[ Rootly Reviews ](https://www.g2.com/products/rootly/reviews) [ Rootly Reviews ](https://www.g2.com/products/rootly/reviews) # Rootly Pricing Overview [Editedit](https://my.g2.com/rootly/pricings) Free Trial Essentials $20.00 1 user/mo Free Trial For fast-growing companies that need a simple, purpose-built, opinionated incident response process. - Slack-native incident response - Smart defaults - industry best practices - \<5 minute onboarding and in-app tutorials - (1) Beautiful status page - Reminders and nudges - Private incidents - SSO and SAML (No SSO tax) - 70+ integrations (Jira, Confluence, Google Docs, Zoom) - Dedicated Slack channel for support Show More Scale Contact Us Get a Demo For large organizations with multiple departments and require deeper security and customization. - Everything in Essentials and: - Unlimited workflow automation - Rootly for Learning - metrics, follow-ups, retrospective processes - Advanced metrics and insights engine - Rootly AI - save 138min per incident - Custom and dynamic forms - Custom incident status - Rich customization and configuration - Purpose-built security module - Unlimited status pages - SCIM, sandbox, audit logs, custom data retention, multi-orgs, RBAC, API, Terraform - Priority 24/7 global support - ability to page Rootly engineers - Anti-SaaS partnership model and advanced change management - Volume discounts that scale with you - Dedicated Reliability Advocate, Solution Architect, and CSM Show More Rootly On-Call Starting at $20.00 1 user/mo [Request Demo](#) Beautiful and modern on-call for any scale, designed to work seamlessly with the rest of incident response. No minimum necessary and available standalone. - Stunning iOS and Android app - Schedules, escalation policies, overrides, shadows, and pay calculator - Manage on-call directly from Slack - Heartbeat, live call routing, alert urgency and grouping - Integrate with any alert source (Datadog, Sentry, Alertmanager) - Multi-cloud reliability and cost effective - Migration off legacy providers like PagerDuty Show More Save 50% by consolidating existing on-call alerting, incident response, and status pages on Rootly Rootly has 3 pricing editions. A free trial of Rootly is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for Rootly is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Rootly must be conducted with the seller. Pricing information was last updated on October 25, 2024 Show More ## Top-Rated Alternatives [ ![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io") incident.io 4.8/5 (181) ](https://www.g2.com/products/incident-io/reviews) [ ![FireHydrant](https://images.g2crowd.com/uploads/product/hd_favicon/e484c59893c3e80a009278ec43322db9/firehydrant-firehydrant.svg "FireHydrant") FireHydrant 4.5/5 (142) ](https://www.g2.com/products/firehydrant-firehydrant/reviews) [ ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty") PagerDuty 4.5/5 (934) ](https://www.g2.com/products/pagerduty/reviews) [ View All Alternatives ](https://www.g2.com/products/rootly/competitors/alternatives) ## Rootly Pricing Reviews (2) ![Verified User in Public Safety](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Safety") AP Verified User in Public Safety Enterprise (\> 1000 emp.) 9/3/2025 More Options - - [Respond as Rootly](https://www.g2.com/survey_responses/rootly-review-11631963/official_response/new) "Quick & easy to use - Great customer service" 5/5 What do you like best about Rootly? It was a breath of fresh air using Rootly having moved from one of their competitors where we weren't able to get the solution fully working (who also charged us for "premium" support!). Rootly is easy to set-up with support included in a straightforward no-nonsense affordable subscription plan. Furthermore, feedback/suggestions we had were taken seriously and as a result they've now improved the platform not only for us but all their other customers. Review collected by and hosted on G2.com. What do you dislike about Rootly? We have no issues so far, Rootly just works with minimal admin. Review collected by and hosted on G2.com. What problems is Rootly solving and how is that benefiting you? Rootly is currently being used for our on-call security incidents solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 9/12/2025 More Options - - [Respond as Rootly](https://www.g2.com/survey_responses/rootly-review-11674132/official_response/new) "Smooth