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Compare Salesforce Commerce for B2B and VTEX Commerce Platform 
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At a Glance
Market Segments
Mid-Market (35.7% of reviews)
Small-Business (44.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Salesforce Commerce for B2B
Star Rating
(281)4.4 out of 5
Market Segments
Mid-Market (35.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce Commerce for B2BVTEX Commerce Platform
Star Rating
(35)4.5 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VTEX Commerce PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2B excels in its Reporting capabilities, scoring 9.3, which allows businesses to gain deep insights into their sales and customer behavior. In contrast, VTEX Commerce Platform has a lower score of 8.6 in this area, indicating that its reporting features may not be as robust.
- Reviewers mention that Salesforce's Ease of Use is rated at 8.5, making it more user-friendly compared to VTEX's score of 7.9. This suggests that users find Salesforce easier to navigate and operate, which can lead to quicker onboarding and less training time.
- G2 users highlight the superior Payment Processing features of VTEX, which scored 8.8, compared to Salesforce's 8.4. This indicates that VTEX may offer more flexible or efficient payment options, which can enhance the customer checkout experience.
- Users on G2 report that Salesforce Commerce for B2B has a strong focus on Product Recommendations, scoring 8.3, which helps in personalizing the shopping experience. VTEX, however, shines in this area with a score of 9.0, suggesting that its recommendation engine is more effective at driving sales through personalized suggestions.
- Reviewers mention that the Multi-Channel Support of VTEX is rated at 9.0, indicating a strong capability to integrate various sales channels seamlessly. In comparison, Salesforce's score of 8.4 suggests it may not be as comprehensive in supporting multiple sales avenues.
- Users say that Salesforce's Quality of Support is rated at 8.5, which is higher than VTEX's 7.9. This implies that Salesforce may provide more effective customer service and support resources, which can be crucial for businesses needing assistance with their e-commerce platform.
Pricing
Entry-Level Pricing
Salesforce Commerce for B2B
No pricing availableVTEX Commerce Platform
No pricing availableFree Trial
Salesforce Commerce for B2B
No trial information availableVTEX Commerce Platform
No trial information availableRatings
Meets Requirements
8.7
158
8.6
25
Ease of Use
8.3
230
8.2
25
Ease of Setup
8.1
154
8.1
22
Ease of Admin
8.4
62
8.2
18
Quality of Support
8.5
154
8.1
24
Has the product been a good partner in doing business?
8.9
61
8.7
17
Product Direction (% positive)
8.9
154
9.5
23
Features by Category
Design
8.1
22
Not enough data
8.3
22
Not enough data
8.1
21
Not enough data
8.4
20
Not enough data
Personalization
8.2
22
Not enough data
8.1
22
Not enough data
8.1
22
Not enough data
8.5
22
Not enough data
Analysis
8.3
22
Not enough data
8.6
22
Not enough data
8.9
22
Not enough data
Merchandising
8.5
12
Not enough data
8.8
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
Analytics
9.4
12
Not enough data
9.0
12
Not enough data
Administration
8.1
13
Not enough data
9.2
13
Not enough data
Administration
9.4
11
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Integrations
9.5
10
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
Cart Management
9.0
10
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Headless Commerce
8.2
76
7.9
7
8.2
76
7.9
8
8.1
76
7.7
8
8.2
76
7.9
8
8.3
77
8.1
8
Generative AI
8.0
66
Not enough data
8.0
65
Not enough data
Agentic AI - E-Commerce Platforms
8.3
10
Not enough data
8.3
9
Not enough data
8.0
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
Merchandising/Marketing
8.2
99
8.6
21
8.2
97
8.3
21
8.2
101
9.2
20
8.0
98
8.2
21
8.0
96
7.6
21
8.1
97
7.8
20
8.0
96
8.2
21
Product Catalog
8.4
97
8.3
21
8.3
94
8.5
21
8.4
97
8.0
21
8.0
88
8.4
16
Order Process
8.2
92
8.6
21
8.3
92
8.3
21
8.2
89
7.8
20
8.4
92
8.7
21
8.4
92
8.9
21
8.0
88
7.7
20
8.2
91
8.5
20
8.2
88
8.8
19
Multi-Channel Support
8.3
93
8.6
19
8.2
94
8.1
20
8.3
89
8.7
17
8.3
94
8.9
18
8.1
88
8.3
16
8.0
87
8.6
17
8.6
96
8.2
18
Platform
8.1
93
8.4
21
8.0
95
7.9
21
8.2
90
8.3
20
8.3
91
8.7
21
8.4
93
7.9
20
8.6
92
8.8
20
8.2
88
8.3
19
8.4
93
8.5
20
8.2
93
8.0
19
8.3
89
8.0
20
8.1
90
7.9
21
8.5
95
8.6
21
Reporting
8.6
31
Not enough data
8.3
31
Not enough data
Omnichannel Features
7.8
31
Not enough data
8.1
31
Not enough data
8.0
31
Not enough data
8.2
31
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.0
31
Not enough data
Categories
Categories
Shared Categories
Salesforce Commerce for B2B and VTEX Commerce Platform are categorized as E-Commerce Platforms
Unique Categories
Salesforce Commerce for B2B is categorized as Mobile E-Commerce, Omnichannel Commerce, E-Merchandising, and Shopping Cart
VTEX Commerce Platform has no unique categories
Reviews
Reviewers' Company Size
Salesforce Commerce for B2B
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VTEX Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.5%
Computer Software
10.2%
Marketing and Advertising
7.2%
Consulting
4.2%
Accounting
3.8%
Other
62.1%
Retail
14.8%
Marketing and Advertising
11.1%
Cosmetics
7.4%
Telecommunications
3.7%
Supermarkets
3.7%
Other
59.3%
Alternatives
Discussions
Tiered pricing in B2B Commerce subscription products
1 Comment
DL
B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct...Read more
What are the advantages of b2b e commerce?
1 Comment
RK
Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer...Read more
What is b2b in Salesforce?
1 Comment
RK
B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships...Read more
VTEX Commerce Platform has no discussions with answers
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