Compare Retail Pro and Shopify Plus 
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Small-Business (68.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Retail Pro
Star Rating
(32)3.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Retail ProShopify Plus
Star Rating
(835)4.4 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Shopify PlusRetail Pro vs Shopify Plus
When assessing the two solutions, reviewers found Shopify Plus easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with Retail Pro overall.
- Reviewers felt that Shopify Plus meets the needs of their business better than Retail Pro.
- When comparing quality of ongoing product support, reviewers felt that Shopify Plus is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shopify Plus over Retail Pro.
Pricing
Entry-Level Pricing
Retail Pro
No pricing availableShopify Plus
No pricing availableFree Trial
Retail Pro
No trial information availableShopify Plus
No trial information availableRatings
Meets Requirements
8.3
23
8.6
648
Ease of Use
7.9
24
9.0
652
Ease of Setup
8.3
7
8.6
468
Ease of Admin
8.8
7
8.8
403
Quality of Support
7.8
23
8.4
633
Has the product been a good partner in doing business?
8.9
6
8.5
399
Product Direction (% positive)
6.4
23
8.9
624
Features by Category
POS
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.3
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Headless Commerce
Not enough data
7.7
254
Not enough data
7.9
268
Not enough data
7.9
257
Not enough data
8.2
287
Not enough data
8.1
277
Generative AI
Not enough data
7.4
220
Not enough data
7.6
214
Agentic AI - E-Commerce Platforms
Not enough data
7.0
28
Not enough data
7.3
29
Not enough data
7.5
28
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
7.6
28
Merchandising/Marketing
Not enough data
8.4
467
Not enough data
8.5
485
Not enough data
7.8
475
Not enough data
7.9
489
Not enough data
7.9
460
Not enough data
7.7
448
Not enough data
8.0
460
Product Catalog
Not enough data
8.4
478
Not enough data
8.3
466
Not enough data
8.1
458
Not enough data
7.7
388
Order Process
Not enough data
8.7
481
Not enough data
8.2
462
Not enough data
8.3
458
Not enough data
8.8
472
Not enough data
8.6
468
Not enough data
8.1
455
Not enough data
8.0
453
Not enough data
8.2
413
Multi-Channel Support
Not enough data
8.2
426
Not enough data
8.6
449
Not enough data
8.2
417
Not enough data
8.4
458
Not enough data
7.7
373
Not enough data
8.2
400
Not enough data
7.4
371
Platform
Not enough data
8.4
428
Not enough data
8.2
480
Not enough data
8.4
463
Not enough data
8.5
460
Not enough data
8.2
464
Not enough data
8.7
455
Not enough data
8.3
374
Not enough data
8.5
437
Not enough data
7.8
401
Not enough data
8.2
388
Not enough data
8.5
421
Not enough data
8.7
464
Payment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checkout
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Help and support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.0
80
Not enough data
7.6
73
Omnichannel Features
Not enough data
8.3
77
Not enough data
8.1
76
Not enough data
7.9
78
Not enough data
8.1
80
Not enough data
8.0
77
Not enough data
8.7
82
Not enough data
7.4
76
Categories
Categories
Shared Categories
Retail Pro and Shopify Plus share no categories
Unique Categories
Retail Pro is categorized as Retail Management Software and Retail POS
Shopify Plus is categorized as Omnichannel Commerce and E-Commerce Platforms
Reviews
Reviewers' Company Size
Retail Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
48.1%
Apparel & Fashion
22.2%
Design
7.4%
Sports
3.7%
Sporting Goods
3.7%
Other
14.8%
Retail
21.1%
Apparel & Fashion
13.6%
Consumer Goods
7.4%
Information Technology and Services
5.5%
Health, Wellness and Fitness
5.0%
Other
47.3%
Alternatives
Discussions
What kind of businesses is Retail Pro software designed for?
1 Comment
KH
Retail pro is designed for retail stores.Read more
Retail Pro has no more discussions with answers
What differentiates Shopify Plus?
2 Comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 Comments
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 Comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more
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