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Compare PowerReviews and Reviews.io 
Featured Products
At a Glance
Market Segments
Mid-Market (42.0% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
Custom Monthly
$29.00 300 Review Invites Per Month
PowerReviews
Star Rating
(198)4.4 out of 5
Market Segments
Mid-Market (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Monthly
Learn more about PowerReviewsReviews.io
Star Rating
(604)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in overall user satisfaction, reflected in its higher G2 Score of 68.56 compared to PowerReviews' score of 53.12. This suggests that users find Reviews.io to be a more reliable and effective tool for managing customer feedback.
- Users say that Reviews.io offers a seamless integration experience with industry standards like Klaviyo, making it easy for businesses to connect their review management with existing workflows. In contrast, while PowerReviews also supports integrations, users have noted that it can be less intuitive in this area.
- Reviewers mention the superior customer support provided by Reviews.io, highlighting the responsiveness and professionalism of the support team. Users appreciate the quick resolution of issues, which enhances their overall experience. PowerReviews, while also praised for its support, does not receive the same level of acclaim.
- According to verified reviews, PowerReviews shines with its advanced analytics capabilities, allowing users to gain deep insights into product performance. Users have noted the intuitive dashboard that aids in understanding customer feedback, which is a strong point for those focused on data-driven decisions.
- Users highlight that Reviews.io has a more user-friendly setup process, with a score of 8.6 for ease of setup compared to PowerReviews' 8.1. This ease of onboarding is crucial for small businesses looking to implement review management quickly and efficiently.
- Reviewers note that while both platforms have their strengths, PowerReviews has a more flexible collection form that assists in capturing detailed customer feedback. However, the overall volume of reviews for Reviews.io (599 vs. 200 for PowerReviews) indicates a broader user base, which can provide more diverse insights into its effectiveness.
Pricing
Entry-Level Pricing
PowerReviews
All Plans
Custom
Monthly
Comprehensive plans catered to the needs of businesses of all sizes.
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
PowerReviews
No trial information availableReviews.io
Free Trial is available
Ratings
Meets Requirements
8.6
155
9.2
498
Ease of Use
8.4
155
8.9
504
Ease of Setup
8.1
93
8.6
371
Ease of Admin
8.5
95
9.0
306
Quality of Support
9.0
155
9.6
503
Has the product been a good partner in doing business?
9.0
95
9.4
306
Product Direction (% positive)
8.6
144
9.3
456
Features by Category
Collection
8.4
33
|
Verified
8.3
126
8.5
39
|
Verified
8.8
222
|
Verified
8.2
34
|
Verified
8.6
221
|
Verified
8.7
40
|
Verified
8.6
212
|
Verified
8.4
35
|
Verified
8.1
187
|
Verified
Agentic AI - Review Management
Not enough data
7.6
14
Not enough data
8.0
14
Moderation
8.8
40
|
Verified
8.9
212
|
Verified
8.6
40
|
Verified
8.8
205
|
Verified
8.4
36
|
Verified
8.3
177
|
Verified
Use Cases
8.8
39
|
Verified
9.0
198
|
Verified
8.6
34
|
Verified
8.6
176
|
Verified
8.5
35
|
Verified
9.0
205
|
Verified
Administration
7.7
28
|
Verified
7.6
164
|
Verified
8.3
32
|
Verified
8.0
102
8.4
38
|
Verified
8.4
173
|
Verified
8.8
38
|
Verified
8.7
176
|
Verified
8.1
26
|
Verified
Feature Not Available
Display Options
8.4
33
|
Verified
8.5
172
|
Verified
8.7
32
|
Verified
8.9
197
|
Verified
8.2
36
|
Verified
8.8
191
|
Verified
Feature Not Available
8.6
173
|
Verified
Generative AI
Feature Not Available
8.0
102
Visual UGC
7.4
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
Integrations
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Support
7.6
7
Not enough data
6.7
7
Not enough data
Performance
7.6
7
Not enough data
7.4
7
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.4
200
|
Verified
Not enough data
8.8
170
|
Verified
Not enough data
8.8
178
|
Verified
Reporting
Not enough data
8.0
150
Not enough data
8.3
157
|
Verified
Not enough data
9.0
193
|
Verified
Media Monitoring
Not enough data
7.9
151
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
8.1
151
|
Verified
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.9
76
Agentic AI - Online Reputation Management
Not enough data
7.8
26
Not enough data
8.3
25
Not enough data
8.3
24
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Categories
Categories
Shared Categories
PowerReviews and Reviews.io are categorized as Review Management
Unique Categories
PowerReviews is categorized as User-Generated Content and Digital Product Sampling
Reviews.io is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
PowerReviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
31.0%
Consumer Goods
15.0%
Apparel & Fashion
6.0%
Food & Beverages
5.5%
Cosmetics
4.0%
Other
38.5%
Retail
25.5%
Apparel & Fashion
8.6%
Consumer Goods
6.1%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.4%
Discussions
How do you deal with management that instructs you to suppress negative reviews?
2 Comments
KB
Educate them about being trustworthy and how bad reviews can be turned into good reviews. Bad reviews also validate good reviews (people know you're not...Read more
How can PowerReviews be trusted by consumers when companies can unpublish unfavorable reviews?
1 Comment
PT
Great question! That's actually a common misconception. Authenticity and transparency are at the center of our work, so our industry-leading moderation...Read more
How do we integrate other media rich platforms like IG into the PR environment?
1 Comment
Official Response from PowerReviews
Hi! We can pull content from Instagram into the PR environment and display it alongside other user-generated images and videos (from reviews) or display it...Read more
Reviews.io has no discussions with answers
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