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At a Glance
Market Segments
Enterprise (44.8% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
No pricing available
Custom Number of interviews
Qualtrics Strategy & Research
Star Rating
(2,981)4.4 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & ResearchSuzy
Star Rating
(130)4.7 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Number of interviews
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Qualtrics Strategy & Research excels in its survey management capabilities, particularly with its Survey Builder and Question Types, both rated at 9.0 and 9.1 respectively. Reviewers mention that the intuitive interface allows for easy customization and deployment of surveys.
- Reviewers mention that Suzy shines in ease of use, with a G2 rating of 9.1 for Ease of Use and Ease of Setup. Users on G2 appreciate the straightforward onboarding process, which they find less complex compared to Qualtrics.
- G2 users highlight the superior quality of support provided by Suzy, with a rating of 9.7. Users say that the responsiveness and helpfulness of the support team significantly enhance their experience, making it easier to resolve issues quickly.
- Users report that Qualtrics offers robust analytics features, particularly in Reporting & Analytics, which is rated at 8.5. Reviewers mention that the depth of insights available helps in making informed business decisions, although some find the learning curve steep.
- Reviewers mention that Suzy's participant selection methods, particularly In-App recruitment, are rated at 8.3, which users find effective for gathering real-time feedback. In contrast, Qualtrics has a broader range of participant selection options but may require more setup time.
- Users on G2 report that while both platforms offer multimedia support, Qualtrics outperforms Suzy in this area with a rating of 8.6 compared to Suzy's 7.8. Reviewers say that Qualtrics' ability to integrate various media types into surveys enhances engagement and response quality.
Pricing
Entry-Level Pricing
Qualtrics Strategy & Research
No pricing availableSuzy
Suzy Live
Custom
Number of interviews
Capture consumer understanding with 1-on-1, in-depth interviews with the audiences you care about most.
- Built-in scheduling logistics
- Respondent incentives included
- Recordings & transcripts
Free Trial
Qualtrics Strategy & Research
Free Trial is available
Suzy
No trial information availableRatings
Meets Requirements
8.9
2,498
8.9
99
Ease of Use
8.5
2,502
9.1
100
Ease of Setup
8.3
1,051
9.2
20
Ease of Admin
8.4
1,024
9.1
17
Quality of Support
8.7
2,178
9.7
98
Has the product been a good partner in doing business?
8.7
950
9.7
19
Product Direction (% positive)
8.1
2,411
9.7
91
Features by Category
User Response Methods
8.6
12
9.4
49
6.7
8
7.9
22
6.3
8
8.0
20
7.6
9
8.2
28
8.5
10
8.1
33
Participant Selection
7.2
10
8.3
21
7.2
9
Feature Not Available
7.8
9
Feature Not Available
8.3
9
8.3
39
Insights
8.9
12
8.4
45
8.2
10
8.8
40
8.9
11
8.3
37
Generative AI
7.3
8
7.3
13
Administration
8.5
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
Capabilities
8.1
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Methodology
8.5
8
Not enough data
7.0
9
Not enough data
7.0
9
Not enough data
Generative AI
6.9
7
Not enough data
7.1
7
Not enough data
Analytics
8.6
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
7.4
7
Not enough data
Customization
8.1
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
Generative AI
6.0
5
Not enough data
5.7
5
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
7.1
7
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
6.9
6
Not enough data
6.9
7
Not enough data
Segment Trending
6.0
7
Not enough data
6.1
6
Not enough data
7.4
7
Not enough data
5.7
7
Not enough data
Analysis
6.9
8
Not enough data
7.7
8
Not enough data
5.8
8
Not enough data
Platform
6.7
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.0
449
8.9
66
9.1
452
9.1
67
8.4
397
8.5
55
8.9
448
8.5
59
Survey Customization
8.9
432
8.1
61
8.5
394
Feature Not Available
8.6
360
7.9
52
8.6
313
6.3
35
Survey Insights
8.5
440
8.2
65
8.4
289
6.7
29
8.7
437
8.6
62
8.5
386
8.2
39
Agentic AI - Survey
7.9
12
Not enough data
8.1
12
Not enough data
8.5
13
Not enough data
Brand Signals
8.8
67
8.5
21
8.2
66
6.9
14
9.0
66
7.9
21
Brand Analytics
8.8
69
8.2
19
8.7
70
7.8
15
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qualtrics Strategy & Research and Suzy are categorized as Brand Intelligence, Survey, User Research, and Consumer Insights Platforms
Unique Categories
Qualtrics Strategy & Research is categorized as Experience Management, Statistical Analysis, and Market Intelligence
Suzy has no unique categories
Reviews
Reviewers' Company Size
Qualtrics Strategy & Research
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Suzy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
21.1%
Education Management
11.7%
Research
7.7%
Information Technology and Services
6.6%
Market Research
4.4%
Other
48.4%
Consumer Goods
30.6%
Marketing and Advertising
17.7%
Food & Beverages
14.5%
Retail
4.0%
Market Research
4.0%
Other
29.0%
Alternatives
Discussions
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is qualtrics better than SurveyMonkey?
3 Comments
RB
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
Suzy has no discussions with answers
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