--- title: NAVEX One Reviews meta_title: 'NAVEX One Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how NAVEX One works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 84 scale: '5' date_modified: '2026-06-24' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # NAVEX One Reviews **Vendor:** NAVEX **Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) **Average Rating:** 3.7/5.0 **Total Reviews:** 84 ## About NAVEX One The NAVEX One Governance, Risk and Compliance Information System (GRC-IS) enables you to create a stronger corporate culture backed by business integrity because it unifies your risk and compliance program into one holistic solution. Employees and program managers have one place to go to manage their specific compliance tasks related to policies, training, and disclosures. It also lets you deliver 24/7 hotline and incident management analysis, IT and operational risk management, as well as managing your onboarding and ongoing screening and monitoring of third parties. This provides a comprehensive view of your GRC program that manages all types of risks that come from doing business such as employee actions, constantly changing regulations, and global events. And as thought leaders with experience handling the data of thousands of customers, we know how to improve the bottom line with compliance and valuable organizational insights by Identifying and isolating risk-signal data to mitigate future risk and drive better decision-making. From this, we help you to meet regulations, sustain a strong business and culture, address risk and demonstrate value to your employees, stakeholders, and communities worldwide. Designed to automate and streamline critical functions and trusted by more than 15,000 customers, NAVEX One helps you deliver the outcomes that matter most. ## NAVEX One Pros & Cons **What users like:** - Users praise the **ease of use** of NAVEX One, highlighting its intuitive navigation and simple PDF printing features. (12 reviews) - Users appreciate the **navigation ease** of NAVEX One, finding it user-friendly and simple to search and use. (4 reviews) - Users appreciate the **user-friendly interface** of NAVEX One, making navigation and collaboration effortless across departments. (4 reviews) - Users value the **automation** that significantly reduces manual effort and enhances overall efficiency in risk management. (3 reviews) - Users value the **centralized compliance and risk management** of NAVEX One, enhancing efficiency and collaboration across teams. (3 reviews) - Reporting (3 reviews) - Risk Management (3 reviews) - Training (3 reviews) - Adaptability (2 reviews) - Audit Management (2 reviews) **What users dislike:** - Users consistently report **poor customer support** , citing difficulties in contacting agents and lack of attention to their needs. (4 reviews) - Users find the **difficult setup** of NAVEX One to be a significant hurdle, requiring extensive time and expert assistance. (3 reviews) - Users highlight the **expensive pricing** of NAVEX One, making it a significant investment for smaller businesses. (3 reviews) - Users find a **steep learning curve** when navigating NAVEX One, particularly for advanced features and initial setup. (3 reviews) - Users face a **steep learning curve** for advanced NAVEX One features, which complicates implementation and user experience. (3 reviews) - Complexity (2 reviews) - Difficult Learning (2 reviews) - Users find **difficult navigation** frustrating, especially when searching for policies without exact keyword matches. (2 reviews) - Users find the **excessive email notifications** overwhelming, complicating communication and support for their inquiries. (2 reviews) - Users report **formatting issues** when uploading from Excel/Word, hindering document compatibility and overall usability. (2 reviews) ## NAVEX One Reviews ### 1. Critical for Policy Management, UI Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Amy M. | Writer and Editor, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about NAVEX One?** I like the evergreen links to documents in NAVEX One because they enable us to email references to documents. I am confident that when recipients receive these links, they will see the most recent version. **What do you dislike about NAVEX One?** The user interface and the organization of the menu is very unintuitive and users find learning how to use policy tech very, very difficult. In fact, they are quite turned off and do not want to use the application at all. **What problems is NAVEX One solving and how is that benefiting you?** I use NAVEX One for version control and it provides a central location for managing our company's policies. ### 2. Effortless Document Management and Ease of Access **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth R. | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about NAVEX One?** I really appreciate getting all the necessary information through NAVEX One and the ease of finding them. It's helpful because if I'm not sure of a certain rule or regulation, I can easily search for it, making sure all associates are notified of rules and regulations. The initial setup of NAVEX One was very easy, which was a big plus. **What do you dislike about NAVEX One?** N/A **What problems is NAVEX One solving and how is that benefiting you?** I use NAVEX One to ensure all associates are notified of rules and regulations. It helps me find all necessary information easily, especially when I'm unsure about a rule. ### 3. Holistic Risk Management with Powerful Data Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Sonu S. | Salesman, manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about NAVEX One?** Holistic View: It connects data from policy acknowledgements, training completion rates, incident reports (whistleblowing), and third-party risk assessments. This provides executives with a thorough, 360-degree view of the company's risk environment rather than fragmented reports. Actionable Insights: By drawing the connections, you can see how policy modifications affect risk scores or how training efficacy affects incident trends. This data intelligence is crucial for making data-driven, strategic decisions that actively lower risk. **What do you dislike about NAVEX One?