# Top 10 Agentforce Field Service (formerly Salesforce Field Service) Alternatives & Competitors **Average Rating:** 4.4/5 **Total Number of Reviews:** 1,047 If you are considering Agentforce Field Service (formerly Salesforce Field Service), you may also want to investigate similar alternatives or competitors to find the best solution. Field Service Management Software is a widely used technology, and many people are seeking easily administered, productive software solutions with booking, location, and employee communication. Other important factors to consider when researching alternatives to Agentforce Field Service (formerly Salesforce Field Service) include user interface and customer data. The best overall Agentforce Field Service (formerly Salesforce Field Service) alternative is Jobber. Other similar apps like Agentforce Field Service (formerly Salesforce Field Service) are Skedulo, ServiceTitan, IFS Cloud, and Dynamics 365 Field Service. Agentforce Field Service (formerly Salesforce Field Service) alternatives can be found in [Field Service Management Software](https://www.g2.com/categories/field-service-management) but may also be in [ERP Systems](https://www.g2.com/categories/erp-systems). ## Best Paid & Free Alternatives to Agentforce Field Service (formerly Salesforce Field Service) - [Jobber](https://www.g2.com/products/jobber/reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) - [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews) - [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) - [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) ## Top 10 Alternatives to Agentforce Field Service (formerly Salesforce Field Service) Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Agentforce Field Service (formerly Salesforce Field Service) stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Hospital & Health Care, and Telecommunications, and find the best product for your business. ### 1. [Jobber](https://www.g2.com/products/jobber/reviews) By Jobber **Average Rating:** 4.6/5 **Total Reviews:** 509 No-nonsense customer management, scheduling and invoicing software for field services. Reviewers say compared to Agentforce Field Service (formerly Salesforce Field Service), Jobber is: - Easier to set up - Easier to admin - More usable Categories in common with Agentforce Field Service (formerly Salesforce Field Service): [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [Agentforce Field Service (formerly Salesforce Field Service) vs Jobber](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-jobber) **Compare Jobber with other alternatives:** - [Jobber vs Skedulo](https://www.g2.com/compare/jobber-vs-skedulo) - [Jobber vs ServiceTitan](https://www.g2.com/compare/jobber-vs-servicetitan) - [Jobber vs IFS Cloud](https://www.g2.com/compare/ifs-cloud-vs-jobber) - [Jobber vs Dynamics 365 Field Service](https://www.g2.com/compare/dynamics-365-field-service-vs-jobber) - [Jobber vs ServiceMax](https://www.g2.com/compare/jobber-vs-ptc-servicemax) - [Jobber vs Oracle Field Service Cloud](https://www.g2.com/compare/jobber-vs-oracle-field-service-cloud) - [Jobber vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-jobber) - [Jobber vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-jobber) - [Jobber vs Simpro](https://www.g2.com/compare/jobber-vs-simpro) ### 2. [Skedulo](https://www.g2.com/products/skedulo/reviews) By Skedulo **Average Rating:** 4.1/5 **Total Reviews:** 422 
Field Service Management, Enterprise Workforce Management, Mobile Workforce Management, 
Workforce Management. Reviewers say compared to Agentforce Field Service (formerly Salesforce Field Service), Skedulo is: - Slower to reach roi - More usable Categories in common with Agentforce Field Service (formerly Salesforce Field Service): [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [Agentforce Field Service (formerly Salesforce Field Service) vs Skedulo](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-skedulo) **Compare Skedulo with other alternatives:** - [Skedulo vs Jobber](https://www.g2.com/compare/jobber-vs-skedulo) - [Skedulo vs ServiceTitan](https://www.g2.com/compare/servicetitan-vs-skedulo) - [Skedulo vs IFS Cloud](https://www.g2.com/compare/ifs-cloud-vs-skedulo) - [Skedulo vs Dynamics 