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Compare Salesforce Commerce for B2C and ikas 
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At a Glance
Market Segments
Mid-Market (40.3% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
€25.00 5 Starter Per Month
Salesforce Commerce for B2C
Star Rating
(567)4.3 out of 5
Market Segments
Mid-Market (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansikas
Star Rating
(141)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
€25.00 5 Starter Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2C excels in its Product Recommendations feature, scoring 9.2, which reviewers say significantly enhances the shopping experience by providing personalized suggestions. In contrast, ikas also performs well but slightly lags behind with a score of 8.9.
- Reviewers mention that the Ease of Use for ikas is notably higher at 9.3 compared to Salesforce's 8.3, indicating that users find ikas more intuitive and user-friendly, which is crucial for small businesses looking to streamline operations.
- G2 users highlight the superior Shipping Options in ikas, which scored 8.9, as a key feature that simplifies logistics for small businesses. Salesforce Commerce for B2C, while competent, scored lower at 8.2, suggesting it may not be as flexible in this area.
- Users on G2 report that ikas shines in Customer Service Integration, achieving a score of 9.2, which reviewers say enhances customer support capabilities. Salesforce Commerce for B2C scored 8.6, indicating room for improvement in this critical area.
- Reviewers mention that the Checkout Process in ikas is rated 8.7, making it smoother and more efficient, while Salesforce Commerce for B2C scored 8.3, suggesting that users may experience more friction during checkout.
- Users say that ikas offers better Customization options with a score of 9.3, allowing businesses to tailor their e-commerce experience more effectively than Salesforce Commerce for B2C, which scored 8.5, indicating less flexibility in this regard.
Pricing
Entry-Level Pricing
Salesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
ikas
Starter
€25.00
5 Starter Per Month
€25/m in the annual plan,
€35/m in the monthly plan.
- Lightning-Fast Storefronts
- Unlimited Product Listings, Traffic, Bandwidth
- Marketing Promotions (e.g buy 3 for the price of 2)
Free Trial
Salesforce Commerce for B2C
No trial information availableikas
Free Trial is available
Ratings
Meets Requirements
8.6
341
8.7
129
Ease of Use
8.2
440
9.3
136
Ease of Setup
7.9
267
9.0
108
Ease of Admin
8.1
133
9.3
35
Quality of Support
8.3
322
8.7
130
Has the product been a good partner in doing business?
8.6
131
8.9
36
Product Direction (% positive)
8.6
325
9.0
137
Features by Category
Design
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Merchandising
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Not enough data
Analytics
9.2
22
Not enough data
9.2
22
Not enough data
Administration
9.2
21
Not enough data
9.0
21
Not enough data
Administration
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Not enough data
Integrations
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
Cart Management
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Not enough data
Headless Commerce
8.2
98
Feature Not Available
8.5
102
Feature Not Available
8.4
98
8.8
56
8.4
103
Feature Not Available
8.4
101
9.1
57
Generative AI
8.1
83
8.8
20
8.0
87
8.9
19
Agentic AI - E-Commerce Platforms
8.7
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.5
19
Not enough data
8.5
19
Not enough data
Merchandising/Marketing
8.2
217
8.9
70
8.3
163
8.9
70
8.2
230
8.8
70
8.0
223
8.6
69
7.7
210
8.7
68
8.0
209
8.7
68
8.1
206
8.8
68
Product Catalog
8.4
217
8.7
67
8.2
217
8.6
68
8.2
225
8.6
67
8.2
197
8.6
65
Order Process
8.3
218
8.8
65
8.1
214
8.9
65
8.3
211
8.7
65
8.3
216
9.0
64
8.2
218
9.2
65
7.9
204
8.7
65
8.2
206
9.1
64
8.1
189
8.5
64
Multi-Channel Support
8.3
202
8.7
61
8.2
205
8.4
63
8.3
189
8.9
63
8.2
208
8.9
63
8.0
194
8.8
62
8.1
135
8.7
62
8.2
183
8.9
62
Platform
8.2
199
8.8
62
8.2
215
8.7
62
8.3
202
8.8
62
8.4
217
9.0
62
8.2
221
8.7
60
8.6
210
8.8
62
8.6
198
8.9
60
8.5
202
9.1
59
8.3
188
8.7
59
8.5
184
8.8
60
8.4
195
8.7
59
8.5
216
9.0
59
Reporting
8.6
28
8.8
57
8.5
28
8.9
58
Omnichannel Features
8.0
27
8.7
57
8.0
27
8.9
56
8.2
26
8.7
56
8.6
27
9.2
58
8.6
27
8.9
58
8.6
28
9.0
59
8.3
27
8.8
48
Categories
Categories
Shared Categories
Salesforce Commerce for B2C and ikas are categorized as E-Commerce Platforms and Omnichannel Commerce
Unique Categories
ikas has no unique categories
Reviews
Reviewers' Company Size
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ikas
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.6%
Information Technology and Services
10.9%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.4%
Information Technology and Services
11.4%
Computer Software
10.7%
Marketing and Advertising
8.6%
Arts and Crafts
5.7%
Retail
4.3%
Other
59.3%
Alternatives
Discussions
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
ikas has no discussions with answers
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