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Compare ReferralCandy and Smile.io 
Featured Products
At a Glance
Market Segments
Small-Business (88.1% of reviews)
Small-Business (92.4% of reviews)
Entry-Level Pricing
Starting at $47.00
Free
ReferralCandy
Star Rating
(110)4.5 out of 5
Market Segments
Small-Business (88.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $47.00
Browse all 3 pricing plansSmile.io
Star Rating
(394)4.6 out of 5
Market Segments
Small-Business (92.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smile.io excels in user-friendliness, with many users highlighting its seamless integration with Shopify. This makes launching a loyalty program straightforward, as noted by users who appreciated the simple onboarding process that requires minimal development work.
- Users say that ReferralCandy stands out for its exceptional customer support, with recent feedback praising the support team for being eager to assist quickly. This level of service has been described as a game-changer for users managing their referral programs.
- Reviewers mention that Smile.io's loyalty program features, such as easy point earning and redemption, have significantly boosted customer engagement and sales. Users have reported tremendous growth influenced by the program, showcasing its effectiveness in driving customer loyalty.
- According to verified reviews, ReferralCandy is recognized for its ease of setup and base functionality, with users appreciating the intuitive widgets that help manage referral programs efficiently. However, some users noted that it may not fully meet all specific workflow needs.
- G2 reviewers highlight that while both platforms cater primarily to small businesses, Smile.io has a slight edge in overall satisfaction metrics, reflecting a more robust market presence and user advocacy. This is evident in the higher volume of recent reviews, indicating a more active user base.
- Users report that while ReferralCandy offers a solid referral program, Smile.io's loyalty features are more comprehensive, providing a well-structured platform that not only incentivizes purchases but also encourages social media engagement, making it a more versatile choice for businesses looking to enhance customer loyalty.
Pricing
Entry-Level Pricing
ReferralCandy
Premium
Starting at $47.00
For small businesses getting started
- Automated referral program
- Unlimited customers & advocates
- Dashboard & data reports
Smile.io
Free
Free
Up to 200 monthly orders
- Points, rewards & referrals
- 15+ ways to earn & redeem
- Discounts & free shipping rewards
Free Trial
ReferralCandy
Free Trial is available
Smile.io
No trial information availableRatings
Meets Requirements
8.3
73
8.7
386
Ease of Use
8.3
74
9.1
391
Ease of Setup
7.7
55
9.2
374
Ease of Admin
8.2
48
9.2
272
Quality of Support
9.0
70
9.5
364
Has the product been a good partner in doing business?
8.9
47
9.3
266
Product Direction (% positive)
8.4
58
9.1
381
Features by Category
Loyalty Experience
Not enough data
9.0
354
Not enough data
8.9
353
Not enough data
8.4
345
Not enough data
8.0
342
Not enough data
6.9
336
Not enough data
6.7
330
Loyalty Platform
Not enough data
7.9
340
Not enough data
8.1
337
Not enough data
8.1
336
Not enough data
7.6
327
Not enough data
8.4
336
Agentic AI - Loyalty Management
Not enough data
7.1
121
Not enough data
8.0
122
Not enough data
7.1
120
Not enough data
7.1
122
Agentic AI - Customer Advocacy
Not enough data
6.9
13
Not enough data
6.7
13
Not enough data
6.0
14
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ReferralCandy and Smile.io are categorized as Customer Advocacy
Unique Categories
ReferralCandy has no unique categories
Smile.io is categorized as Loyalty Management
Reviews
Reviewers' Company Size
ReferralCandy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smile.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.8%
Food & Beverages
8.3%
Consumer Goods
8.3%
Health, Wellness and Fitness
5.5%
Marketing and Advertising
4.6%
Other
59.6%
Retail
35.1%
Apparel & Fashion
12.2%
Consumer Goods
8.7%
Cosmetics
7.9%
Food & Beverages
7.6%
Other
28.5%
Discussions
Is ReferralCandy good?
2 Comments
EB
In our experience it’s good. Some months we got referrals, some other months we didn’t. But it’s a good tool and it automatically helps set up everything for...Read more
ReferralCandy has no more discussions with answers
Is smile IO for free?
1 Comment
Official Response from Smile.io
Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic...Read more
What is JS smile io?
1 Comment
Official Response from Smile.io
You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:...Read more
What are Smile rewards?
1 Comment
Official Response from Smile.io
Smile rewards is a loyalty platform for commerce brands on Shopify, Shopify Plus and BigCommerce. The platform enables brands to provide easy-to-use rewards...Read more
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