365 Field Service](https://www.g2.com/compare/dynamics-365-field-service-vs-skedulo) - [Skedulo vs ServiceMax](https://www.g2.com/compare/ptc-servicemax-vs-skedulo) - [Skedulo vs Oracle Field Service Cloud](https://www.g2.com/compare/oracle-field-service-cloud-vs-skedulo) - [Skedulo vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-skedulo) - [Skedulo vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-skedulo) - [Skedulo vs Simpro](https://www.g2.com/compare/simpro-vs-skedulo) ### 3. [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) By ServiceTitan **Average Rating:** 4.5/5 **Total Reviews:** 373 ServiceTitan's Do Everything Software for residential home services companies has been specifically designed to be easy to learn and use, yet is still powerful and feature-packed enough to meet the demanding needs of today's most progressive companies. Reviewers say compared to Agentforce Field Service (formerly Salesforce Field Service), ServiceTitan is: - Slower to reach roi - Better at meeting requirements Categories in common with Agentforce Field Service (formerly Salesforce Field Service): [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [Agentforce Field Service (formerly Salesforce Field Service) vs ServiceTitan](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-servicetitan) **Compare ServiceTitan with other alternatives:** - [ServiceTitan vs Jobber](https://www.g2.com/compare/jobber-vs-servicetitan) - [ServiceTitan vs Skedulo](https://www.g2.com/compare/servicetitan-vs-skedulo) - [ServiceTitan vs IFS Cloud](https://www.g2.com/compare/ifs-cloud-vs-servicetitan) - [ServiceTitan vs Dynamics 365 Field Service](https://www.g2.com/compare/dynamics-365-field-service-vs-servicetitan) - [ServiceTitan vs ServiceMax](https://www.g2.com/compare/ptc-servicemax-vs-servicetitan) - [ServiceTitan vs Oracle Field Service Cloud](https://www.g2.com/compare/oracle-field-service-cloud-vs-servicetitan) - [ServiceTitan vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-servicetitan) - [ServiceTitan vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-servicetitan) - [ServiceTitan vs Simpro](https://www.g2.com/compare/servicetitan-vs-simpro) ### 4. [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) By IFS **Average Rating:** 4.0/5 **Total Reviews:** 272 Spanning enterprise resource planning (ERP), enterprise asset management (EAM) and service management, IFS software gives you the transparency, agility, and power to manage enterprise-wide operational excellence. IFS Cloud is a single product that delivers class-leading solutions across Service Management, Enterprise Resource Planning and Enterprise Asset Management. Reviewers say compared to Agentforce Field Service (formerly Salesforce Field Service), IFS Cloud is: - Slower to reach roi Categories in common with Agentforce Field Service (formerly Salesforce Field Service): [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [Agentforce Field Service (formerly Salesforce Field Service) vs IFS Cloud](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-ifs-cloud) **Compare IFS Cloud with other alternatives:** - [IFS Cloud vs Jobber](https://www.g2.com/compare/ifs-cloud-vs-jobber) - [IFS Cloud vs Skedulo](https://www.g2.com/compare/ifs-cloud-vs-skedulo) - [IFS Cloud vs ServiceTitan](https://www.g2.com/compare/ifs-cloud-vs-servicetitan) - [IFS Cloud vs Dynamics 365 Field Service](https://www.g2.com/compare/dynamics-365-field-service-vs-ifs-cloud) - [IFS Cloud vs ServiceMax](https://www.g2.com/compare/ifs-cloud-vs-ptc-servicemax) - [IFS Cloud vs Oracle Field Service Cloud](https://www.g2.com/compare/ifs-cloud-vs-oracle-field-service-cloud) - [IFS Cloud vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-ifs-cloud) - [IFS Cloud vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-ifs-cloud) - [IFS Cloud vs Simpro](https://www.g2.com/compare/ifs-cloud-vs-simpro) ### 5. [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews) By Microsoft **Average Rating:** 3.9/5 **Total Reviews:** 156 Microsoft Dynamics 365 Field Service is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs. Reviewers say compared to Agentforce Field Service (formerly Salesforce Field Service), Dynamics 365 Field Service is: - Slower to reach roi - Easier to set up