Compare Rootly and Xurrent IMR 
At a Glance
Market Segments
Mid-Market (61.5% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
$20.00 1 user/mo
Custom
Rootly
Star Rating
(66)4.8 out of 5
Market Segments
Mid-Market (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 user/mo
Free Trial is available
Browse all 3 pricing plansXurrent IMR
Star Rating
(157)4.6 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Custom
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Xurrent IMR excels in its alerting capabilities, with users highlighting its "accurate alerting mechanism" and effective escalation policies, making it a reliable choice for monitoring system failures.
- Users say Rootly stands out for its user-friendly interface, with many praising its intuitive design that allows teams to get started quickly. One reviewer noted that it is "easy to use and get going out of the box," which can be a significant advantage for teams looking to minimize setup time.
- According to verified reviews, Xurrent IMR has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform compared to Rootly. This is reflected in the feedback about its integration capabilities, where users appreciate the ease of adding integrations with third-party applications.
- Reviewers mention that Rootly's seamless integration with tools like Slack, Jira, and PagerDuty enhances its functionality, making incident management more efficient. Users have noted that the automated workflows save manual overhead, which can streamline operations significantly.
- G2 reviewers highlight that while Xurrent IMR has a solid performance in setup and administration, Rootly slightly edges it out in ease of use and support quality, with users praising Rootly's "exceptional" support and proactive assistance features that help teams resolve issues faster.
- Users report that Xurrent IMR has a larger volume of reviews, suggesting a more established presence in the market, yet Rootly's recent feedback indicates a strong and growing user base that appreciates its competitive pricing and effective incident management solutions.
Pricing
Entry-Level Pricing
Rootly
Essentials
$20.00
1 user/mo
For fast-growing companies that need a simple, purpose-built, opinionated incident response process.
- Slack-native incident response
- Smart defaults - industry best practices
- <5 minute onboarding and in-app tutorials
Xurrent IMR
Enterprise
Custom
Single Sign-on, custom Incident priorities, SLA alerts, enterprise integrations, premium support
Free Trial
Rootly
Free Trial is available
Xurrent IMR
Free Trial is available
Ratings
Meets Requirements
9.2
55
8.9
148
Ease of Use
9.3
55
8.9
151
Ease of Setup
9.0
50
9.0
129
Ease of Admin
9.0
45
9.1
78
Quality of Support
9.8
56
9.0
135
Has the product been a good partner in doing business?
9.7
45
9.4
72
Product Direction (% positive)
9.8
48
9.4
145
Features by Category
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.4
21
9.0
128
9.7
24
9.3
128
9.3
22
8.8
123
Not enough data
7.2
27
Management Tools
9.4
24
8.7
123
9.6
29
8.7
120
9.5
23
8.6
122
Generative AI
8.0
10
7.6
74
8.5
10
7.7
74
Agentic AI - Incident Management
Not enough data
6.9
23
Not enough data
7.2
23
9.4
6
7.5
22
Not enough data
7.0
22
Not enough data
6.8
23
9.7
5
7.0
23
9.3
5
7.4
24
Generative AI
Not enough data
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rootly and Xurrent IMR are categorized as Incident Management
Unique Categories
Rootly has no unique categories
Xurrent IMR is categorized as IT Alerting and Website Monitoring
Reviews
Reviewers' Company Size
Rootly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xurrent IMR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
35.9%
Information Technology and Services
17.2%
Financial Services
14.1%
Gambling & Casinos
4.7%
Wholesale
3.1%
Other
25.0%
Computer Software
26.1%
Information Technology and Services
19.7%
Financial Services
14.6%
Hospital & Health Care
5.7%
Internet
3.8%
Other
29.9%
Alternatives
Discussions
Rootly has no discussions with answers
What is Zenduty used for?
1 Comment
Official Response from Xurrent IMR
Zenduty simplifies end-to-end incident management for engineering and DevOps teams by enhancing monitoring and minimizing incident response time. The...Read more
Xurrent IMR has no more discussions with answers
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