Compare ServiceMax and ServiceTitan 
At a Glance
Market Segments
Mid-Market (40.9% of reviews)
Small-Business (65.5% of reviews)
Entry-Level Pricing
Contact Us 1 User
No pricing available
ServiceMax
Star Rating
(145)4.2 out of 5
Market Segments
Mid-Market (40.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User
Learn more about ServiceMaxServiceTitan
Star Rating
(353)4.5 out of 5
Market Segments
Small-Business (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanServiceMax vs ServiceTitan
When assessing the two solutions, reviewers found them equally easy to use. However, ServiceMax is easier to set up While ServiceTitan is easier to do business with overall. and administer.
- Reviewers felt that ServiceTitan meets the needs of their business better than ServiceMax.
- When comparing quality of ongoing product support, reviewers felt that ServiceMax is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ServiceTitan over ServiceMax.
Pricing
Entry-Level Pricing
ServiceMax
ServiceMax FSM Enterprise Edition
Contact Us
1 User
- Contact us for more information.
ServiceTitan
No pricing availableFree Trial
ServiceMax
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
8.5
127
8.8
289
Ease of Use
8.4
127
8.4
294
Ease of Setup
8.1
71
6.8
221
Ease of Admin
8.1
54
8.0
197
Quality of Support
8.1
122
7.8
284
Has the product been a good partner in doing business?
8.4
53
8.7
198
Product Direction (% positive)
8.6
121
9.1
285
Features by Category
Generative AI
6.6
47
7.9
84
Feature Not Available
6.8
80
Before the Job
8.4
69
7.4
187
8.4
68
8.9
206
8.5
65
8.4
198
8.1
68
8.4
193
On the Job
8.0
59
8.6
199
7.8
66
7.8
202
7.3
58
7.3
182
7.4
58
8.5
205
7.8
55
8.1
174
After the Job
8.2
66
8.4
205
8.2
68
8.3
202
7.7
63
8.7
203
7.6
57
7.9
183
Agentic AI - Field Service Management
8.3
5
4.9
18
8.0
5
5.0
18
9.7
5
5.1
18
Categories
Categories
Shared Categories
ServiceMax and ServiceTitan are categorized as Field Service Management
Unique Categories
ServiceMax has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
ServiceMax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.7%
Medical Devices
8.6%
Oil & Energy
6.4%
Telecommunications
5.7%
Computer Software
5.7%
Other
52.9%
Construction
37.6%
Consumer Services
23.4%
Utilities
4.4%
Marketing and Advertising
3.8%
Accounting
3.8%
Other
26.9%
Alternatives
Discussions
What is ServiceMax used for?
2 Comments
Official Response from ServiceMax
ServiceMax is a company that keeps the world running. The company offers three Field Service Management (FSM) solutions, including Core, Asset 360, and...Read more
What is ServiceMax Salesforce?
1 Comment
Official Response from ServiceMax
ServiceMax is an Independent Software Vendor (ISV) Salesforce partner with solutions built on the Salesforce platform. ServiceMax has three Field Service...Read more
What is field service management software?
1 Comment
Official Response from ServiceMax
Field Service Management (FSM) software eases the complexity and improves the efficiency of how field assets are serviced and maintained. Core capabilities...Read more
Is it easy to migrate to ServiceTitan?
4 Comments
DC
The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the...Read more
What is ServiceTitan?
2 Comments
AD
Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control. They are expanding to other...Read more
What is ServiceTitan used for?
1 Comment
TB
Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
