[ Rootly Reviews ](https://www.g2.com/products/rootly/reviews) [ Rootly Reviews ](https://www.g2.com/products/rootly/reviews) # Rootly Pricing Overview [Editedit](https://my.g2.com/rootly/pricings) Free Trial ## Rootly Pricing Key Insights Last updated on Jul 28, 2026 * * * Rootly offers **3 pricing editions** , starting at **$1**. Rootly pricing tiers are designed to support different usage levels and team sizes. Rootly also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Rootly pricing table below to figure out the best fit for your needs. * * * Startup — $1 / 1 user/mo Per Year Essentials — $20 / 1 user/mo Enterprise — Contact Us / Per Year Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Startup Starting at $1.00 1 user/mo Per Year Free Trial For teams under 100 people who need real incident response before they have a platform team. - Pay what you can under 25 employees - No SSO up charge - Incident Response with Slack - Schedules, escalation policies, and paging included - Rootly AI agent in Slack, Mobile, and Web - 100+ integrations (Linear, Datadog, Sentry, Honeycomb, Github, Terraform) - Dedicated Slack channel for support - AI Scribe Meeting Bot - AI Retrospectives that draft your retro for you - Status Page - Mobile App with AI included - Advanced Metrics & Insights Show More Essentials Starting at $20.00 1 user/mo [Request Demo](#) Slack-, Google Chat-, and Microsoft Teams-native incident response with the process already built in. - Declare and run incidents from Slack, Google Chat, or Microsoft Teams - Schedules, escalation policies, overrides, shadows, and pay calculator - Collaborative AI Retrospectives generated from the incident timeline and all the context - Heartbeat, live call routing, alert urgency and grouping - SSO and SAML with no upcharge - Rootly AI agent in Slack, Google Chat, Teams, Mobile and Web - AI Meeting Scribe bot - Beautiful Status Pages you can customize to your brand - Mobile App with AI - Full API, MCP server, and Terraform provider - Dedicated Slack channel with Rootly engineers - Bundle On-Call starting at $20 per user/month Show More Enterprise Contact Us Per Year Get a Demo Advanced end-to-end incident management for organizations running incident response across many teams, with the security and compliance requirements to match. - On-call, alerting, and end-to-end response - Unlimited workflow automation, dynamic and custom forms, and custom incident statuses - Advanced metrics: responder burnout, readiness, and incident trends - Security module, RBAC, SCIM, audit logs, private incidents, and custom data retention - Priority 24/7 support, including the ability to page Rootly engineers - Unlimited escalation policies, on-call live call routing, support for China - Unlimited status pages - Sandbox environments, multiple orgs, full API, MCP server, and Terraform provider - Priority 24/7 global support - ability to page Rootly engineers - Dedicated Reliability Advocate, Solution Architect, and CSM - Volume discounts that scale with headcount Show More Rootly offers 3 pricing editions, starting with a startup program that lets you pay what you can; Essentials starts at $20 per user, per month, with the ability to bundle incident response and on-call. A free trial is available, and Enterprise pricing is set through direct consultation with Rootly. Compare the Rootly pricing to find the best fit for your team. Pricing information for Rootly is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Rootly must be conducted with the seller. Teams consolidating on-call alerting, incident response, retrospectives, and status pages onto Rootly typically cut total spend by 50% against legacy vendors. Pricing information was last updated on July 27, 2026 Show More ## Rootly Pricing FAQs Generated using AI Is Rootly free, or does it offer a free trial? Rootly does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Rootly cost in 2026? According to G2 data, Rootly pricing in 2026 starts at $1.00 and can reach $20.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Rootly's official pricing page for the most current details. Who is Rootly pricing best suited for? According to G2 reviewers, Rootly's pricing structure serves a wide range of buyers but delivers particular value at distinct tiers. The Startup plan suits early-stage teams under 100 people in software, fintech, and healthcare that need structured incident response without a dedicated platform team. G2 mid-market reviewers across IT services, financial services, computer software, and gambling industries dominate the review base and consistently praise Rootly's Essentials tier for Slack-native workflows, automation, and on-call consolidation. Enterprise reviewers from large IT, financial services, automotive, and public safety organizations highlight the advanced security controls, RBAC, unlimited workflows, and dedicated customer success resources that justify Rootly's Enterprise