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Compare Salesforce Commerce for B2C and Sitecore Commerce 
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At a Glance
Market Segments
Mid-Market (40.4% of reviews)
Mid-Market (46.7% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
Salesforce Commerce for B2C
Star Rating
(566)4.3 out of 5
Market Segments
Mid-Market (40.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSitecore Commerce
Star Rating
(21)3.8 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Sitecore CommerceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2C excels in Product Recommendations with a score of 9.2, while Sitecore Commerce falls short with a score of 6.7. Reviewers mention that the recommendation engine is highly effective in driving conversions.
- Reviewers mention that Salesforce Commerce for B2C offers superior Ease of Use with a score of 8.3 compared to Sitecore Commerce's 6.3. Users on G2 appreciate the intuitive interface that simplifies navigation and management.
- G2 users highlight the robust Reporting capabilities of Salesforce Commerce for B2C, scoring 9.0, which allows for detailed insights into sales and customer behavior. In contrast, Sitecore Commerce's reporting features are seen as less comprehensive, scoring only 6.0.
- Users say that Salesforce Commerce for B2C provides a more effective Cart Management system, scoring 8.8, which includes features like multi-cart support. Sitecore Commerce, with a score of 6.7, is noted for lacking some of these essential functionalities.
- Reviewers mention that Salesforce Commerce for B2C shines in Customization with a score of 8.3, allowing businesses to tailor their storefronts effectively. Sitecore Commerce, scoring 7.1, is perceived as less flexible in this area, limiting user creativity.
- Users report that Salesforce Commerce for B2C's Quality of Support is rated at 8.3, with many praising the responsiveness and helpfulness of the support team. In contrast, Sitecore Commerce's support, rated at 6.4, is often described as lacking in timely assistance.
Pricing
Entry-Level Pricing
Salesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Sitecore Commerce
No pricing availableFree Trial
Salesforce Commerce for B2C
No trial information availableSitecore Commerce
No trial information availableRatings
Meets Requirements
8.6
340
7.8
12
Ease of Use
8.2
439
6.3
12
Ease of Setup
7.9
266
5.0
7
Ease of Admin
8.1
132
7.1
8
Quality of Support
8.3
321
6.4
12
Has the product been a good partner in doing business?
8.6
130
6.7
7
Product Direction (% positive)
8.6
324
5.8
11
Features by Category
Visitor Behavior
Not enough data
7.4
7
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
Feature Not Available
Templates
Not enough data
6.9
7
|
Verified
Not enough data
7.6
7
|
Verified
Not enough data
7.4
7
|
Verified
Personalization
Not enough data
7.7
8
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
Not enough data
Not enough data
6.4
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
Not enough data
7.8
6
|
Verified
Not enough data
Not enough data
Not enough data
7.5
6
|
Verified
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Design
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Merchandising
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Not enough data
Analytics
9.2
22
Not enough data
9.2
22
Not enough data
Administration
9.2
21
Not enough data
9.0
21
Not enough data
Administration
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Not enough data
Integrations
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
Cart Management
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Not enough data
Headless Commerce
8.2
98
Not enough data
8.5
101
Not enough data
8.4
98
Not enough data
8.4
103
Not enough data
8.4
101
Not enough data
Generative AI
8.1
83
Not enough data
8.0
87
Not enough data
Agentic AI - E-Commerce Platforms
8.7
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.5
19
Not enough data
8.5
19
Not enough data
Merchandising/Marketing
8.2
216
6.4
7
|
Verified
8.3
162
6.9
7
|
Verified
8.2
230
6.7
7
|
Verified
8.0
223
6.0
7
|
Verified
7.7
210
5.7
5
|
Verified
8.0
209
6.2
7
|
Verified
8.1
205
6.7
8
|
Verified
Product Catalog
8.4
217
7.9
8
|
Verified
8.2
217
6.9
8
|
Verified
8.2
225
5.6
8
|
Verified
8.2
197
5.7
5
|
Verified
Order Process
8.3
218
7.4
7
|
Verified
8.1
214
6.7
6
|
Verified
8.3
211
6.7
7
|
Verified
8.3
215
6.4
6
|
Verified
8.2
217
6.7
6
|
Verified
7.9
204
6.0
5
|
Verified
8.2
206
Feature Not Available
8.1
189
7.7
5
|
Verified
Multi-Channel Support
8.3
202
6.7
6
|
Verified
8.2
205
6.5
8
|
Verified
8.3
189
5.6
6
|
Verified
8.2
208
5.6
6
|
Verified
8.0
194
7.2
6
|
Verified
8.1
135
7.2
6
|
Verified
8.2
183
6.0
7
|
Verified
Platform
8.2
199
7.3
8
|
Verified
8.2
215
7.1
7
|
Verified
8.3
202
6.7
7
|
Verified
8.4
217
6.7
8
|
Verified
8.2
221
6.0
8
|
Verified
8.6
210
6.7
7
|
Verified
8.6
198
Feature Not Available
8.5
202
7.3
8
|
Verified
8.3
188
Feature Not Available
8.5
184
7.0
5
|
Verified
8.4
195
7.3
8
|
Verified
8.5
216
7.1
7
|
Verified
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
8.6
28
Not enough data
8.5
28
Not enough data
Omnichannel Features
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Not enough data
Categories
Categories
Shared Categories
Salesforce Commerce for B2C and Sitecore Commerce are categorized as E-Commerce Platforms
Unique Categories
Salesforce Commerce for B2C is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Sitecore Commerce is categorized as Multichannel Retail and E-Commerce Personalization
Reviews
Reviewers' Company Size
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sitecore Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.6%
Information Technology and Services
10.9%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.3%
Retail
13.3%
Information Technology and Services
13.3%
Hospital & Health Care
13.3%
Consumer Goods
13.3%
Sporting Goods
6.7%
Other
40.0%
Alternatives
Discussions
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
Sitecore Commerce has no discussions with answers
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