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Diligent One Platform Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

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Diligent One Platform Reviews (149)

Reviews

Diligent One Platform Reviews (149)

4.3
149 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and comprehensive features of the Diligent One Platform, highlighting its ability to streamline governance, risk, and compliance processes effectively. The intuitive interface and strong customer support enhance user experience, making it a valuable tool for managing audits and compliance. However, some users note a common limitation in customization options, which can restrict flexibility in certain modules.

Pros & Cons

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Christopher C.
CC
Enterprise (> 1000 emp.)
"Streamlines Auditing with Powerful Automation"
What do you like best about Diligent One Platform?

I like using Diligent One Platform for its 'Results' and 'Robot' features. We schedule Robots to run monthly, and this automatically starts Results once the output is available. This setup helps management to regularly verify and report exceptions, and identify potential exceptions that could cause adverse effects in operations. The initial setup of Diligent One Platform was really easy. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

I have to spend a significant amount of time searching the Diligent Documentation to find the release notes. These release notes may have critical instructions needed to ensure our processes are not adversely affected by the updates. Review collected by and hosted on G2.com.

IE
Operational Supervisor
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Comprehensive Governance Tool with Great UI, But Needs More Flexibility"
What do you like best about Diligent One Platform?

Diligent One is a comprehensive application that helps in governance, ensures easy risks management and concentrates on policy decisions and tracking

The program has an easy and efficient navigation that allows us get clear notifications and the UI is impressive

The inclusion of professional supports and templates makes Diligent One more friendly and valuable

The brilliant tracker from this app ensures that we conduct audits and all risks are well controlled Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Diligent has some modules that are inflexible and less configurable, which is a primary problem

The program lacks articulated functionality, which brings some confusion to new subscribers before they understand the app Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Enterprise (> 1000 emp.)
"Easy to Use, Highly Adaptable, and Backed by Excellent Implementation Support"
What do you like best about Diligent One Platform?

The platform is very easy to use, and practice makes it easier. It is also highly adaptable, so you can structure the tool to capture and present data that is relevant for your team.

Implementation of new features is also relatively easy, and there is excellent support during the implementation process. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

There is a learning curve with some features, which may be more difficult for less experienced users. Training is the key to overcoming this issue. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"User-Friendly Navigation, but Limited Features"
What do you like best about Diligent One Platform?

It’s easy to navigate, and as a new user I find it very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

The functions are limited, and it still requires some manual work. Review collected by and hosted on G2.com.

SR
Manager - IT Audit
Mid-Market (51-1000 emp.)
"Great interactive platform for risk assessments, internal audits + framework creation"
What do you like best about Diligent One Platform?

Easy navigation and UI experience

Clear notifications showing what project pages require sign off

Easy to implement projects and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Mapping risks to internal risk functions across IA + Operational risk assessments. Would be nice to be able to create a "master risk" section and pluck risks from this master register for internal audits, operational risk assessments etc. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Mid-Market (51-1000 emp.)
"Single Platform with Great Interconnectivity"
What do you like best about Diligent One Platform?

Single Platform and its interconnectivity. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Some apps go away from instance for modules that should be integrated. Review collected by and hosted on G2.com.

JT
Project Manager
Enterprise (> 1000 emp.)
"Very good GRC Platform"
What do you like best about Diligent One Platform?

I like the fact that it can let you know when it is time to submit or renew data. Helps you be more prepared for audits but also to be well organized. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

I am still a new user to Diligent One so nothing at the moment. It seems a bit cumbersome at first. Review collected by and hosted on G2.com.

SH
Deputy Internal Audit Director
Enterprise (> 1000 emp.)
"Practical and Reliable, with Responsive Customer Service"
What do you like best about Diligent One Platform?

The strong customer support, especially during implementation and with quarterly aftersales follow-ups. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Occasional bugs, even though they were addressed with proper follow-up. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"Well organized"
What do you like best about Diligent One Platform?

Flexibility to create a project specific to a topic; integration of ACL; ability to integrate surveys/questionaires Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Minimal formatting of text; Limited funtionality within questionaires Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"I have already recommended it to several colleagues"
What do you like best about Diligent One Platform?

Ease of use. When you log in its easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Time to load each module. It might be something within my co's environment but it takes time for each module to load. Review collected by and hosted on G2.com.

Questions about Diligent One Platform? Ask real users or explore answers from the community

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GU
Guest User

What is Diligent HighBond used for?

Verified User
G2
Verified User
Last activity over 5 years ago

Do ACL and Rsam no longer exist?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

12%

Diligent One Platform Comparisons
Diligent One Platform Features
Risk Identification
Risk Classification
Risk Methodology
Recovery Plans
Procedure Templates
Crisis Management
Integration
Flexibility
Training & Learning
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Diligent One Platform