Categories in common with Agentforce Field Service (formerly Salesforce Field Service): [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [Agentforce Field Service (formerly Salesforce Field Service) vs Dynamics 365 Field Service](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-dynamics-365-field-service) **Compare Dynamics 365 Field Service with other alternatives:** - [Dynamics 365 Field Service vs Jobber](https://www.g2.com/compare/dynamics-365-field-service-vs-jobber) - [Dynamics 365 Field Service vs Skedulo](https://www.g2.com/compare/dynamics-365-field-service-vs-skedulo) - [Dynamics 365 Field Service vs ServiceTitan](https://www.g2.com/compare/dynamics-365-field-service-vs-servicetitan) - [Dynamics 365 Field Service vs IFS Cloud](https://www.g2.com/compare/dynamics-365-field-service-vs-ifs-cloud) - [Dynamics 365 Field Service vs ServiceMax](https://www.g2.com/compare/dynamics-365-field-service-vs-ptc-servicemax) - [Dynamics 365 Field Service vs Oracle Field Service Cloud](https://www.g2.com/compare/dynamics-365-field-service-vs-oracle-field-service-cloud) - [Dynamics 365 Field Service vs Housecall Pro](https://www.g2.com/compare/dynamics-365-field-service-vs-housecall-pro) - [Dynamics 365 Field Service vs FieldPulse](https://www.g2.com/compare/dynamics-365-field-service-vs-fieldpulse-fieldpulse) - [Dynamics 365 Field Service vs Simpro](https://www.g2.com/compare/dynamics-365-field-service-vs-simpro) ### 6. [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) By PTC **Average Rating:** 4.2/5 **Total Reviews:** 144 ServiceMax products enable the successful delivery of service, including remote and on-site service, workflow automation, preventive maintenance, contract management, mobile tools, customer self-service – all in a unified platform. Reviewers say compared to Agentforce Field Service (formerly Salesforce Field Service), ServiceMax is: - Slower to reach roi - Easier to set up - More usable Categories in common with Agentforce Field Service (formerly Salesforce Field Service): [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [Agentforce Field Service (formerly Salesforce Field Service) vs ServiceMax](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-ptc-servicemax) **Compare ServiceMax with other alternatives:** - [ServiceMax vs Jobber](https://www.g2.com/compare/jobber-vs-ptc-servicemax) - [ServiceMax vs Skedulo](https://www.g2.com/compare/ptc-servicemax-vs-skedulo) - [ServiceMax vs ServiceTitan](https://www.g2.com/compare/ptc-servicemax-vs-servicetitan) - [ServiceMax vs IFS Cloud](https://www.g2.com/compare/ifs-cloud-vs-ptc-servicemax) - [ServiceMax vs Dynamics 365 Field Service](https://www.g2.com/compare/dynamics-365-field-service-vs-ptc-servicemax) - [ServiceMax vs Oracle Field Service Cloud](https://www.g2.com/compare/oracle-field-service-cloud-vs-ptc-servicemax) - [ServiceMax vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-ptc-servicemax) - [ServiceMax vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-ptc-servicemax) - [ServiceMax vs Simpro](https://www.g2.com/compare/ptc-servicemax-vs-simpro) ### 7. [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews) By Oracle **Average Rating:** 4.0/5 **Total Reviews:** 139 TOA Technologies' field service management solutions use patented predictive technology to help organizations reduce costs and improve customer service. Reviewers say compared to Agentforce Field Service (formerly Salesforce Field Service), Oracle Field Service Cloud is: - Slower to reach roi - Easier to set up - Easier to admin Categories in common with Agentforce Field Service (formerly Salesforce Field Service): [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [Agentforce Field Service (formerly Salesforce Field Service) vs Oracle Field Service Cloud](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-oracle-field-service-cloud) **Compare Oracle Field Service Cloud with other alternatives:** - [Oracle Field Service Cloud vs Jobber](https://www.g2.com/compare/jobber-vs-oracle-field-service-cloud) - [Oracle Field Service Cloud vs Skedulo](https://www.g2.com/compare/oracle-field-service-cloud-vs-skedulo) - [Oracle Field Service Cloud vs ServiceTitan](https://www.g2.com/compare/oracle-field-service-cloud-vs-servicetitan) - [Oracle Field