** Cost and Pricing: It is frequently criticized for being expensive, and the pricing structure for different modules can be complicated or challenging to obtain up front, making it a significant investment, especially for mid-market or smaller businesses. Learning Curve/Implementation: The initial setup and configuration of the full, comprehensive platform can be difficult and require a substantial time commitment or expert services, even though the daily interface is typically simple to use. Formatting and customer service: Some consumers express dissatisfaction over inconsistent customer service or difficulty contacting a direct agent. Another common source of minor annoyance is technical issues, such as formatting problems with documents (especially when uploading from Word/Excel). **What problems is NAVEX One solving and how is that benefiting you?** Problem solved :- Unlike data silos and manual labor, "Unified GRC Platform: Centralizes all compliance, policy, incident, and third-party data into a single, integrated risk platform (NAVEX One)." "Reactive Risk Management," AI-Powered Trend Analysis helps the ERM team spot trends and intervene before they become a major crisis by connecting incident report data with training gaps or policy non-compliance. inconsistent assessments, Standardized Processes & Automation: To ensure a consistent, repeatable risk assessment procedure across all departments, automated workflows and audit trails are used in place of ad hoc emails and spreadsheets. "Lack of Visibility," GRC dashboards and reporting provide executives and the board with a single, understandable, real-time view of the entire enterprise risk landscape rather than a collection of disparate reports. **Official Response from Kim Blomgren:** > Thank you for sharing your detailed feedback on NAVEX One. We're thrilled to hear that you appreciate the holistic view and actionable insights the platform provides. Your feedback is valuable, and we strive to continuously improve to better serve our customers. It's great to hear how NAVEX One is helping to centralize compliance data, improve risk management, and provide better visibility. Thank you for choosing us as your risk management partner. ### 4. why **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about NAVEX One?** I don't like it. It is hard to login. It takes a big effort to log in and the whole process is unnessary. **What do you dislike about NAVEX One?** It is unnecessary to have employees to have to take a complicated procedure to log into this and read the policies/notices. All it is needed is to send all the employees an email with the policies/notices as attachments. In addition, all the policies and notices have been stored in a shared folder and are accessible to employees at any time. What is the point of using this to distribute the policies and notices. It is a waste of time. **What problems is NAVEX One solving and how is that benefiting you?** Nothing solved. it is creating more problems. ### 5. One stop shop for Corporate Risk, compliance and HR management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about NAVEX One?** employee training has become much easier with NAVEX ONE. **What do you dislike about NAVEX One?** i would like to see how we can integrate our in house AI system with NAVEX ONe. **What problems is NAVEX One solving and how is that benefiting you?** The product is easy to configure our company's risk managementment, along with ER tools like training and mandatory code of conduct , helps with my companys' performance reporting. ### 6. Slides are good, but too many trick questions **Rating:** 3.5/5.0 stars **Reviewed by:** Martin D. | Technicien réseau, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about NAVEX One?** The slides are good and offer a good visual, with quality content as well. **What do you dislike about NAVEX One?** There are too many trick questions, which makes the experience frustrating. **What problems is NAVEX One solving and how is that benefiting you?** No change since the last time. ### 7. Automation Well Evaluated, But Requires Improvements **Rating:** 2.5/5.0 stars **Reviewed by:** Gabriel D. | Customer Sales Manager - Grocers Supply - Houston TX, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about NAVEX One?** Basically, what I like most about NAVEX One is the system's automation. **What do you dislike about NAVEX One?** The lack of dissemination of the program **What problems is NAVEX One solving and how is that benefiting you?** I am still exploring NAVEX One, but I like the system's automation, which I consider beneficial. ### 8. Centralized Compliance Made Easy with Powerful Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi S. | Talent Acquisition Specialist (Lead), Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about NAVEX One?** Centralized compliance and risk management in one platform Strong incident and case management workflows Easy-to-use dashboards and reporting Automation reduces manual effort Scalable and adaptable for growing organizations **What do you dislike about NAVEX One?** Limited customization in some workflows and reports Steep learning curve for advanced features User interface can feel complex for new users Some configurations require vendor support Performance can slow with large data volumes **What problems is NAVEX One solving and how is that benefiting you?** Eliminates fragmented compliance tools by centralizing risk, policy, and incident management Improves visibility into compliance risks through real-time dashboards and reporting Streamlines incident investigations with structured workflows and audit trails Reduces manual effort through automation and reminders Enhances audit readiness and regulatory compliance consistency **Official Response from Kim Blomgren:** > Thank you for sharing your feedback on NAVEX One! We're thrilled to hear that you appreciate the centralized compliance and risk management features, as well as the automation capabilities that reduce manual effort. We understand your concerns about limited customization and the learning curve for advanced features and will take them into consideration for future updates. If you have any specific suggestions or need assistance with any features, please feel free to reach out to our support team. Thank you for choosing NAVEX One to streamline your compliance processes! ### 9. Easy Setup and Customization, Needs Better Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Stephenie R. **Reviewed Date:** December 19, 2025 **What do you like best about NAVEX One?