Suzy

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4.7 out of 5 stars
144 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
2017
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Suzy

144 reviews

Suzy is how leading companies harness collective insights from millions of consumers worldwide to gather realtime intelligence.

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Suzy Reviews

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Profile Name
Star Rating
117
25
2
0
0
Verified User
AN
Product and Member Support
Small-Business (50 or fewer emp.)
4/5

Suzy provides a straightforward approach to consumer insights, allowing users to easily explore customer preferences and responses to various products and ideas. The initial setup is simple, making it accessible for users looking to streamline their research process.

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HH
Helen H.
employMid-Market (51-1000 emp.)
11/04/2026
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Review source: G2 invite
Incentivized Review

On demand consumer insights and fast concept testing

|Suzy
It makes the process of making decisions based on real data much easier. A combination of quick quantitative surveys and deep qualitative. Clean, modern interface. Quick to build surveys with easy drag and drop features. Customer Success team are very helpful and responsive with setting up your study, targeting and best practice tips. The team are very proactive which helps if we're new to the tool. Speeds up our development and marketing processes by removing the slow external research loops and creating an automated and self-serve feedback loop.
Moritz E.
ME
Moritz E.
Senior DevOps & IT Service Operations ManagerInformation Technology and ServicesSmall-Business (50 or fewer emp.)
08/20/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Flexible Templates Enhance Workflow, But Needs Stronger Integrations

|Suzy
I really like Suzy's configurable ticket template builder. It allows me to create separate ticket forms for internal engineering requests and enterprise-client cloud-deployment work. I set up a dedicated template for our client cloud-security upgrade, which pre-fills priority levels, compliance check boxes, and deployment milestone fields. Being in a lean team without secondary IT staff, I can efficiently set up and adjust these templates on my own. This feature removes repetitive manual setup each time we get a new request and it standardizes our ticket data. It keeps our small team aligned and helps us meet tight delivery timelines for enterprise clients. These custom templates bring consistency to our IT operations by automatically integrating fields like compliance checkboxes and risk classification fields, which prevents incomplete ticket entries and reduces rework.

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HQ Location:
New York, NY

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What is Suzy?

Suzy is a market research platform that enables brands to gather real-time consumer insights through a diverse panel of respondents. The platform offers tools for conducting surveys, analyzing data, and making informed business decisions, helping companies understand their target audience and improve their products and services. For more information, visit their website at https://suzy.com/.

Details

Year Founded
2017
Website
suzy.com