Service Cloud vs IFS Cloud](https://www.g2.com/compare/ifs-cloud-vs-oracle-field-service-cloud) - [Oracle Field Service Cloud vs Dynamics 365 Field Service](https://www.g2.com/compare/dynamics-365-field-service-vs-oracle-field-service-cloud) - [Oracle Field Service Cloud vs ServiceMax](https://www.g2.com/compare/oracle-field-service-cloud-vs-ptc-servicemax) - [Oracle Field Service Cloud vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-oracle-field-service-cloud) - [Oracle Field Service Cloud vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-oracle-field-service-cloud) - [Oracle Field Service Cloud vs Simpro](https://www.g2.com/compare/oracle-field-service-cloud-vs-simpro) ### 8. [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) By Housecall Pro **Average Rating:** 4.3/5 **Total Reviews:** 204 The premier all-in-one field service management and CRM marketing tool for service professionals Reviewers say compared to Agentforce Field Service (formerly Salesforce Field Service), Housecall Pro is: - Easier to set up - Easier to admin - More usable Categories in common with Agentforce Field Service (formerly Salesforce Field Service): [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [Agentforce Field Service (formerly Salesforce Field Service) vs Housecall Pro](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-housecall-pro) **Compare Housecall Pro with other alternatives:** - [Housecall Pro vs Jobber](https://www.g2.com/compare/housecall-pro-vs-jobber) - [Housecall Pro vs Skedulo](https://www.g2.com/compare/housecall-pro-vs-skedulo) - [Housecall Pro vs ServiceTitan](https://www.g2.com/compare/housecall-pro-vs-servicetitan) - [Housecall Pro vs IFS Cloud](https://www.g2.com/compare/housecall-pro-vs-ifs-cloud) - [Housecall Pro vs Dynamics 365 Field Service](https://www.g2.com/compare/dynamics-365-field-service-vs-housecall-pro) - [Housecall Pro vs ServiceMax](https://www.g2.com/compare/housecall-pro-vs-ptc-servicemax) - [Housecall Pro vs Oracle Field Service Cloud](https://www.g2.com/compare/housecall-pro-vs-oracle-field-service-cloud) - [Housecall Pro vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-housecall-pro) - [Housecall Pro vs Simpro](https://www.g2.com/compare/housecall-pro-vs-simpro) ### 9. [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) By FieldPulse **Average Rating:** 4.7/5 **Total Reviews:** 368 FieldPulse is your business hub, helping you run your mobile service or contracting business. Because you work in the office and on-the-go, FieldPulse is available on iOS, Android, and the web. Scheduling, Customer Management, Estimates/Invoicing, Digital Payments, Timesheets, GPS-location tracking, and more. FieldPulse gives you the tools to build your business by cutting down on paperwork, making your team more efficient, and building better relationships with your customers. Reviewers say compared to Agentforce Field Service (formerly Salesforce Field Service), FieldPulse is: - Better at support - Easier to set up - More usable Categories in common with Agentforce Field Service (formerly Salesforce Field Service): [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [Agentforce Field Service (formerly Salesforce Field Service) vs FieldPulse](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-fieldpulse-fieldpulse) **Compare FieldPulse with other alternatives:** - [FieldPulse vs Jobber](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-jobber) - [FieldPulse vs Skedulo](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-skedulo) - [FieldPulse vs ServiceTitan](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-servicetitan) - [FieldPulse vs IFS Cloud](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-ifs-cloud) - [FieldPulse vs Dynamics 365 Field Service](https://www.g2.com/compare/dynamics-365-field-service-vs-fieldpulse-fieldpulse) - [FieldPulse vs ServiceMax](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-ptc-servicemax) - [FieldPulse vs Oracle Field Service Cloud](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-oracle-field-service-cloud) - [FieldPulse vs Housecall Pro](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-housecall-pro) - [FieldPulse vs Simpro](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-simpro) ### 