** I like that you can customize your table view of cases in NAVEX One, which helps me see everything at once without having to click around to find what I need. Plus, the initial setup was easy peasy, which was a pleasant surprise. **What do you dislike about NAVEX One?** The analytic tool needs work. I would suggest making it easier to create reports by making it a drop-down option instead of having to click boxes. **What problems is NAVEX One solving and how is that benefiting you?** I use NAVEX One as a case management system because it lets me see everything at once and customize my table view of cases, saving me from clicking around to find what I need. **Official Response from Kim Blomgren:** > Thank you for sharing your experience with NAVEX One! We're thrilled to hear that you find the setup and customization features easy to use. Your feedback on the analytics tool is valuable, and we appreciate your suggestion for improving the report creation process. We're glad to hear that NAVEX One is helping you efficiently manage your cases and streamline your workflow. If you have any more suggestions or need assistance, please feel free to reach out. We're here to support you every step of the way! ### 10. Effortless and Clear Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Thiago P. | SVP Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about NAVEX One?** The content is easy to follow, with clear explanations that make it practical to understand. **What do you dislike about NAVEX One?** Occasionally, system errors happen and as a result, trainings fail to finish. **What problems is NAVEX One solving and how is that benefiting you?** A clear understanding of all our compliance policies. **Official Response from Kim Blomgren:** > Thank you for sharing your positive experience with NAVEX One! We're thrilled to hear that you find the content easy to follow and practical. We apologize for any inconvenience caused by system errors during trainings. Our goal is to ensure a seamless experience for all users and will be sure to share your feedback with our product team. We appreciate your feedback. ### 11. Easy and fast: excellent experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about NAVEX One?** Easy and fast, and the practicality facilitates the use of the tool **What do you dislike about NAVEX One?** at the moment without difficulties due to the ease of the platform **What problems is NAVEX One solving and how is that benefiting you?** Help understand the research conducted and improvements for them ### 12. Please make the search engine more user friendly. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about NAVEX One?** The favorite feature is a positive with the program. **What do you dislike about NAVEX One?** It is extremely difficult to find policies using the search engine. If the exact policy name isn't used, you will not be able to find it. Please update the program to be ablet to search policies using included words. It is frustrating when needing to find policies quickly. At times you can't even find a policy even using the search engine. It's frustrating when needing a policy in a hurry. **What problems is NAVEX One solving and how is that benefiting you?** None that I am aware of **Official Response from Kim Blomgren:** > Thank you for your feedback. We appreciate your input on improving our search engine functionality and will definitely take your suggestions into consideration to enhance the user experience. Our goal is to make finding policies easier and more efficient for you. If you have any specific examples or additional feedback, please feel free to share them with us. We want to ensure that NAVEX One meets your needs and helps you access policies quickly. Thank you for being a valued user, and we look forward to making your experience better. ### 13. Essential for Policies, But Search Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2025 **What do you like best about NAVEX One?** I need it for accessing policies at work **What do you dislike about NAVEX One?** Difficult to search using relevant keywords. **What problems is NAVEX One solving and how is that benefiting you?** When searching for a policy or procedure, I should be able to use a keyword related to the topic. For example, if I type "hyperkalemia" the procedure to maintenance potassium should populate. We are required to know the specific, long, wordy titles to find policies we need faster than we can. I should be able to type a relevant word and find related policies. **Official Response from Kim Blomgren:** > Thank you for sharing your feedback with us. We appreciate your insight on the search functionality within NAVEX One. We understand the importance of easily accessing policies at work. We are continuously working to improve our platform, and your feedback will be shared with our development team to enhance the search capabilities for a more efficient user experience. Thank you for your valuable input in helping us make NAVEX One even better for you. ### 14. Excellent Platform for Managing Risk **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about NAVEX One?** NAVEX One has a number of highly useful features to manage and highlight risk. The ability to allocate cases to a variety of people in different areas of the business allows for cross department collaboration and management. It integrates well with other platforms and is mainly easy to use. **What do you dislike about NAVEX One?** It can be a little clunky to begin with, understanding the various sections and elements of the platform. However once you are an established user, this is easy to implement and use. **What problems is NAVEX One solving and how is that benefiting you?