Xurrent IMR Pricing Overview

Free Trial

Enterprise

Custom

Single Sign-on, custom Incident priorities, SLA alerts, enterprise integrations, premium support

Growth

$15

per user per month

Incident management for advanced teams with end-to-end incident command system, playbooks, custom alert routing, roles, SSO and priority support

Starter

per user per month

Incident alerting and escalation with automated comms and superior context.

Xurrent IMR (formerly Zenduty) offers end-to-end incident alerting and management capabilities at a fraction of the cost of our competitors. Zenduty is perfect for small and large teams looking to scale their operations while maintaining reliability and meeting their SLAs.

Pricing information for Xurrent IMR is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Xurrent IMR must be conducted with the seller.

Pricing information was last updated on December 03, 2025

Xurrent IMR Pricing FAQs

Generated using AI

According to G2 reviewers, Xurrent IMR's pricing is best suited for mid-market companies in technology-adjacent industries such as computer software, information technology, financial services, and healthcare. The $5 Starter tier appeals to small businesses needing reliable alerting without complexity, while the $15 Growth tier is frequently praised by mid-market engineering and DevOps teams managing on-call rotations and escalation policies. G2 reviews of Xurrent IMR indicate enterprise users with large-scale monitoring needs and compliance requirements gravitate toward the custom Enterprise tier. Teams migrating from PagerDuty or OpsGenie and seeking cost savings without sacrificing core incident management functionality are particularly well-served by Xurrent IMR's pricing structure.

Xurrent IMR does not offer a permanent free tier but provides a free trial for evaluation. The entry-level Starter plan at $5 includes incident alerting, escalation, automated communications, and contextual insights. Upgrading to Xurrent IMR's Growth plan at $15 unlocks an end-to-end incident command system, playbooks, custom alert routing, defined roles, SSO, and priority support. G2 reviewers note that free plan limits around call and SMS usage can feel restrictive, and several users mention that advanced features like custom routing and escalation policies require paid tiers. Xurrent IMR's Enterprise plan adds custom priorities, SLA alerts, enterprise integrations, and premium support via custom pricing.

G2 reviewers of Xurrent IMR consistently highlight competitive pricing as a key strength, with multiple users noting it costs significantly less than alternatives like PagerDuty and OpsGenie. The $5 Starter tier is praised for delivering solid alerting and escalation capabilities, while the $15 Growth tier is frequently cited as offering strong value for advanced teams needing playbooks, custom routing, and SSO. Some reviewers mention that advanced features are gated behind higher tiers, and a few note per-user pricing can feel steep for larger teams. Overall, Xurrent IMR's pricing is viewed favorably, especially for mid-sized teams seeking a cost-effective PagerDuty alternative.

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Xurrent IMR Pricing Reviews

(2)

Ryan S.

System Administrator

Small-Business (50 or fewer emp.)

8/14/2025

"Easy to implement into existing workflows."

5/5

What do you like best about Xurrent IMR?

The support was super useful with generally under 5 minute response times. There is lots of documentation to help me implement automatic incidents. The UI is simple and generally easy to navigate around and its something where you can just configure once and then only need to access again when an incident occurs. Review collected by and hosted on G2.com.

What do you dislike about Xurrent IMR?

Schedules are confusing to implement, especially with staff in different countries (had to make a schedule per country). For example setting a 9-5 schedule requires both setting shift length and restricting the layer to specific times of the day. Additionally don't like how some features are restricted to higher tired plans. Review collected by and hosted on G2.com.