doing business?
8.6
17
8.7
159
Product Direction (% positive)
9.1
39
8.9
299
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
Not enough data
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Platform Content
Not enough data
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Time Tracking
Not enough data
8.9
96
Not enough data
8.6
85
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
89
Administration
Not enough data
8.3
65
Not enough data
8.8
83
Not enough data
8.9
91
Not enough data
8.7
63
Not enough data
8.8
84
Platform
Not enough data
8.5
68
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
90
Not enough data
8.9
84
Not enough data
7.7
61
Platform
8.7
9
8.1
70
Not enough data
7.1
34
8.1
7
7.9
51
8.9
9
8.6
76
9.8
8
8.9
78
9.1
9
8.8
77
8.7
9
8.2
61
9.4
8
8.6
76
Workforce Management Platform Features
8.5
8
8.4
76
9.6
18
9.2
120
8.9
11
8.9
107
8.5
9
8.9
100
9.0
10
8.0
71
Feature Not Available
8.0
71
7.4
7
8.1
69
8.6
12
8.7
89
8.7
18
8.7
104
9.3
14
8.3
102
Categories
Categories
Shared Categories
ScheduleFlex and When I Work are categorized as Workforce Management and Employee Scheduling
Unique Categories
ScheduleFlex has no unique categories
When I Work is categorized as Time Tracking and Time & Attendance
Reviews
Reviewers' Company Size
ScheduleFlex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
14.0%
Information Technology and Services
12.0%
Non-Profit Organization Management
10.0%
Consumer Services
8.0%
Higher Education
8.0%
Other
48.0%
Hospital & Health Care
9.6%
Retail
7.9%
Hospitality
6.2%
Food & Beverages
5.6%
Consumer Services
4.8%
Other
66.0%
Alternatives
Discussions
ScheduleFlex has no discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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