** Managing HR cases, ensuring sensitive information is stored on a highly secure platform, limiting the participants able to access this information and reducing GDPR breach risks. **Official Response from Kim Blomgren:** > Thank you for your positive review of NAVEX One! We're glad to hear that you find the platform's features useful for managing and highlighting risk, its integration with other platforms and how NAVEX One is helping you manage HR cases and reduce GDPR breach risks. Thank you for sharing! ### 15. One stop for organization compliance training course **Rating:** 5.0/5.0 stars **Reviewed by:** Manik K. | Technical consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about NAVEX One?** Smooth training courses at one place. There is no lag I felt ever wherein in some other products related to training courses I had restarted several times. **What do you dislike about NAVEX One?** I have nothing to dislike it. The product is totally amazing. Go for it **What problems is NAVEX One solving and how is that benefiting you?** Compliance training at one place easy to learn stuff which define tly one can implement in their organization. **Official Response from Kim Blomgren:** > Thank you for your positive feedback! We are so happy to hear that NAVEX One is helping you with compliance training and implementation in your organization. ### 16. System very complete to follow up and manage training, ethics awarness, and hotline issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro T. | HR Director, Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about NAVEX One?** Easy-to-use software, customer support, training and awareness materials available **What do you dislike about NAVEX One?** Too many emails received and constant changes of account manager. **What problems is NAVEX One solving and how is that benefiting you?** Hotline management and training materials. **Official Response from Kim Blomgren:** > Thank you for your positive feedback on the ease of use, customer support, and training materials provided by NAVEX One. We strive for excellence and take your feedback into consideration as we make improvements in these areas. ### 17. Terrible help, no contact information, terrible/difficult pricing, and difficult sales personnel. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about NAVEX One?** We do not enjoy Navex. It has been a difficult and unwieldy experience, with a lack of customer support. **What do you dislike about NAVEX One?** Terrible help, no contact information, terrible pricing, difficult sales personnel, took months to obtain pricing. **What problems is NAVEX One solving and how is that benefiting you?** Third party due diligence. **Official Response from Kim Blomgren:** > We're truly sorry to hear about your challenging experience with NAVEX One. We strive to provide excellent customer support and make pricing information easily accessible. We appreciate your feedback and will address these issues promptly. Our team is dedicated to improving our services to better meet your needs. If you have any specific concerns or would like further assistance, please don't hesitate to reach out to us directly. Thank you for sharing your thoughts with us, and we hope to have the opportunity to make things right for you. ### 18. Page lay out issues after uploading the document **Rating:** 2.5/5.0 stars **Reviewed by:** remedy m. | Lab Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about NAVEX One?** ease of use. easy to navigate. user friendly **What do you dislike about NAVEX One?** My page layout on the WORD document that i am uploading keeps changing. Not sure if it's a compatibility issue with my current version of MS WORD. **What problems is NAVEX One solving and how is that benefiting you?** Compliance and document control solutions **Official Response from Kim Blomgren:** > Thank you for your feedback on the ease of use and navigation of NAVEX One. We understand the frustration of encountering layout changes when uploading documents and would like to assist. Please provide us with your contact information, access the NAVEX Global Community at https://support.navex.com/s/ or reach out to our support team directly at 1-866-297-0224, Press 3, and International Customer Support at +44(0)20 8939 1650 so we can help address this with you. We sincerely appreciate your feedback. ### 19. Ethics Hotline Test **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about NAVEX One?** The system is easy to use. I tested via online & the call in, both were easy to use, call in personnel were helpful & pleasant. **What do you dislike about NAVEX One?** Unable to talk to or email directly with an agent to assist with questions resulting from a test case submission. **What problems is NAVEX One solving and how is that benefiting you?** Unknown at this time **Official Response from Kim Blomgren:** > We're glad to hear that you found NAVEX One easy to use and that our call-in personnel were helpful and pleasant. We would be delighted to speak with you about your test submission and answer any questions you may have about NAVEX One. Please feel free to reach out to us at: https://www.navex.com/en-us/contact-us/. Thank you for sharing your feedback. ### 20. Great evolution **Rating:** 5.0/5.0 stars **Reviewed by:** Marco R. | Head of Compliance Europe, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about NAVEX One?** Adaptability and vaste offering of services globally **What do you dislike about NAVEX One?** Statistics: needed more explanations for managing reports **What problems is NAVEX One solving and how is that benefiting you?** Process flow and repository ### 21. It was easy registering and setting up a new account. **Rating:** 4.5/5.0 stars **Reviewed by:** Christina G. | PCA- Patient Care Associate, Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2024 **What do you like best about NAVEX One?** Easy to use, very user friendly. Having to set up all these new accounts upon hire has been confusing at times, not sure what each site is used for, for example. But everything is starting to fall into place. **What do you dislike about NAVEX One?** Nothing I dislike as of now. I like the idea of a platform that I can voice my opinion/concerns. **What problems is NAVEX One solving and how is that benefiting you?