Diligent One Platform Reviews & Product Details

Diligent One Platform (formerly HighBond) revolutionizes the way boards, committees, and executives navigate risk. Consolidate all your solutions on the broadest platform for GRC applications designed to deliver comprehensive insights into a single view of risk and associated controls. Helping free you from the unnecessary costs and frustrations of point solutions. The Diligent One Platform is built to deliver risk insights in a clear and consistent format. Control what information is presented to the board with a comprehensive and ever-expanding set of pre-built and customizable templates and dashboards.

Seller

Diligent Corporation

Discussions

Diligent One Platform Community

Languages Supported

German, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Rebecca Nilsson

Used by Fiverr and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Diligent One Platform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Diligent One Platform, and what problem is it built to solve?

Diligent One Platform is used to bring governance, risk, compliance, and audit work into a shared system. Teams use it to organize audits and risk activities, track issues and controls, and analyze data to support monitoring and reporting.

What languages does Diligent One Platform support?

Diligent One Platform supports 7 languages: Chinese (Simplified), English, French, German, Japanese, Portuguese, and Spanish.

What company sizes and industries is Diligent One Platform the best fit for?

Diligent One Platform appears to suit organizations across a range of sizes, with the strongest reviewer presence in enterprise and mid-market teams. The industries represented most clearly include financial services, information technology, healthcare, accounting, and government.

Company sizes: Enterprise and mid-market teams are especially well represented; small businesses also use the platform.
Industries: Financial services, information technology, healthcare, accounting, and government are among the most represented sectors.

How long does it take to implement Diligent One Platform across a team?

Implementation timelines vary with the scope of the rollout, but one to three months is the most commonly reported range. Longer implementations, including three to six months and six to twelve months, also occur.

Time to go live	Relative frequency
1–3 months	Most common
3–6 months	Also reported
6–12 months	Less common

What customer support options does Diligent One Platform provide, and how do users find the overall support experience?

Support is available through 24/7 live-rep support, email/help desk, and phone support. The support experience is often described as responsive and helpful, particularly during implementation, though some users would like clearer guidance and easier-to-find documentation.

What features or capabilities could make Diligent One Platform even more useful?

More flexibility and smoother day-to-day reporting are the clearest opportunities to make Diligent One Platform more useful. Improvements users would value include:

More configuration options for modules, templates, and fields so teams can better tailor workflows to their processes.
More intuitive reporting and visualization tools, including simpler dashboard creation and more flexible report formats.
A clearer, easier-to-navigate interface and better onboarding guidance to reduce the learning curve.
Stronger connections between modules and projects so related risks, controls, and audit work can be linked and managed together.

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Leah M.

Customer Success Manager

Small-Business (50 or fewer emp.)

11/6/2026

"Unified Governance with Easy Setup, but SSO Takes Too Many Steps"

5/5

What do you like best about Diligent One Platform?

I like that Diligent One Platform brings governance, risk, and compliance solutions together in one place, so I don’t have to work across multiple disconnected systems. It improves visibility, streamlines collaboration, and makes things easier to manage, with better efficiency and transparency. The initial setup was very easy, and the Diligent team helped with it. I switched from BoardPaq because Diligent One Platform has more features and IA. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

I find the single sign-on process could be simpler; it takes more than two steps. Review collected by and hosted on G2.com.

What problems is Diligent One Platform solving and how is that benefiting you?

I use Diligent One Platform to centralize governance, risk, and compliance in one place, so I don’t have to work across disconnected systems. It improves visibility into processes, streamlines collaboration, and makes everything easier to manage, improving efficiency and transparency. Review collected by and hosted on G2.com.

Christopher C.

Enterprise (> 1000 emp.)

4/23/2026

"Streamlines Auditing with Powerful Automation"

5/5

What do you like best about Diligent One Platform?