pricing for complex, multi-team incident programs. What are the key differences between the free and paid versions of Rootly? Rootly does not offer a permanent free tier but provides a free trial for evaluation. Rootly's Startup plan, starting at $1.00/year with pay-what-you-can pricing under 25 employees, serves as the accessible entry point for teams under 100 people, covering Slack-based incident response, on-call scheduling, AI features, status pages, and 100-plus integrations. Rootly's Essentials tier adds Google Chat and Microsoft Teams support, advanced on-call tooling, and bundled on-call starting at $20 per user per month. Rootly's Enterprise tier unlocks unlimited workflow automation, RBAC, SCIM, audit logs, private incidents, sandbox environments, unlimited status pages, and dedicated support roles including a Reliability Advocate and Solution Architect. Is Rootly considered good value for its pricing? G2 reviewers overwhelmingly rate Rootly highly, with the majority awarding 5.0/5, and value sentiment is consistently strong across company sizes. Reviewers from small businesses specifically cite competitive pricing versus alternatives like PagerDuty, with one G2 reviewer noting Rootly delivers on-call and incident management at a fraction of the price of other pager solutions. Multiple G2 reviews highlight that support, including direct founder involvement, is included without premium upcharges, which reviewers from regulated industries and startups flag as a meaningful differentiator. The no-SSO-upcharge policy and bundled AI features reinforce the value case. A public safety enterprise reviewer explicitly contrasted Rootly's straightforward affordable subscription against a competitor that charged extra for premium support. ## Top-Rated Alternatives [ ![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io") incident.io 4.8/5(231) ](https://www.g2.com/products/incident-io/reviews) [ ![FireHydrant](https://images.g2crowd.com/uploads/product/hd_favicon/e484c59893c3e80a009278ec43322db9/firehydrant-firehydrant.svg "FireHydrant") FireHydrant 4.5/5(143) ](https://www.g2.com/products/firehydrant-firehydrant/reviews) [ ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty") PagerDuty 4.5/5(972) ](https://www.g2.com/products/pagerduty/reviews) [ View All Alternatives ](https://www.g2.com/products/rootly/competitors/alternatives) ## Rootly Pricing Reviews (2) ![Verified User in Public Safety](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Safety") AP Verified User in Public Safety Enterprise (\> 1000 emp.) 9/3/2025 "Quick & easy to use - Great customer service" 5/5 What do you like best about Rootly? It was a breath of fresh air using Rootly having moved from one of their competitors where we weren't able to get the solution fully working (who also charged us for "premium" support!). Rootly is easy to set-up with support included in a straightforward no-nonsense affordable subscription plan. Furthermore, feedback/suggestions we had were taken seriously and as a result they've now improved the platform not only for us but all their other customers. Review collected by and hosted on G2.com. What do you dislike about Rootly? We have no issues so far, Rootly just works with minimal admin. Review collected by and hosted on G2.com. What problems is Rootly solving and how is that benefiting you? Rootly is currently being used for our on-call security incidents solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 9/12/2025 "Smooth incident management with strong automation capabilities" 4/5 What do you like best about Rootly? Rootly makes incident management simple and efficient. I really like how easy it is to integrate with existing tools like Slack, Jira, and PagerDuty. The automated workflows save a lot of manual overhead and ensure our team follows consistent processes during incidents. The interface is clean, and setup was straightforward, even for a relatively small IT team like ours. Review collected by and hosted on G2.com. What do you dislike about Rootly? Occasionally, some of the deeper customizations require a bit of trial and error, and documentation can be improved in a few places. It’s not a blocker, but more real-world examples for advanced workflows would help us unlock even more value quickly. Review collected by and hosted on G2.com. What problems is Rootly solving and how is that benefiting you? Rootly helps us standardize and automate our incident management process. Before Rootly, our workflows during incidents were scattered across multiple tools and depended heavily on manual steps. With Rootly, we’ve automated incident creation, escalation paths, and notifications directly in Slack and Jira, which has saved us time and reduced human error. It’s also made postmortems much easier to generate, ensuring we can learn from each incident quickly. Review collected by and hosted on G2.com. 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