** This platform gives the employees a voice to be heard; a safe place for to report their concerns that need to be improved on. This will in turn benefit myself and other employees to help remedy areas of concern or weakness to be improved upon. **Official Response from Kim Blomgren:** > Thank you for your positive feedback! We're thrilled that you appreciate the platform's ease of use and the opportunity to voice your concerns. If you ever encounter any issues or have suggestions for improvement, feel free to let us know. We're always looking for ways to enhance the user experience. ### 22. Compliance Training Made Seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew B. | Education Liaison, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about NAVEX One?** The userface for this product is very smooth looking. Our company recently switched to NAVEX from a competitor and I like the intuitive feel of NAVEX more. It is easy and effecient to stay compliant with company policies as they are made or updated. **What do you dislike about NAVEX One?** The only thing to dislike about NAVEX is that the policies themselves are often tedious to go thorugh. NAVEX has done all they can to make it as painless as possible, but often still a drag. **What problems is NAVEX One solving and how is that benefiting you?** It helps myself and fellow staff stay current with policies to ensure we are provided competent, ethical care. **Official Response from Kim Blomgren:** > We're glad to hear that you find the user interface of NAVEX One smooth and intuitive. We understand that policy review can be tedious, and we’re constantly working to make it as seamless as possible. Your feedback is important to us in our ongoing efforts to enhance the user experience. ### 23. suggestion - recently updated section- re: ADP PolicyTech **Rating:** 2.5/5.0 stars **Reviewed by:** Leo S. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about NAVEX One?** search engine is easy to use or navigate **What do you dislike about NAVEX One?** No recently updated - ADP has a ton of policies - how can I stay privy to which was more recently updated? **What problems is NAVEX One solving and how is that benefiting you?** access to ADP Policies **Official Response from Kim Blomgren:** > Thank you for sharing your feedback on NAVEX One. We appreciate your positive comment about the search engine and suggestions regarding policy updates, which we will pass along to our development team for consideration. If you have any further suggestions or questions, please feel free to reach out. We are here to assist you and enhance your experience with NAVEX One. ### 24. I'VE TRIED FOR DAYS NOW TO CHANGE THE ACCOUNT ADMINISTRATOR AND SEEMS NOBODY CAN HELP **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about NAVEX One?** Information repository that keeps track of the cases and establishes in theory a link to the complainers **What do you dislike about NAVEX One?** Customer service is crap, no attention, interest, insistance to fully satisfy us, the customers **What problems is NAVEX One solving and how is that benefiting you?** Compliance issues that needs attention through whisstleblowing **Official Response from Kim Blomgren:** > Thank you for sharing your feedback. We apologize for the difficulties you have experienced in changing the account administrator. We take customer service seriously and would like to assist you further with this issue. Please provide us with your contact information, access the NAVEX Global Community at https://support.navex.com/s/ or reach out to our support team directly at 1-866-297-0224, Press 3, or International Customer Support at +44(0)20 8939 1650 so we can address this promptly. We appreciate your insights on the benefits of NAVEX One in managing compliance issues and look forward to addressing this issue with you. Thank you for bringing this to our attention. ### 25. NavexEX is a great system for use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about NAVEX One?** The ease and learning of the system is incredible! **What do you dislike about NAVEX One?** There isn't one thing that I don't dislike! **What problems is NAVEX One solving and how is that benefiting you?** Helping build our policies one by one. **Official Response from Kim Blomgren:** > It's great to hear that NAVEX One is meeting your needs and helping you build your policies effectively. Thank you for sharing your experience! ### 26. I was able to read and print the instructions for later use if needed. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about NAVEX One?** The most helpful or useful about Naves One is the ability to print the documents in pdf. It is very easy to navigate. **What do you dislike about NAVEX One?** I like everything abot Navex. I have no dislikes. **What problems is NAVEX One solving and how is that benefiting you?** How to do what is needed. **Official Response from Kim Blomgren:** > We're glad to hear that you find NAVEX One easy to navigate and the ability to print documents in PDF helpful. Thank you for sharing your positive experience! ### 27. Policytech is functional software that serves out needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Michael B. | Laboratory Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about NAVEX One?** Policytech is functional software that serves out needs. **What do you dislike about NAVEX One?** PLEASE bring back the 'Changes Summary' for assignees who are required to read policies. **What problems is NAVEX One solving and how is that benefiting you?** Policytech is functional software that serves out needs. **Official Response from Kim Blomgren:** > We're glad to hear that PolicyTech is meeting your needs! We appreciate your feedback about the 'Changes Summary' feature and will pass it along to our development team. ### 28. Excellent all around **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle r. | Director of Ethics and Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about NAVEX One?** Theircustomer service is superb, have had an incredible experience with every point of contact across multiple services. **What do you dislike about NAVEX One?** nothing, they are incredible all around! **What problems is NAVEX One solving and how is that benefiting you?** New legal risks in new countries, AI capabilities **Official Response from Kim Blomgren:** > Thank you for your kind words! We strive to provide incredible service and it's great to hear that we've been able to meet your expectations. If you ever have any feedback or suggestions for us, please don't hesitate to reach out. ### 29. It's a pity NAvex is not able to make changes to the front-end **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about NAVEX One?