I like using Diligent One Platform for its 'Results' and 'Robot' features. We schedule Robots to run monthly, and this automatically starts Results once the output is available. This setup helps management to regularly verify and report exceptions, and identify potential exceptions that could cause adverse effects in operations. The initial setup of Diligent One Platform was really easy. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

I have to spend a significant amount of time searching the Diligent Documentation to find the release notes. These release notes may have critical instructions needed to ensure our processes are not adversely affected by the updates. Review collected by and hosted on G2.com.

What problems is Diligent One Platform solving and how is that benefiting you?

Diligent One Platform reconciles vast data between systems, tracks audit details, identifies deceased retirees receiving benefits, and helps management detect operational threats. The 'Robot' identifies exceptions, and 'Results' verify them, enhancing financial oversight and exception reporting. Review collected by and hosted on G2.com.

Naseem H.

KYC analyst

Mid-Market (51-1000 emp.)

10/29/2026

"Easy Compliance Management with Effective Manual Control Testing"

5/5

What do you like best about Diligent One Platform?

I like Diligent One Platform for manual control testing in compliance management. The initial setup was really easy, and I think there are no downsides—everything is perfect. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

nothing as such Review collected by and hosted on G2.com.

Ifeoma E.

Operational Supervisor

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/20/2025

"Comprehensive Governance Tool with Great UI, But Needs More Flexibility"

4.5/5

What do you like best about Diligent One Platform?

Diligent One is a comprehensive application that helps in governance, ensures easy risks management and concentrates on policy decisions and tracking

The program has an easy and efficient navigation that allows us get clear notifications and the UI is impressive

The inclusion of professional supports and templates makes Diligent One more friendly and valuable

The brilliant tracker from this app ensures that we conduct audits and all risks are well controlled Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Diligent has some modules that are inflexible and less configurable, which is a primary problem

The program lacks articulated functionality, which brings some confusion to new subscribers before they understand the app Review collected by and hosted on G2.com.

What problems is Diligent One Platform solving and how is that benefiting you?

Diligent One ensures all GRC tools operates together, and they improve risk visibility, audit effectiveness and ensures solid compliance

The program has structured audit procedures that captures risks and ensure all assignments are individualized

Diligent One has broader reporting responsibilities and this included the vibrant governance options that maintains business continuity

All risks are highly assessed and multiple precautions deployed Review collected by and hosted on G2.com.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

4/22/2026

"Easy to Use, Highly Adaptable, and Backed by Excellent Implementation Support"

5/5

What do you like best about Diligent One Platform?

The platform is very easy to use, and practice makes it easier. It is also highly adaptable, so you can structure the tool to capture and present data that is relevant for your team.

Implementation of new features is also relatively easy, and there is excellent support during the implementation process. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

There is a learning curve with some features, which may be more difficult for less experienced users. Training is the key to overcoming this issue. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

3/26/2026

"User-Friendly Navigation, but Limited Features"

2/5

What do you like best about Diligent One Platform?

It’s easy to navigate, and as a new user I find it very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

The functions are limited, and it still requires some manual work. Review collected by and hosted on G2.com.

Sandeep R.

Manager - IT Audit

Mid-Market (51-1000 emp.)

8/4/2025

"Great interactive platform for risk assessments, internal audits + framework creation"

4.5/5

What do you like best about Diligent One Platform?

Easy navigation and UI experience

Clear notifications showing what project pages require sign off

Easy to implement projects and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Mapping risks to internal risk functions across IA + Operational risk assessments. Would be nice to be able to create a "master risk" section and pluck risks from this master register for internal audits, operational risk assessments etc. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

4/23/2026

"Single Platform with Great Interconnectivity"

4.5/5

What do you like best about Diligent One Platform?

Single Platform and its interconnectivity. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Some apps go away from instance for modules that should be integrated. Review collected by and hosted on G2.com.

Joshua T.

Project Manager

Information Technology and Services

Enterprise (> 1000 emp.)

8/5/2025

"Very good GRC Platform"

4.5/5

What do you like best about Diligent One Platform?

I like the fact that it can let you know when it is time to submit or renew data. Helps you be more prepared for audits but also to be well organized. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

I am still a new user to Diligent One so nothing at the moment. It seems a bit cumbersome at first. Review collected by and hosted on G2.com.