G2 reviewers report that UpGuard excels in user satisfaction, boasting a significantly higher overall score compared to SAI360. Users appreciate the continuous improvements and features like the BreachSight score, which helps track security metrics effectively.
Users say that UpGuard's implementation process is notably smoother, with many highlighting the SOC2 direct submission feature that simplifies compliance reporting. In contrast, SAI360 users have expressed concerns about potential issues during setup, although some found it functional after initial worries.
Reviewers mention that UpGuard offers a more intuitive user experience, reflected in its higher ratings for ease of use and setup. Users find it easy to generate reports and present them to management, showcasing improvements in security scores.
According to verified reviews, SAI360 shines in its reporting and analytics capabilities, with users noting its intuitive dashboard that enhances risk awareness. However, it struggles with user experience compared to UpGuard, particularly in setup and administration.
Users highlight that UpGuard's customer support is highly rated, with many praising the responsiveness and willingness to incorporate user feedback into product updates. While SAI360 also has a commendable support team, it does not match the level of satisfaction reported by UpGuard users.
Reviewers indicate that while SAI360 is flexible and integrates well with third-party tools, UpGuard's comprehensive features and user-friendly design make it a preferred choice for enterprises looking for robust IT risk management solutions.
When with C360 be supporting Microsoft office 2016?
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Hi, thanks for the question. We do now support Office 2016 and it will be updated soon into the Systems requirements documentation. If you would like...Read more
Does Compliance 360 easily integrate with SalesForce?
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Hi Heather, we do not have an out of the box integration with Salesforce, but can use the open API with Compliance 360 to access both C360 and SF data. The...Read more
Hi and thank you for your message! UpGuard recently switched domain registrars because of this issue. We will remove this risk for all domains at a...Read more
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