Rootly Pricing Overview

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Free Trial

Essentials

$20.00

1 user/mo

For fast-growing companies that need a simple, purpose-built, opinionated incident response process.

Scale

For large organizations with multiple departments and require deeper security and customization.

Everything in Essentials and:

Unlimited workflow automation

Rootly for Learning - metrics, follow-ups, retrospective processes

Advanced metrics and insights engine

Rootly AI - save 138min per incident

Custom and dynamic forms

Custom incident status

Rich customization and configuration

Purpose-built security module

Unlimited status pages

SCIM, sandbox, audit logs, custom data retention, multi-orgs, RBAC, API, Terraform

Priority 24/7 global support - ability to page Rootly engineers

Anti-SaaS partnership model and advanced change management

Volume discounts that scale with you

Dedicated Reliability Advocate, Solution Architect, and CSM

Rootly On-Call

Starting at $20.00

1 user/mo

Request Demo

Beautiful and modern on-call for any scale, designed to work seamlessly with the rest of incident response. No minimum necessary and available standalone.

Save 50% by consolidating existing on-call alerting, incident response, and status pages on Rootly

Rootly has 3 pricing editions. A free trial of Rootly is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Rootly is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Rootly must be conducted with the seller.

Pricing information was last updated on October 25, 2024

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Rootly Pricing Reviews

(2)

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

11/10/2025

"Effortless On-Call Management at a Great Price"

5/5

What do you like best about Rootly?

Rootly has been a simple on-call alerting platform that meets many of our needs, all at a very competitive price compared to competitors. What I like best is how easy it is to use and get going out of the box - the platform is intuitive and does exactly what we need. Customer support / relations has been fairly engaged and happy to work with us on feature requests - even with being a relatively small team and small customer. It was quick and seamless to get up and running, especially with popular integrations that are supported and well documented. Review collected by and hosted on G2.com.

What do you dislike about Rootly?

Being a simple platform, some features and complex use cases (such as automatic scheduling) is where Rootly falls behind the competitors . Although, this has not been a dealbreaker for us as the platform is quite simple, easy to use and sits at a very competitive price. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

9/12/2025

"Smooth incident management with strong automation capabilities"

4/5

What do you like best about Rootly?

Rootly makes incident management simple and efficient. I really like how easy it is to integrate with existing tools like Slack, Jira, and PagerDuty. The automated workflows save a lot of manual overhead and ensure our team follows consistent processes during incidents. The interface is clean, and setup was straightforward, even for a relatively small IT team like ours. Review collected by and hosted on G2.com.

What do you dislike about Rootly?

Occasionally, some of the deeper customizations require a bit of trial and error, and documentation can be improved in a few places. It’s not a blocker, but more real-world examples for advanced workflows would help us unlock even more value quickly. Review collected by and hosted on G2.com.

What problems is Rootly solving and how is that benefiting you?

Rootly helps us standardize and automate our incident management process. Before Rootly, our workflows during incidents were scattered across multiple tools and depended heavily on manual steps. With Rootly, we’ve automated incident creation, escalation paths, and notifications directly in Slack and Jira, which has saved us time and reduced human error. It’s also made postmortems much easier to generate, ensuring we can learn from each incident quickly. Review collected by and hosted on G2.com.