Compare Salesforce B2C Commerce and VTEX Commerce Platform 
At a Glance
Market Segments
Mid-Market (40.2% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
Salesforce B2C Commerce
Star Rating
(572)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansVTEX Commerce Platform
Star Rating
(36)4.5 out of 5
Market Segments
Small-Business (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VTEX Commerce PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in overall user satisfaction, boasting a significantly higher G2 Score compared to VTEX Commerce Platform. Users appreciate its user-friendly interface and the seamless integration with other Salesforce products, which enhances their e-commerce experience.
- Users say that Salesforce Commerce for B2C provides robust tools for managing online stores, including effective inventory tracking and personalization features. This has led to smoother sales processes, making it a preferred choice for mid-market businesses.
- Reviewers mention that while VTEX Commerce Platform has a solid star rating, it has fewer recent reviews, which may indicate less current user engagement. However, users appreciate its well-segmented categories and comprehensive reporting, which simplify daily operations.
- According to verified reviews, Salesforce Commerce for B2C is noted for its scalability and suitability for enterprise-level e-commerce, making it a strong contender for businesses looking to grow. Users highlight the platform's ability to handle complex sales and customer management tasks effectively.
- Users report that VTEX Commerce Platform offers an easy-to-use frontend development experience, allowing for quick modifications and template creations. This flexibility is particularly beneficial for small businesses that need to adapt quickly to market changes.
- Reviewers highlight that both platforms provide solid support and ease of use, but Salesforce Commerce for B2C edges out with a slightly higher quality of support rating. Users have expressed satisfaction with the assistance they receive, which is crucial for maintaining operational efficiency.
Pricing
Entry-Level Pricing
Salesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
VTEX Commerce Platform
No pricing availableFree Trial
Salesforce B2C Commerce
No trial information availableVTEX Commerce Platform
No trial information availableRatings
Meets Requirements
8.6
342
8.5
26
Ease of Use
8.2
442
8.2
26
Ease of Setup
7.9
269
8.0
23
Ease of Admin
8.1
133
8.2
18
Quality of Support
8.3
323
8.0
25
Has the product been a good partner in doing business?
8.6
131
8.7
17
Product Direction (% positive)
8.6
327
9.5
24
Features by Category
Design
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Merchandising
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Not enough data
Analytics
9.2
22
Not enough data
9.2
22
Not enough data
Administration
9.2
21
Not enough data
9.0
21
Not enough data
Administration
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Not enough data
Integrations
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
Cart Management
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Not enough data
Headless Commerce
8.1
98
7.9
7
8.4
102
7.9
8
8.4
99
7.7
8
8.4
103
7.9
8
8.4
101
8.1
8
Generative AI
8.0
83
Not enough data
7.9
87
Not enough data
Agentic AI - E-Commerce Platforms
8.6
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
Merchandising/Marketing
8.2
217
8.6
22
8.2
163
8.3
22
8.2
232
9.2
20
8.0
223
8.3
22
7.7
210
7.7
22
8.0
209
7.9
21
8.1
206
8.1
22
Product Catalog
8.3
217
8.4
22
8.2
217
8.3
22
8.2
225
8.0
21
8.2
197
8.4
16
Order Process
8.3
218
8.6
21
8.1
214
8.3
21
8.3
211
7.8
20
8.3
216
8.7
21
8.2
218
8.9
21
7.9
204
7.7
20
8.2
206
8.5
21
8.1
189
8.8
20
Multi-Channel Support
8.3
202
8.6
20
8.2
205
8.1
20
8.3
189
8.7
17
8.2
209
8.9
18
8.0
194
8.1
17
8.1
135
8.6
17
8.2
183
8.2
18
Platform
8.2
199
8.4
21
8.2
216
7.9
21
8.3
204
8.3
21
8.4
217
8.7
21
8.2
221
7.9
20
8.6
210
8.8
20
8.6
198
8.3
19
8.5
202
8.5
20
8.3
188
8.0
19
8.5
184
8.0
20
8.4
195
7.9
21
8.5
218
8.6
21
Reporting
8.6
28
Not enough data
8.5
28
Not enough data
Omnichannel Features
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Not enough data
Categories
Categories
Shared Categories
Salesforce B2C Commerce and VTEX Commerce Platform are categorized as E-Commerce Platforms
Unique Categories
Salesforce B2C Commerce is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
VTEX Commerce Platform has no unique categories
Reviews
Reviewers' Company Size
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VTEX Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Accounting
4.4%
Other
58.6%
Retail
17.9%
Marketing and Advertising
10.7%
Cosmetics
7.1%
Commercial Real Estate
3.6%
Consumer Goods
3.6%
Other
57.1%
Alternatives
Discussions
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
VTEX Commerce Platform has no discussions with answers
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