[ Agentfo... Reviews ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) [ Agentfo... Reviews ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) # Agentforce Field Service (formerly Salesforce Field Service) Pricing Overview [Editedit](https://my.g2.com/agentforce-field-service-formerly-salesforce-field-service/pricings) ## Agentforce Field Service (formerly Salesforce Field Service) Pricing Key Insights Last updated on Apr 09, 2026 * * * Agentforce Field Service (formerly Salesforce Field Service) offers **4 pricing editions** , starting from **$50** to **$165**. Agentforce Field Service (formerly Salesforce Field Service) pricing tiers are designed to support different usage levels and team sizes. Agentforce Field Service (formerly Salesforce Field Service) does not offer a **free trial**. Compare the Agentforce Field Service (formerly Salesforce Field Service) pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Salesforce** for **custom pricing**. * * * Contractor — $50 / 1 User Per Month Contractor Plus — $75 / 1 User Per Month Dispatcher — $165 / 1 User Per Month Technician — $165 / 1 User Per Month Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Dispatcher $165.00 1 User Per Month Intelligent Dispatch Console built directly on CRM. - Scheduling and Optimization - Resource and Work Management - Workflow Automation Show More Technician $165.00 1 User Per Month Mobile toolkit to empower frontline teams. - Mobile Productivity Tools - Workflow Automation - Offline capable Show More Contractor $50.00 1 User Per Month Empower 3rd party Field Service Professionals - Mobile for work orders, cases, contracts - Mobile Productivity Tools Show More Contractor Plus $75.00 1 User Per Month Empower contractors to serve and generate revenue. - Cross-sell and upsell for revenue generation - Mobile Productivity Tools Show More Field Service Pricing Pricing information for Agentforce Field Service (formerly Salesforce Field Service) is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Agentforce Field Service (formerly Salesforce Field Service) must be conducted with the seller. More pricing details here https://www.salesforce.com/products/field-service/pricing/ Pricing information was last updated on October 10, 2024 Show More Download complete pricing list[DownloadDownload now](#) ## Agentforce Field Service (formerly Salesforce Field Service) Pricing FAQs Generated using AI ### Is Agentforce Field Service (formerly Salesforce Field Service) free, or does it offer a free trial? No. According to G2 data, Agentforce Field Service (formerly Salesforce Field Service) does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. ### How much does Agentforce Field Service (formerly Salesforce Field Service) cost in 2026? According to G2 data, Agentforce Field Service (formerly Salesforce Field Service) pricing in 2026 starts at $50.00 and can reach $165.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Salesforce's official pricing page for the most current details. ### Who is Agentforce Field Service (formerly Salesforce Field Service) pricing best suited for? Based on G2 reviewer demographics and sentiment, Agentforce Field Service (formerly Salesforce Field Service)'s pricing is best suited for mid-market and enterprise organizations with established field service operations that can absorb the higher licensing costs. G2 reviewers from industries such as manufacturing, telecommunications, construction, and information technology report the strongest value alignment, particularly when intelligent scheduling, route optimization, and CRM integration are core needs. The Contractor and Contractor Plus tiers suit businesses managing third-party field professionals at a lower cost entry point. Small businesses frequently cite Agentforce Field Service (formerly Salesforce Field Service)'s pricing as a barrier, making it less ideal for teams with limited budgets or simpler field service requirements. ### What are the key differences between the free and paid versions of Agentforce Field Service (formerly Salesforce Field Service)? Agentforce Field Service (formerly Salesforce Field Service) does not offer a free version or free trial according to G2 pricing data. The entry-level tiers are the Dispatcher and Technician plans, each priced at $165.00 per month, covering intelligent scheduling, workflow automation, mobile productivity tools, and offline capability. The Contractor tier at $50.00 per month provides a more limited mobile-focused experience for third-party field professionals, while Contractor Plus at $75.00 per month adds cross-sell