G2 reviewers report that Restroworks Cloud Kitchen Management excels in overall user satisfaction, boasting a significantly higher G2 Score compared to UrbanPiper, indicating a more favorable reception among users.
Users say that Restroworks offers a seamless integration with various aggregator partners, which is crucial for online orders that account for a substantial portion of restaurant revenue. In contrast, UrbanPiper, while praised for its integration with Swiggy and Zomato, has fewer recent reviews highlighting its effectiveness.
Reviewers mention that the ease of use is a standout feature for Restroworks, with users appreciating its intuitive interface and efficient order tracking capabilities, especially in offline situations. UrbanPiper, while also user-friendly, does not receive the same level of acclaim in this area.
According to verified reviews, Restroworks provides robust reporting features, including scheduled reports and payment integrations, which users find invaluable for managing their operations. UrbanPiper, although noted for its insightful reports, lacks the breadth of features that users expect for comprehensive management.
Users highlight the quality of support from Restroworks, with many praising the responsiveness and helpfulness of their support team. UrbanPiper also receives positive feedback for its dedicated account management, but the volume of recent reviews suggests that Restroworks may have a more consistent support experience.
Reviewers note that while UrbanPiper has a strong presence in the small-business segment, Restroworks has a broader appeal with a larger number of reviews, indicating a more established reputation in the market. This could be a deciding factor for businesses looking for a reliable partner in cloud kitchen management.
Pricing
Entry-Level Pricing
Restroworks Cloud Kitchen Management
No pricing available
UrbanPiper
No pricing available
Free Trial
Restroworks Cloud Kitchen Management
No trial information available
UrbanPiper
No trial information available
Ratings
Meets Requirements
9.6
293
8.3
34
Ease of Use
9.8
305
8.8
35
Ease of Setup
9.7
182
9.2
27
Ease of Admin
9.4
54
8.9
25
Quality of Support
9.3
294
8.8
35
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