10. [Simpro](https://www.g2.com/products/simpro/reviews) By Simpro **Average Rating:** 4.2/5 **Total Reviews:** 432 Simpro is a software solution that develops business management cloud solutions designed to manage workflow, process, productivity, and profitability. Reviewers say compared to Agentforce Field Service (formerly Salesforce Field Service), Simpro is: - Slower to reach roi Categories in common with Agentforce Field Service (formerly Salesforce Field Service): [Field Service Management](https://www.g2.com/categories/field-service-management) **Compare:** [Agentforce Field Service (formerly Salesforce Field Service) vs Simpro](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-simpro) **Compare Simpro with other alternatives:** - [Simpro vs Jobber](https://www.g2.com/compare/jobber-vs-simpro) - [Simpro vs Skedulo](https://www.g2.com/compare/simpro-vs-skedulo) - [Simpro vs ServiceTitan](https://www.g2.com/compare/servicetitan-vs-simpro) - [Simpro vs IFS Cloud](https://www.g2.com/compare/ifs-cloud-vs-simpro) - [Simpro vs Dynamics 365 Field Service](https://www.g2.com/compare/dynamics-365-field-service-vs-simpro) - [Simpro vs ServiceMax](https://www.g2.com/compare/ptc-servicemax-vs-simpro) - [Simpro vs Oracle Field Service Cloud](https://www.g2.com/compare/oracle-field-service-cloud-vs-simpro) - [Simpro vs Housecall Pro](https://www.g2.com/compare/housecall-pro-vs-simpro) - [Simpro vs FieldPulse](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-simpro) --- ## Agentforce Field Service (formerly Salesforce Field Service) Alternatives FAQs ### How does Agentforce Field Service... compare to Jobber? According to G2 data, [Agentforce Field Service](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) and [Jobber](https://www.g2.com/products/jobber/reviews) both hold strong average ratings, with Agentforce Field Service at 4.4/5 across 1,046 reviews and Jobber slightly higher at 4.6/5 from 509 reviews. Both platforms excel in scheduling management, with Agentforce praised in 103 reviews for scheduling and Jobber in 72 reviews. Agentforce Field Service is noted for its powerful AI-driven autonomous scheduling and deep Salesforce integration, enabling complex field service operations with real-time technician tracking and asset management. However, it has a steeper learning curve and higher implementation complexity, with 84 mentions of a learning curve and 47 mentions of setup difficulties. Its mobile app is frequently cited as laggy and less user-friendly, impacting field technician experience. Jobber, conversely, is recognized for its ease of use, user-friendly interface (129 mentions), and streamlined all-in-one platform that integrates scheduling, quoting, invoicing, and client communication effectively. It scores higher than Agentforce by 0.6 points in Usability (9.0 vs 8.4), 1.1 points in Ease of Setup (8.9 vs 7.8), 0.8 points in Ease of Admin (9.1 vs 8.3), 0.6 points in Support (9.1 vs 8.5), and 0.6 points in Ease of Doing Business With (9.3 vs 8.7). Jobber’s mobile app is generally well-received but noted for some limitations in functionality compared to its desktop version. Pricing concerns exist for both, with Agentforce considered expensive and complex for smaller teams, and Jobber’s pricing perceived as high especially when scaling or adding features. Overall, Agentforce Field Service suits enterprises needing advanced AI-driven field service automation and Salesforce ecosystem integration, while Jobber appeals to small to medium-sized businesses seeking an intuitive, integrated, and easier-to-administer solution. ### What are the best alternatives to Agentforce Field Service...? The best alternatives to Agentforce Field Service include [Jobber](https://www.g2.com/products/jobber/reviews) (4.6/5 stars, 509 reviews), [Skedulo](https://www.g2.com/products/skedulo/reviews) (4.1/5 stars, 422 reviews), [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) (4.5/5 stars, 371 reviews), [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) (4.0/5 stars, 272 reviews), [Microsoft Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews) (3.9/5 stars, 156 reviews), [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) (4.2/5 stars, 145 reviews), [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews) (4.0/5 