and upsell capabilities. G2 reviewers note that advanced AI features and scheduling optimization carry additional licensing costs beyond base tiers, and enterprise needs can be addressed through custom quotes. ### Is Agentforce Field Service (formerly Salesforce Field Service) considered good value for its pricing? G2 reviewers broadly describe Agentforce Field Service (formerly Salesforce Field Service) as a premium investment that delivers measurable operational returns, though cost concerns are among the most frequently cited drawbacks. The platform earns a strong 4.5 out of 5 average rating, suggesting satisfaction despite pricing friction. G2 users consistently highlight fuel savings, improved first-time fix rates, and reduced manual scheduling as tangible ROI drivers. However, reviewers from small businesses frequently flag the pricing of Agentforce Field Service (formerly Salesforce Field Service) as prohibitive, with some noting competitors like Zoho Desk offer more affordable alternatives. Mid-market and enterprise users tend to view the total cost of ownership as justified given the depth of scheduling, AI, and CRM integration capabilities. ## Top-Rated Alternatives [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5 (499) ](https://www.g2.com/products/jobber/reviews) [ ![Skedulo](https://images.g2crowd.com/uploads/product/hd_favicon/f855a4bd2fe756e723eb09f2dc770388/skedulo.svg "Skedulo") Skedulo 4.1/5 (422) ](https://www.g2.com/products/skedulo/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.5/5 (365) ](https://www.g2.com/products/servicetitan/reviews) [ View All Alternatives ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/competitors/alternatives) ## Agentforce Field Service... Pricing Reviews (2) ![Elizabeth H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth H.") EH Elizabeth H. Technical Specialist Small-Business (50 or fewer emp.) 10/9/2025 More Options - - [Respond as Agentforce Field Service...](https://www.g2.com/survey_responses/agentforce-field-service-formerly-salesforce-field-service-review-11787621/official_response/new) "A high-impact CRM that grows with your business" 5/5 What do you like best about Agentforce Field Service (formerly Salesforce Field Service)? Customization: You can tailor almost everything—objects, workflows, dashboards—to match your exact sales process. Reporting: The analytics tools are excellent once configured; it’s easy to build dashboards that make execs happy. Integrations: Works smoothly with marketing tools, calendars, and customer-support platforms. Review collected by and hosted on G2.com. What do you dislike about Agentforce Field Service (formerly Salesforce Field Service)? Complexity: Setup isn’t intuitive. Without an experienced admin or consultant, expect a steep learning curve. Performance: Pages can be slow to load, especially when you’re juggling large datasets or lots of automation. Cost: Between licenses, add-ons, and support tiers, Salesforce can get pricey fast. Review collected by and hosted on G2.com. What problems is Agentforce Field Service (formerly Salesforce Field Service) solving and how is that benefiting you? I’ve been using Salesforce for over 3 years to manage customer relationships. It’s easily the most capable CRM I’ve worked with—feature-rich, highly customizable, and deeply integrated with everything from Slack to Gmail. When it’s dialed in, it feels like having an extra team member who never forgets a follow-up. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Renewables & Environment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Renewables & Environment") AR Verified User in Renewables & Environment Mid-Market (51-1000 emp.) 10/15/2025 More Options - - [Respond as Agentforce Field Service...](https://www.g2.com/survey_responses/agentforce-field-service-formerly-salesforce-field-service-review-11818319/official_response/new) "Great Geolocation and Time Tracking, but Photo Capture Needs Third-Party App" 2.5/5 What do you like best about Agentforce Field Service (formerly Salesforce Field Service)? Geolocation, data capture for time tracking, work plans Review collected by and hosted on G2.com. What do you dislike about Agentforce Field Service (formerly Salesforce Field Service)? Need third party for data photo capture. Review collected by and hosted on G2.com. What problems is Agentforce Field Service (formerly Salesforce Field Service) solving and how is that benefiting you? Route optimization, time tracking, SF info for the techs Review collected by and hosted on G2.com. 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