Diligent One Platform Reviews & Product Details

Diligent One is a comprehensive application that helps in governance, ensures easy risks management and concentrates on policy decisions and tracking

The program has an easy and efficient navigation that allows us get clear notifications and the UI is impressive

The inclusion of professional supports and templates makes Diligent One more friendly and valuable

The brilliant tracker from this app ensures that we conduct audits and all risks are well controlled Review collected by and hosted on G2.com.

Diligent has some modules that are inflexible and less configurable, which is a primary problem

The program lacks articulated functionality, which brings some confusion to new subscribers before they understand the app Review collected by and hosted on G2.com.

Easy navigation and UI experience

Clear notifications showing what project pages require sign off

Easy to implement projects and easy to navigate Review collected by and hosted on G2.com.

Mapping risks to internal risk functions across IA + Operational risk assessments. Would be nice to be able to create a "master risk" section and pluck risks from this master register for internal audits, operational risk assessments etc. Review collected by and hosted on G2.com.

I like the fact that it can let you know when it is time to submit or renew data. Helps you be more prepared for audits but also to be well organized. Review collected by and hosted on G2.com.

I am still a new user to Diligent One so nothing at the moment. It seems a bit cumbersome at first. Review collected by and hosted on G2.com.

The strong customer support, especially during implementation and with quarterly aftersales follow-ups. Review collected by and hosted on G2.com.

Occasional bugs, even though they were addressed with proper follow-up. Review collected by and hosted on G2.com.

Flexibility to create a project specific to a topic; integration of ACL; ability to integrate surveys/questionaires Review collected by and hosted on G2.com.

Minimal formatting of text; Limited funtionality within questionaires Review collected by and hosted on G2.com.

Ease of use. When you log in its easy to navigate. Review collected by and hosted on G2.com.

Time to load each module. It might be something within my co's environment but it takes time for each module to load. Review collected by and hosted on G2.com.

I especially like how Diligent One Platform helps to strengthen accountable work flows. The task assignments and reminders automatically assign the tasks and help keep the team ahead of it and on time. Additionally, the included risk library has templates and benchmarks, so the processes are in line with industry best practice and save time. These aspects allow for the ease in the way of having a structured risk management and compliance procedure. Review collected by and hosted on G2.com.

Some issue we has encounter with Diligent One Platform is that its is highly dependent on internet connection. Data availability is always a concern when networks are unavailable or unstable since getting to material, data and information required for daily processes becomes a challenge. Further, the risk templates though effective do not necessarily cover certain specialties of specific industries that might require integrating policies from different templates so we end up having to engage extra time in the modification. Review collected by and hosted on G2.com.

The module-based application approach (Projects, Compliance Maps, Frameworks, Asset/Risk Manager, etc.) making it suitable for the different areas of risk management and compliance - it gives a good and clear segregation and overview based on the specific project needs. Review collected by and hosted on G2.com.

The relative limited level of configurability of some of the modules (specifically Projects and Risk/Asset Manager) by the user; Some modules (e.g. Risk/Asset Manager) can be developed further to include additional functionalities for easier and better user experience; Projects module which is the main and most frequently used one can be a bit more intuitive and user-friendly - some of the basic functionalities are either scattered in various sections of a project or buried deep and user needs to drill down through the different sections and menus of the project; A unified and easy-to-use reporting solution would be recommended, rather than the current state with 5 different reporting modules (Activity Center, Results, Storyboards, Reports, Issue Tracker) Review collected by and hosted on G2.com.

Comprehensive set of modules, easy interface Review collected by and hosted on G2.com.

Simplicity of some modules, ability to customise and some missing features Review collected by and hosted on G2.com.

My favorite thing about Diligent One Platform is that it can bring all governance, risk, and compliance (GRC) activities into one centralized location. It has an easy to use interface and helps you to manage your audits, risks and compliance tasks very easily. Data sharing can be done seamlessly by integration with Microsoft Excel and cloud storage. Our customizable dashboards and reporting features have greatly improved how we track all of our key metrics and performance across our organization. Review collected by and hosted on G2.com.

Diligent One Platform’s steep learning curve is one of its downsides for the uninitiated. Though the platform is packed with power like risk assessment tools and custom reporting, it's not great for beginners to get started with. Users, most in particular the new ones, find the onboarding process too long. Also, the collaboration feature is more seamless in the real time perspective and you can also update it in real time mode, however sometimes due to multiple users typing on the same report, there is a delay. Review collected by and hosted on G2.com.