** It's a satisfactory and immediate system to use **What do you dislike about NAVEX One?** Not flexible enough for end-user requests **What problems is NAVEX One solving and how is that benefiting you?** statistics and record keeping ### 30. Being Social with NAVEX ESG **Rating:** 4.0/5.0 stars **Reviewed by:** Aman K. | softwarer Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about NAVEX One?** -A cloud based environmental,Social and governance platform -Manage multiple supply chain management -Program pulls and easily calculate most values for GHG gas data. -Ease of use as user friendly as support audio, video or read -Very good customer service -Given functionality is very good -Value for money -Good to create awareness about our environment and climate risk -Free traila available -Can improve brand loyality for product. based organisations -Standardize data collection **What do you dislike about NAVEX One?** -Some content is not so good like about drilling and marine ecosystems -Very complex organisation system so can be better using windows with became short and easily accessible **What problems is NAVEX One solving and how is that benefiting you?** -Manage ESG insight for client -Also used to pull data from other APIs and external data resources -To also create awareness about environment that also increase the knowledge of employees ### 31. Effective, Straight forward and brief. **Rating:** 4.5/5.0 stars **Reviewed by:** Manish A. | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2023 **What do you like best about NAVEX One?** This is a budget-friendly document managment system that offer an intuitive interface, adaptable approval process and a convenient questionnaire featgure for efficient employee information reviews. **What do you dislike about NAVEX One?** Although the system performs admirably in document management, its interface is relatively inflexible andlacs customization options. My dissatisfaction stems from their customer support, as the resolution time often proved sluggish, resulting in sprint delays. **What problems is NAVEX One solving and how is that benefiting you?** Within our organization, we utilize it for managing both compliance and security matters. It proves immensely valuable in adressing issues and mitigating risks, in addition to facilitating monitoring of the effectiveness of critical metrics. ### 32. Navex has been a trusted partner of our organization for more than 10 years. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about NAVEX One?** The team focusses on getting the right solutions for their clients. The team is always ready to engage, no matter what the request. **What do you dislike about NAVEX One?** The organization is pretty complicated so sometimes it feels like they are internally very siloed from front office to back office. **What problems is NAVEX One solving and how is that benefiting you?** EthicsPoint is really helpful in covering the full enterprise footprint of the organization, across 40 countries. ### 33. Streamlined Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Annabelle R. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about NAVEX One?** Confidence and confidentiality. Employees know they can call and voice their concerns outside the company. **What do you dislike about NAVEX One?** We cannot edit some of the reporting fields on our own, but our NAVEX team is helpful in making any needed changes. **What problems is NAVEX One solving and how is that benefiting you?** Having a central, secure location to maintain investigation notes. ### 34. Efficient, readily comprehensible and presented in a concise manner **Rating:** 4.5/5.0 stars **Reviewed by:** Manish A. | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2023 **What do you like best about NAVEX One?** This document management system is both budget friendly and user-friendly, offering customizable approval workflows and a useful questionnaire feature to facilitate employee information reviews, **What do you dislike about NAVEX One?** The system is strong in document management but lacks interface cusomization. I' am unhappy with slow customer support causing sprint delays **What problems is NAVEX One solving and how is that benefiting you?** We employ it in our organization to manage compliance and security, which proves instrumental in addressing issues and mitigating risks. Moreover, it aids in monitoring key performance indicators. ### 35. NAVEX is a very user-friendly platform to raise consciousness on security matters across the org **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about NAVEX One?** I like that NAVEX supports different formats for its security courses. The user can easily choose whether they prefer video, audio or read. These courses can be really long, however, it helps a lot when there are exam-type sections that allow the user to test their knowledge. If they pass the exam, then they can skip to the next section. **What do you dislike about NAVEX One?** I think they could improve some content to use more videos instead of images, especially in illustrative content. **What problems is NAVEX One solving and how is that benefiting you?** To have an in-depth knowledge of the governance and security policies of the company. To have control of the number of people who have received the information and agree with the adoption of the policies. ### 36. Good for compliance **Rating:** 3.5/5.0 stars **Reviewed by:** Karuna K. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2023 **What do you like best about NAVEX One?** Create by a stronger corporate culture backed by business integrity. Gain a comprehensive view of your GRC program. Maintain global regulatory compliance. Proactively address and mitigate. **What do you dislike about NAVEX One?** Could be more interactive and easy to use. **What problems is NAVEX One solving and how is that benefiting you?** We were unable to implement risk and compliance processes post which we approached NAVEX One. ### 37. Most easy to use Risk and Compliance management software for businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Pradipta P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about NAVEX One?