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Compare PestPac by WorkWave and Salesforce Field Service 
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At a Glance
Market Segments
Small-Business (60.0% of reviews)
Mid-Market (42.5% of reviews)
Entry-Level Pricing
Contact Us 1 License Per Month
$165.00 1 User Per Month
PestPac by WorkWave
Star Rating
(125)4.2 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 License Per Month
Browse all 3 pricing plansSalesforce Field Service
Star Rating
(981)4.4 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Pros & Cons
Entry-Level Pricing
$165.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Field Service stands out for its overall user satisfaction, boasting a significantly higher G2 Score compared to PestPac by WorkWave. Users appreciate its seamless integration with the Salesforce platform, which enhances efficiency in field operations.
- Users say that PestPac by WorkWave offers a user-friendly experience, with many features easily accessible. Reviewers highlight the simplicity of pulling reports and managing customer information, making it a practical choice for small businesses.
- According to verified reviews, Salesforce Field Service excels in smart scheduling and real-time visibility, which are crucial for managing field operations effectively. Users commend its powerful mobile app that keeps technicians connected and informed.
- Reviewers mention that while PestPac by WorkWave is easy to navigate, it may not fully meet the specific workflow needs of all users. Some have noted challenges with configuration, which could impact its effectiveness for more complex operations.
- G2 reviewers highlight that Salesforce Field Service provides a robust planning and dispatching system, making it easier to manage all important information in one location. This feature is particularly beneficial for mid-market companies looking for comprehensive solutions.
- Users report that PestPac by WorkWave shines in its scheduling capabilities, with many finding it straightforward to create weekly schedules without excessive steps. This ease of use is a significant advantage for teams that prioritize efficiency in their daily operations.
Pricing
Entry-Level Pricing
PestPac by WorkWave
Emerging
Contact Us
1 License Per Month
1-9 Employees
Take control of your operations via desktop or mobile and position your business for growth.
- Customer Management
- Basic Scheduling and Routing
- Termite Inspection
Salesforce Field Service
Dispatcher
$165.00
1 User Per Month
Intelligent Dispatch Console built directly on CRM.
- Scheduling and Optimization
- Resource and Work Management
- Workflow Automation
Free Trial
PestPac by WorkWave
No trial information availableSalesforce Field Service
No trial information availableRatings
Meets Requirements
8.0
113
8.6
347
Ease of Use
7.9
114
8.4
737
Ease of Setup
6.9
64
7.8
604
Ease of Admin
7.5
62
8.3
170
Quality of Support
7.8
112
8.6
337
Has the product been a good partner in doing business?
8.0
62
8.7
163
Product Direction (% positive)
7.9
105
9.0
340
Features by Category
Generative AI
7.1
7
7.9
152
Feature Not Available
7.5
150
Before the Job
9.0
14
8.5
276
9.2
12
8.6
270
9.5
13
8.6
276
9.7
11
8.4
268
On the Job
9.0
12
Feature Not Available
9.0
12
8.5
273
8.8
11
Feature Not Available
8.5
11
8.5
274
8.3
10
8.4
226
After the Job
9.6
13
8.6
277
9.4
13
8.6
272
8.8
13
8.2
226
7.9
13
8.7
225
Agentic AI - Field Service Management
Not enough data
7.8
58
Not enough data
7.9
59
Not enough data
8.2
58
Categories
Categories
Shared Categories
PestPac by WorkWave and Salesforce Field Service are categorized as Field Service Management
Unique Categories
PestPac by WorkWave is categorized as Pest Control
Salesforce Field Service has no unique categories
Reviews
Reviewers' Company Size
PestPac by WorkWave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
40.0%
Environmental Services
20.8%
Facilities Services
6.4%
Chemicals
6.4%
Accounting
4.0%
Other
22.4%
Manufacturing
8.4%
Information Technology and Services
8.4%
Hospital & Health Care
4.9%
Telecommunications
4.5%
Consulting
4.4%
Other
69.4%
Alternatives
Discussions
What operating devices does your mobile app work with?
1 Comment
AP
Pest pac mobile any operating system pest pac full site I have only been able to use with windows Read more
What is WorkWave PestPac used for?
1 Comment
JP
For all pest control and appointments and account management. super efficient Read more
PestPac by WorkWave has no more discussions with answers
What is Salesforce Field Service used for?
2 Comments
DJ
The best function of Salesforce Field Service Lightning is probably task assignment. This tool allows you to create and quickly track work assignments,...Read more
Salesforce Field Service has no more discussions with answers
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