G2 reviewers report that Qualtrics Strategy & Research excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Webropol. Users appreciate its powerful survey design and analytics tools, which make creating complex surveys straightforward and effective.
Users say that the implementation process for Qualtrics is smooth and intuitive, with many highlighting the advanced question logic and branching features that allow for targeted questionnaire flows. In contrast, Webropol, while noted for its intuitive interface, has received fewer reviews, which may indicate less widespread user experience.
Reviewers mention that Qualtrics provides robust support, reflected in its higher quality of support ratings. Users have praised the platform for its ability to simplify review and monitoring processes, which has led to improved output metrics. Webropol, however, has been noted to have room for improvement in this area, with users rating its support lower.
According to verified reviews, Qualtrics Strategy & Research stands out for its comprehensive reporting features, enabling users to quickly identify trends and insights. This capability is a significant advantage for those needing in-depth analysis, while Webropol's reporting features, although functional, do not match the depth offered by Qualtrics.
Users highlight that Qualtrics is particularly strong in its survey distribution and multimedia support, allowing for a more engaging survey experience. Webropol, while it has its strengths, particularly in community engagement, does not offer the same level of multimedia integration, which can limit user engagement.
Reviewers note that both platforms have their strengths in ease of setup, but Qualtrics has a slight edge with its user-friendly onboarding process. Users have expressed satisfaction with how quickly they can get started with Qualtrics, while Webropol's setup, although rated similarly, may not provide the same level of guidance for new users.
Pricing
Entry-Level Pricing
Qualtrics Strategy & Research
No pricing available
Webropol
No pricing available
Free Trial
Qualtrics Strategy & Research
Free Trial is available
Webropol
No trial information available
Ratings
Meets Requirements
8.9
2,498
8.7
22
Ease of Use
8.5
2,502
8.3
23
Ease of Setup
8.3
1,051
8.3
8
Ease of Admin
8.4
1,024
8.6
6
Quality of Support
8.7
2,178
7.6
20
Has the product been a good partner in doing business?
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is there a possibility of adding customer support in IST time?
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
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