** 1. Very easy to use. 2. One place we can manage all organization resources and users. 3. Great for the GRC planning. 4. The compliance videos are excellent. 5. Valuable content. **What do you dislike about NAVEX One?** 1. Intuitive interface. 2. The reporting is clunky. 3. The phone support could be improved. 4. The cost is high. 5. Rather than these, I am pleased with the tool and expect the future version to be improved. **What problems is NAVEX One solving and how is that benefiting you?** It helps our business to do work faster and in decision-making. It helps us ensuring compliance with CCPA & GDPA regulations. By this, we configure our company's risk management. ### 38. Fantastic GRC Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Shaharyar A. | Director / Senior Lead Operational Risk Officer - Insider Threat, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about NAVEX One?** It is very robust and has an abundance of customizations suitable for any organization. It is easily navigating and is a one stop shop for process, risks, and controls. **What do you dislike about NAVEX One?** It can be more user friendly and more productive with other competitors such as Archer GRC. Also, it is not much marketed thus is less able to be recognized amongst clients. **What problems is NAVEX One solving and how is that benefiting you?** There are lag times once in a while but besides that it is a useful GRC Platform that handles Third Party Risk and Policy Management Risk effectively and efficiently. ### 39. Review for Navex One from User Perspective **Rating:** 4.0/5.0 stars **Reviewed by:** Rohan S. | Software Engineer 1, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about NAVEX One?** To create sustainability reports, it compares corporate, outsider, resource, and performance data. It gives better data security and an extremely customizable interface Reporting that is feedback-driven makes possibilities and successes more apparent. **What do you dislike about NAVEX One?** We are not satisfied with its customer support as most of the time, resolution was not quick, which led to delays in the sprint. The licensing cost is slightly higher than others offering similar functionality like oneTrust (which has more key functionalities). UI required proper training by a person who is well aware of it, and often teammates used to struggle while checking the prod incidents **What problems is NAVEX One solving and how is that benefiting you?** We use it in our company solutions for managing compliance and security together. For incident management and Risk management, which helped address the prod issues. To keep track of program performance with KPIs and KRIs. ### 40. Review for NAVEX **Rating:** 4.0/5.0 stars **Reviewed by:** vidushi c. | Software Engineer 1, Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2023 **What do you like best about NAVEX One?** Each component of the platform can function independently and focus on important ethical and legal compliance issues. Our Risk Management analysis is much improved by the Ethics and Compliance platform. Additionally, it enables us to keep in touch with our team and report infractions of particular policies. **What do you dislike about NAVEX One?** It was challenging to explain the idea of Navex and how to use it to freshmen it should be more user friendly, there should be a guide or something for it. But still it is better than serviceNow in compare to interface. **What problems is NAVEX One solving and how is that benefiting you?** The Ethics Helpline is a resource where staff members, partners, stakeholders, and clients can call or fill out a web form to ask questions in a variety of languages. It is run by NAVEX, is private, and is accessible around the clock. ### 41. Great Risk Mgt Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about NAVEX One?** Navex One is a great solution for reporting, tracking, responding, and investigating! **What do you dislike about NAVEX One?** Nothing I can thing of. It is a great platform. **What problems is NAVEX One solving and how is that benefiting you?** How to report potential violations of policy, manage investigations, and have historical documentation. ### 42. One of the best GRC information system. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about NAVEX One?** The best part about NAVEX is its efficient way of managing all the data in an analytical format that is easy to view and understand. **What do you dislike about NAVEX One?** The only disadvantage of NAVEX would be its pricing, since its priced higher than its competitors. **What problems is NAVEX One solving and how is that benefiting you?** NAVEX one has helped us a lot in implementing our GRC procedures so that we can move efficiently through every task while keeping a record of all the work without any extra effort. ### 43. Review for navex one **Rating:** 4.0/5.0 stars **Reviewed by:** Saumya R. | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about NAVEX One?** Compliance management easy to use proper distribution of data **What do you dislike about NAVEX One?** High price in compare to competitive products **What problems is NAVEX One solving and how is that benefiting you?** Proper classification of data easy to identify ### 44. Navex review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2023 **What do you like best about NAVEX One?** Navex can record the data while working simultaneously. **What do you dislike about NAVEX One?** The pricing of Navex one is more compared to other competitors **What problems is NAVEX One solving and how is that benefiting you?** Navex one has been helping me a lot with data manipulation, that's important to me. ### 45. Extremely pleasant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2023 **What do you like best about NAVEX One?** Good tool to use for comparing compliance norms for our clients. However the workflow could improve a bit. **What do you dislike about NAVEX One?** Slight improvement in workflow is required. **What problems is NAVEX One solving and how is that benefiting you?** It helps in verifying compliance forms. It helps in finding out our risk tolerance. ### 46. Awesome Experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about NAVEX One?