incident management with strong automation capabilities" 4/5 What do you like best about Rootly? Rootly makes incident management simple and efficient. I really like how easy it is to integrate with existing tools like Slack, Jira, and PagerDuty. The automated workflows save a lot of manual overhead and ensure our team follows consistent processes during incidents. The interface is clean, and setup was straightforward, even for a relatively small IT team like ours. Review collected by and hosted on G2.com. What do you dislike about Rootly? Occasionally, some of the deeper customizations require a bit of trial and error, and documentation can be improved in a few places. It’s not a blocker, but more real-world examples for advanced workflows would help us unlock even more value quickly. Review collected by and hosted on G2.com. What problems is Rootly solving and how is that benefiting you? Rootly helps us standardize and automate our incident management process. Before Rootly, our workflows during incidents were scattered across multiple tools and depended heavily on manual steps. With Rootly, we’ve automated incident creation, escalation paths, and notifications directly in Slack and Jira, which has saved us time and reduced human error. It’s also made postmortems much easier to generate, ensuring we can learn from each incident quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite Rootly Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_624ac0776a576c1f39bbac8ad885b43f/incident-io.png "Product Avatar Image") incident.io 4.8/5 (181) [ Compare Now ](https://www.g2.com/compare/rootly-vs-incident-io) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fee150d0431684ec33dff3137c0246c4/firehydrant-firehydrant.png "Product Avatar Image") FireHydrant 4.5/5 (143) [ Compare Now ](https://www.g2.com/compare/firehydrant-firehydrant-vs-rootly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e5d47d6fbc279b6fd32f29b6058c25a9/pagerduty.png "Product Avatar Image") PagerDuty 4.5/5 (956) [ Compare Now ](https://www.g2.com/compare/pagerduty-vs-rootly) ##### Categories on G2 [ Incident Management ](https://www.g2.com/categories/incident-management)[ AI SRE Tools ](https://www.g2.com/categories/ai-sre-tools) ##### Explore More [ Best PIM software for small retail business ](https://www.g2.com/discussions/what-s-the-best-pim-software-for-small-retail-businesses)[ What are the best employee perks platforms to boost retention and engagement across mid-market organizations? ](https://www.g2.com/discussions/what-are-the-best-employee-perks-platforms-to-boost-retention-and-engagement-across-mid-market-organizations)[ What types of accounts do teams usually start with when deploying Trintech for reconciliation? ](https://www.g2.com/discussions/what-types-of-accounts-do-teams-usually-start-with-when-deploying-trintech-for-reconciliation) [ What platform provides analytics on service desk performance? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-service-desk-performance)[ What are the most reliable equity management tools based on reviews from Series A-C startup founders? ](https://www.g2.com/discussions/what-are-the-most-reliable-equity-management-tools-based-on-reviews-from-series-a-c-startup-founders)[ Pros and Cons Details ](https://www.g2.com/products/rootly/reviews?qs=pros-and-cons) Show More [ Best PIM software for small retail business ](https://www.g2.com/discussions/what-s-the-best-pim-software-for-small-retail-businesses)[ What are the best employee perks platforms to boost retention and engagement across mid-market organizations? ](https://www.g2.com/discussions/what-are-the-best-employee-perks-platforms-to-boost-retention-and-engagement-across-mid-market-organizations)[ What types of accounts do teams usually start with when deploying Trintech for reconciliation? ](https://www.g2.com/discussions/what-types-of-accounts-do-teams-usually-start-with-when-deploying-trintech-for-reconciliation) [ What platform provides analytics on service desk performance? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-service-desk-performance)[ What are the most reliable equity management tools based on reviews from Series A-C startup founders? ](https://www.g2.com/discussions/what-are-the-most-reliable-equity-management-tools-based-on-reviews-from-series-a-c-startup-founders)[ Pros and Cons Details ](https://www.g2.com/products/rootly/reviews?qs=pros-and-cons)