stars, 139 reviews), [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) (4.3/5 stars, 204 reviews), [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) (4.7/5 stars, 358 reviews), and [Simpro](https://www.g2.com/products/simpro/reviews) (4.1/5 stars, 407 reviews). ### What features do alternatives offer that Agentforce Field Service... does not? Alternatives to Agentforce Field Service offer native behavior monitoring and location tracking features that Agentforce lacks. ### Which Field Service Management tools do reviewers recommend instead of Agentforce Field Service...? Reviewers recommend [Jobber](https://www.g2.com/products/jobber/reviews) for its ease of use, efficient scheduling, invoicing, and customer communication, with 129 mentions of ease of use and 72 mentions of scheduling. [Skedulo](https://www.g2.com/products/skedulo/reviews) is praised for its user-friendly scheduling and mobile forms. [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) is favored for its comprehensive all-in-one platform, advanced reporting, and strong customer support. [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) is noted for its user-friendly interface, excellent customer support, and seamless QuickBooks integration. [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) is recommended for its all-in-one solution, ease of use, and strong mobile app. [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) is valued for its asset-centric approach, mobile experience, and Salesforce integration. These alternatives provide more usable, easier to set up, and better supported options compared to Agentforce Field Service. ### Why do users choose Jobber over Agentforce Field Service...? Users choose [Jobber](https://www.g2.com/products/jobber/reviews) over Agentforce Field Service primarily for its superior ease of use and simpler setup process. Jobber leads Agentforce by 1.1 points in Ease of Setup (8.9 vs 7.8) and 0.8 points in Ease of Admin (9.1 vs 8.3), reflecting a smoother onboarding and administration experience. With 129 mentions of its user-friendly interface and 72 mentions praising its scheduling, Jobber offers a more accessible platform for small to medium-sized businesses without the steep learning curve associated with Agentforce. Jobber’s all-in-one design consolidates scheduling, quoting, invoicing, and client communication, reducing the need for multiple tools and simplifying workflows. Its customer support is rated higher by 0.6 points (9.1 vs 8.5), and users appreciate the responsive service and continuous product improvements. Additionally, Jobber’s mobile app, while noted for some limitations, is generally favored for field usability. Cost considerations also influence choice; Jobber’s pricing, though sometimes seen as high, is often viewed as more manageable for growing businesses compared to Agentforce’s higher total cost of ownership and complex licensing. These factors make Jobber the preferred choice for users prioritizing ease, efficiency, and a more straightforward user experience in field service management. ## Explore Articles - [Top rated call center tools for tech startups](https://www.g2.com/discussions/what-are-the-top-rated-call-center-tools-for-tech-startups) - [PR Firms in Chicago](https://www.g2.com/categories/pr-firms/locations/chicago-il-us) - [Operating Revenue](https://www.g2.com/glossary/operating-revenue-definition) - [What is the most affordable website monitoring software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-website-monitoring-software-for-smbs) - [Top platforms for integrating content creation with CMS](https://www.g2.com/discussions/recommendations-for-the-best-platforms-for-integrating-content-creation-with-cms) - [Gong vs Salesloft for a sales enablement team that wants call coaching and rep development without paying for two separate subscriptions?](https://www.g2.com/discussions/gong-vs-salesloft-for-a-sales-enablement-team-that-wants-call-coaching-and-rep-development-without-paying-for-two-separate-subscriptions ) ## Spotlight Categories - [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms) - [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management) - [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)