** UI UX and the responsiveness of interface was superb. **What do you dislike about NAVEX One?** Nothing as such of now. But if it could provide training videos for beginners for free it would help to grow both. **What problems is NAVEX One solving and how is that benefiting you?** Performing day to day task began's more easier with Navex one ### 47. Risk assesment solution for your Clinical Trial **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about NAVEX One?** It integrates all levels of your management to analysis and compliance of Clinical Trial Risks. As we need to rate and monitor all risks at every stage of a clinical trial, Navex provided value with their great compliance reporting database. The team at Navex is really helpful and understand company needs. **What do you dislike about NAVEX One?** At this point, I cannot thunk of a downside to the software. It is a great tool for Risk Management. **What problems is NAVEX One solving and how is that benefiting you?** Ethics and Compliance platform is a great addition to our Risk Management analysis. We can easily access the plataform from any device. It also allows us to report violations on some policies and stay connected with our team. ### 48. One of the best Risk and Compliance management software with efficent reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish G. | Data Platform Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about NAVEX One?** The tool help for the betterment and improvement of Organizational skills in every area ..from HR to critical decision making **What do you dislike about NAVEX One?** I am very much happy with the tools and user-friendliness, expecting the future version to improve till now and be good with the tool. **What problems is NAVEX One solving and how is that benefiting you?** The tool helps improve processes, especially in areas like HR and training. ### 49. Navex One Review **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas B. | Risk Advisory Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about NAVEX One?** The most helpful portion of Navex One is the ability to create a streamlined workflow and the ease of implementing the systems and workflow seamlessly into teams. **What do you dislike about NAVEX One?** The only downside of using Navex One that I have seen was the ramp up that my team had in learning how to use and operate the system but this was a short time and then made our processes much easier. **What problems is NAVEX One solving and how is that benefiting you?** Navex One is helping us to implement our GRC procedures and quickly and efficiently move through the workflow of each task while keep a documented record of all activities performed. ### 50. Awesome experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about NAVEX One?** Navex one was the one of the most responsive and fast software in grc **What do you dislike about NAVEX One?** as such now I haven't seen any dislike about it. **What problems is NAVEX One solving and how is that benefiting you?** it had made the business process more easy. ## NAVEX One Discussions - [Why is a code of conduct important?](https://www.g2.com/discussions/compliance-management-platform-db8226e0-5681-4641-828c-2614fa1c0a8c) - 1 comment, 1 upvote - [How does PolicyTech enrich compliance programs?](https://www.g2.com/discussions/compliance-management-platform-e865fa60-e62c-4b71-aba4-fbba0834c29a) - 1 comment, 1 upvote - [How can NAVEX Global help ensure my third parties are aligned with company cultural expectations?](https://www.g2.com/discussions/compliance-management-platform-b3b658ef-a7f2-4b77-aeff-31d72e93c3c8) - 1 comment, 1 upvote - [How does NAVEX Global help companies align with training requirements?](https://www.g2.com/discussions/compliance-management-platform-58c74853-1f48-44a9-aad4-1edaca1b25c8) - 1 comment, 1 upvote - [What kind of support can I expect post-sale?](https://www.g2.com/discussions/compliance-management-platform-22e577eb-3829-43fe-ab7b-92f3bd62f8d2) - 1 comment, 1 upvote - [View NAVEX One pricing details and edition comparison](https://www.g2.com/products/navex-one/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+18%3A38%3A20+-0500&secure%5Bsession_id%5D=ad0dac23-e322-44c0-b1a6-9b4b68d2f4a4&secure%5Btoken%5D=c8e24ed359afbbda11ffc05c8f685c10ed9b69b7913f0fe708dd9595641a94ef&format=llm_user) ## NAVEX One Integrations - [Sales and Retail Package - Fashion Industry](https://www.g2.com/products/sales-and-retail-package-fashion-industry/reviews) ## NAVEX One Features **Platform Basics** - Reporting - Secure - Performance **Risk Assessment** - Scoring - AI **Generative AI** - AI Text Generation - AI Text Summarization **Learning Content - Ethics and Compliance Learning** - Standard Courses - Authoring - Internal Policies - Programs - External Courses **Platform Additional Functionality** - Mobility - Telephone - Internal promotion **Risk Control** - Reviews - Policies - Workflows **Ethics - Ethics and Compliance Learning** - Offensive Behavior - Business Ethics - Code of Conduct **Platform AI Features - Policy Management** - Reports - Workflow Management **Platform Data** - Dashboard - Alerts and Notifications - Case Management **Risk Management** - Risk Identification - Risk Classification - Risk Methodology - Goals Monitoring **Monitoring** - Vendor Performance - Notifications - Oversight **Compliance - Ethics and Compliance Learning** - Corporate Compliance - Department Specific Content - Safety - Industry Specific Content **Reporting** - Templates - Centralized Data - 360 View **Generative AI** - AI Text Summarization **Certifications - Ethics and Compliance Learning** - Renewals - Job Related - Regulatory **Business Continuity Management** - Recovery Plans - Procedure Templates - Crisis Management **Reporting - Ethics and Compliance Learning** - Feedback - Performance - Non Compliance **Agentic AI - Third Party & Supplier Risk Management** - Adaptive Learning - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top NAVEX One Alternatives - [SAI360](https://www.g2.com/products/sai360/reviews) - 4.2/5.0 (117 reviews) - [Ethico](https://www.g2.com/products/ethico/reviews) - 4.8/5.0 (65 reviews) - [EQS Integrity Line](https://www.g2.com/products/eqs-integrity-line/reviews) - 4.5/5.0 (62 reviews)