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Compare Salesforce Commerce for B2C and VTEX Commerce Platform 
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At a Glance
Market Segments
Mid-Market (40.3% of reviews)
Small-Business (44.4% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
Salesforce Commerce for B2C
Star Rating
(567)4.3 out of 5
Market Segments
Mid-Market (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansVTEX Commerce Platform
Star Rating
(35)4.5 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VTEX Commerce PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2C excels in Product Recommendations with a score of 9.2, while VTEX Commerce Platform shines in Recommendations / Personalization with a higher score of 9.0, indicating that both platforms offer strong personalization features but with different focuses.
- Reviewers mention that Salesforce Commerce for B2C has a robust Reporting feature with a score of 9.0, which is higher than VTEX's score of 8.1, suggesting that users may find Salesforce's analytics capabilities more comprehensive for tracking performance.
- G2 users highlight that VTEX Commerce Platform offers superior Multi-Channel Support with a score of 9.0 compared to Salesforce's 8.3, indicating that VTEX may provide a more seamless experience across various sales channels.
- Users on G2 report that Salesforce Commerce for B2C has a better Ease of Use rating of 8.3, while VTEX Commerce Platform scores slightly lower at 7.9, suggesting that Salesforce may be more user-friendly for new users.
- Reviewers mention that VTEX Commerce Platform has a strong focus on Shipping Options with a score of 8.3, which is on par with Salesforce's score of 8.2, indicating that both platforms provide solid shipping functionalities, but VTEX may have a slight edge in this area.
- Users say that Salesforce Commerce for B2C has a higher score in Quality of Support at 8.3 compared to VTEX's 7.9, suggesting that users may experience better customer service and support with Salesforce.
Pricing
Entry-Level Pricing
Salesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
VTEX Commerce Platform
No pricing availableFree Trial
Salesforce Commerce for B2C
No trial information availableVTEX Commerce Platform
No trial information availableRatings
Meets Requirements
8.6
341
8.6
25
Ease of Use
8.2
440
8.2
25
Ease of Setup
7.9
267
8.1
22
Ease of Admin
8.1
133
8.2
18
Quality of Support
8.3
322
8.1
24
Has the product been a good partner in doing business?
8.6
131
8.7
17
Product Direction (% positive)
8.6
325
9.5
23
Features by Category
Design
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Merchandising
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Not enough data
Analytics
9.2
22
Not enough data
9.2
22
Not enough data
Administration
9.2
21
Not enough data
9.0
21
Not enough data
Administration
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Not enough data
Integrations
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
Cart Management
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Not enough data
Headless Commerce
8.2
98
7.9
7
8.5
102
7.9
8
8.4
98
7.7
8
8.4
103
7.9
8
8.4
101
8.1
8
Generative AI
8.1
83
Not enough data
8.0
87
Not enough data
Agentic AI - E-Commerce Platforms
8.7
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.5
19
Not enough data
8.5
19
Not enough data
Merchandising/Marketing
8.2
217
8.6
21
8.3
163
8.3
21
8.2
230
9.2
20
8.0
223
8.2
21
7.7
210
7.6
21
8.0
209
7.8
20
8.1
206
8.2
21
Product Catalog
8.4
217
8.3
21
8.2
217
8.5
21
8.2
225
8.0
21
8.2
197
8.4
16
Order Process
8.3
218
8.6
21
8.1
214
8.3
21
8.3
211
7.8
20
8.3
216
8.7
21
8.2
218
8.9
21
7.9
204
7.7
20
8.2
206
8.5
20
8.1
189
8.8
19
Multi-Channel Support
8.3
202
8.6
19
8.2
205
8.1
20
8.3
189
8.7
17
8.2
208
8.9
18
8.0
194
8.3
16
8.1
135
8.6
17
8.2
183
8.2
18
Platform
8.2
199
8.4
21
8.2
215
7.9
21
8.3
202
8.3
20
8.4
217
8.7
21
8.2
221
7.9
20
8.6
210
8.8
20
8.6
198
8.3
19
8.5
202
8.5
20
8.3
188
8.0
19
8.5
184
8.0
20
8.4
195
7.9
21
8.5
216
8.6
21
Reporting
8.6
28
Not enough data
8.5
28
Not enough data
Omnichannel Features
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Not enough data
Categories
Categories
Shared Categories
Salesforce Commerce for B2C and VTEX Commerce Platform are categorized as E-Commerce Platforms
Unique Categories
Salesforce Commerce for B2C is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
VTEX Commerce Platform has no unique categories
Reviews
Reviewers' Company Size
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VTEX Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.6%
Information Technology and Services
10.9%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.4%
Retail
14.8%
Marketing and Advertising
11.1%
Cosmetics
7.4%
Telecommunications
3.7%
Supermarkets
3.7%
Other
59.3%
Alternatives
Discussions
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
VTEX Commerce Platform has no discussions with answers
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