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Compare ServiceMax and ServiceTitan 
Featured Products
At a Glance
Market Segments
Mid-Market (40.0% of reviews)
Small-Business (65.2% of reviews)
Entry-Level Pricing
Contact Us 1 User
No pricing available
ServiceMax
Star Rating
(143)4.2 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User
Learn more about ServiceMaxServiceTitan
Star Rating
(340)4.5 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanServiceMax vs ServiceTitan
When assessing the two solutions, reviewers found ServiceTitan easier to use and do business with overall. However, reviewers felt that ServiceMax is easier to set up. Both products were equally easy to administer.
- Reviewers felt that ServiceTitan meets the needs of their business better than ServiceMax.
- When comparing quality of ongoing product support, reviewers felt that ServiceMax is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ServiceTitan over ServiceMax.
Pricing
Entry-Level Pricing
ServiceMax
ServiceMax FSM Enterprise Edition
Contact Us
1 User
- Contact us for more information.
ServiceTitan
No pricing availableFree Trial
ServiceMax
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
8.5
126
8.8
282
Ease of Use
8.4
126
8.5
286
Ease of Setup
8.1
71
6.9
213
Ease of Admin
8.1
54
8.1
193
Quality of Support
8.1
122
7.8
277
Has the product been a good partner in doing business?
8.4
53
8.7
194
Product Direction (% positive)
8.5
120
9.1
277
Features by Category
Generative AI
6.6
47
7.9
82
Feature Not Available
6.8
78
Before the Job
8.3
68
7.4
183
8.4
68
8.9
201
8.5
65
8.4
195
8.1
68
8.4
190
On the Job
8.0
59
8.6
196
7.8
65
7.8
198
7.3
58
7.3
180
7.4
58
8.5
201
7.8
55
8.1
170
After the Job
8.2
66
8.4
201
8.2
68
8.3
198
7.7
63
8.7
199
7.6
57
7.9
181
Agentic AI - Field Service Management
8.3
5
4.6
16
8.0
5
4.7
16
9.7
5
4.8
16
Categories
Categories
Shared Categories
ServiceMax and ServiceTitan are categorized as Field Service Management
Unique Categories
ServiceMax has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
ServiceMax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.9%
Medical Devices
8.6%
Oil & Energy
6.5%
Telecommunications
5.8%
Computer Software
5.8%
Other
52.5%
Construction
36.7%
Consumer Services
23.9%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.3%
Alternatives
Discussions
What is ServiceMax used for?
2 Comments
Official Response from ServiceMax
ServiceMax is a company that keeps the world running. The company offers three Field Service Management (FSM) solutions, including Core, Asset 360, and...Read more
What is field service management software?
1 Comment
Official Response from ServiceMax
Field Service Management (FSM) software eases the complexity and improves the efficiency of how field assets are serviced and maintained. Core capabilities...Read more
What is ServiceMax Salesforce?
1 Comment
Official Response from ServiceMax
ServiceMax is an Independent Software Vendor (ISV) Salesforce partner with solutions built on the Salesforce platform. ServiceMax has three Field Service...Read more
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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