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At a Glance
Reply
Reply
Star Rating
(1,515)4.6 out of 5
Market Segments
Small-Business (80.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plans
SmartReach.io
SmartReach.io
Star Rating
(56)4.6 out of 5
Market Segments
Small-Business (77.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$29.00 1000 Prospects Contacted Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Reply excels in Lead Builder with a score of 9.0, allowing for efficient lead generation, while SmartReach.io's score of 8.6 indicates it may not be as robust in this area.
  • Reviewers mention that both platforms have strong Email Tracking/Automation features, with Reply scoring 9.2 and SmartReach.io at 9.0, but users on G2 highlight that Reply's automation capabilities are more intuitive and user-friendly.
  • G2 users note that Reply's Quality of Support is exceptional, with a score of 9.4, which is on par with SmartReach.io, but users report that Reply's support team is quicker to respond and more helpful based on their experiences.
  • Reviewers mention that SmartReach.io offers better CRM Integration with a score of 7.2 compared to Reply's 8.1, but users say that Reply's integration process is smoother and less time-consuming.
  • Users say that Reply's Data Import & Export Tools are highly rated at 9.1, making it easier to manage data, while SmartReach.io's tools are perceived as less flexible, which can hinder data management efficiency.
  • Reviewers mention that Reply's Performance and Reliability score of 9.3 is a significant advantage, as users report fewer downtime issues compared to SmartReach.io, which impacts overall productivity.
Pricing
Entry-Level Pricing
Reply
Free
Free
Browse all 5 pricing plans
SmartReach.io
Email Outreach
$29.00
1000 Prospects Contacted Per Month
Browse all 3 pricing plans
Free Trial
Reply
Free Trial is available
SmartReach.io
Free Trial is available
Ratings
Meets Requirements
9.0
1,146
8.9
44
Ease of Use
8.9
1,173
9.0
44
Ease of Setup
8.7
580
8.7
26
Ease of Admin
8.8
423
8.5
21
Quality of Support
9.3
1,135
9.4
45
Has the product been a good partner in doing business?
9.2
423
9.0
21
Product Direction (% positive)
9.1
1,083
9.2
43
Features by Category
8.6
72
Not enough data
Data Availability
8.2
60
Not enough data
8.1
61
Not enough data
7.9
56
Not enough data
7.6
27
Not enough data
Data Accuracy
8.2
57
Not enough data
8.3
55
Not enough data
8.3
27
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.8
60
Not enough data
9.1
63
Not enough data
9.2
64
Not enough data
9.3
64
Not enough data
8.4
58
Not enough data
8.6
60
Not enough data
Features
8.7
58
Not enough data
8.9
59
Not enough data
8.5
56
Not enough data
8.9
55
Not enough data
8.9
59
Not enough data
8.1
53
Not enough data
8.5
52
Not enough data
9.2
55
Not enough data
9.4
56
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
75
Not enough data
Lead Facilitation
8.1
73
Not enough data
8.3
69
Not enough data
9.4
69
Not enough data
8.5
66
Not enough data
Organization
8.4
67
Not enough data
8.8
68
Not enough data
8.7
68
Not enough data
Performance Analysis
8.3
67
Not enough data
8.8
71
Not enough data
Sales Analysis
7.8
65
Not enough data
8.0
65
Not enough data
Generative AI
8.5
42
Not enough data
8.0
41
Not enough data
Agentic AI - AI Sales Assistant
7.8
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.7
632
7.7
28
Integrated Workflows
8.0
437
|
Verified
8.0
21
9.1
585
|
Verified
9.0
28
7.4
305
|
Verified
6.7
17
8.2
386
|
Verified
8.3
21
8.0
409
|
Verified
7.3
21
7.9
279
7.6
18
8.0
274
7.6
18
Repeatability and Reportability
8.2
395
|
Verified
Feature Not Available
8.5
453
|
Verified
8.1
24
8.5
454
|
Verified
8.2
24
8.0
374
Feature Not Available
7.2
258
Feature Not Available
AI and Automation
8.0
280
7.8
19
7.8
275
Feature Not Available
8.4
303
8.0
22
7.5
258
7.0
16
7.9
272
7.1
17
Generative AI
8.1
153
7.5
12
Agentic AI - Sales Engagement
6.9
42
Not enough data
6.5
42
Not enough data
6.8
42
Not enough data
6.7
41
Not enough data
6.6
41
Not enough data
6.6
40
Not enough data
6.6
40
Not enough data
8.6
100
Not enough data
Lead Intelligence
8.9
87
Not enough data
8.7
87
Not enough data
8.5
87
Not enough data
8.6
86
Not enough data
8.3
86
Not enough data
Agentic AI - Lead Intelligence
8.7
9
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
724
7.8
31
Agentic AI - Email Tracking
6.4
26
Not enough data
7.0
27
Not enough data
7.0
26
Not enough data
6.7
26
Not enough data
6.5
26
Not enough data
6.7
26
Not enough data
6.4
26
Not enough data
Analytics
8.6
670
8.6
30
8.2
485
8.2
27
8.1
449
7.3
22
Customizations
8.7
568
7.8
27
9.0
661
8.7
31
8.4
568
8.1
30
8.5
543
7.9
29
8.6
600
7.5
31
Generative AI
7.9
145
5.8
10
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.1
99
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.0
58
|
Verified
Not enough data
8.2
61
|
Verified
Not enough data
7.9
61
|
Verified
Not enough data
8.4
59
Not enough data
6.4
6
Not enough data
Contacts
8.9
84
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
Insights
8.6
69
|
Verified
Not enough data
8.6
73
|
Verified
Not enough data
8.0
54
|
Verified
Not enough data
9.1
86
|
Verified
Not enough data
8.5
68
|
Verified
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Reply
Reply
SmartReach.io
SmartReach.io
Reply and SmartReach.io are categorized as Sales Engagement and Email Tracking
Unique Categories
SmartReach.io
SmartReach.io has no unique categories
Reviews
Reviewers' Company Size
Reply
Reply
Small-Business(50 or fewer emp.)
80.9%
Mid-Market(51-1000 emp.)
16.9%
Enterprise(> 1000 emp.)
2.1%
SmartReach.io
SmartReach.io
Small-Business(50 or fewer emp.)
77.8%
Mid-Market(51-1000 emp.)
22.2%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Reply
Reply
Computer Software
18.2%
Marketing and Advertising
16.2%
Information Technology and Services
11.8%
Financial Services
5.5%
Staffing and Recruiting
5.2%
Other
43.0%
SmartReach.io
SmartReach.io
Marketing and Advertising
27.8%
Computer Software
14.8%
Information Technology and Services
11.1%
Financial Services
5.6%
Accounting
5.6%
Other
35.2%
Alternatives
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Discussions
Reply
Reply Discussions
Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?
2 Comments
Olivia M.
OM
Hi Chris, sure, that's what we are working on right now! Please stay in touch, we will announce that shortlyRead more
Have you considered implementing the lead scoring and custom size of A/B test group?
2 Comments
Tasneem C.
TC
......Read more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 Comments
Anastasia D.
AD
Extracting emails from LinkedInRead more
SmartReach.io
SmartReach.io Discussions
What is SmartReach.io used for?
1 Comment
Official Response from SmartReach.io
SmartReach.io is a powerful sales engagement software designed to empower sales leaders to achieve revenue goals and drive sustainable growth. The platform...Read more
Monty the Mongoose crying
SmartReach.io has no more discussions with answers