Compare OpenText IDOL and iManage Work 
At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Mid-Market (47.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
OpenText IDOL
Star Rating
(10)4.4 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenText IDOLiManage Work
Star Rating
(288)4.3 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about iManage WorkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OpenText IDOL excels in its ability to integrate AI and machine learning, making it particularly effective for tasks like speech and video analytics. Users appreciate how it simplifies complex data connectivity challenges across teams, allowing for seamless data collection from numerous sources.
- Users say that iManage Work stands out for its user-friendly graphical interface, which helps maintain smooth document management processes. Reviewers highlight that the transition from on-premises to cloud has been a positive experience, showcasing the platform's adaptability and reliability over the years.
- According to verified reviews, OpenText IDOL receives high marks for its quality of support, with users noting that the assistance provided is responsive and effective. This level of support can be crucial for organizations that require ongoing help as they navigate complex implementations.
- Reviewers mention that while iManage Work has a solid reputation built over two decades, some users feel that it occasionally lacks the advanced features found in newer solutions. However, the recent updates, such as improvements to the email copying feature, indicate that the platform is evolving to meet user needs.
- G2 reviewers highlight that both products have similar scores for ease of use, but OpenText IDOL's intuitive design is particularly noted for making it easy to build and customize solutions quickly. This can be a significant advantage for teams looking to implement new tools without extensive training.
- Users report that iManage Work's long-standing presence in the market provides a sense of stability, but they also express a desire for more innovative features to keep pace with competitors. In contrast, OpenText IDOL's focus on cutting-edge technology positions it as a forward-thinking option for organizations looking to leverage the latest advancements.
Pricing
Entry-Level Pricing
OpenText IDOL
No pricing availableiManage Work
No pricing availableFree Trial
OpenText IDOL
No trial information availableiManage Work
Free Trial is available
Ratings
Meets Requirements
9.4
6
8.5
248
Ease of Use
8.3
6
8.3
251
Ease of Setup
Not enough data
7.7
129
Ease of Admin
Not enough data
8.1
109
Quality of Support
9.3
5
8.3
226
Has the product been a good partner in doing business?
Not enough data
8.9
106
Product Direction (% positive)
10.0
6
8.7
237
Features by Category
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.8
9
Not enough data
7.2
9
Not enough data
6.9
9
Not enough data
7.2
9
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
8.7
38
Not enough data
8.8
44
Not enough data
8.1
35
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
7.8
42
Not enough data
8.5
39
Not enough data
7.9
39
Not enough data
8.5
42
Not enough data
8.3
39
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.1
43
Not enough data
8.5
39
Not enough data
8.5
39
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Storage and Collaboration - Legal Document Management
Not enough data
8.3
38
Not enough data
8.6
38
Not enough data
7.9
38
Not enough data
8.4
39
Document Management - Legal Document Management
Not enough data
8.6
39
Not enough data
8.7
38
Not enough data
8.6
38
Analysis - Legal Document Management
Not enough data
8.1
38
Not enough data
Feature Not Available
Artificial Intelligence - Legal Document Management
Not enough data
7.1
35
Accessibility - Legal Document Management
Not enough data
8.0
38
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
LLM and NLP - AI Legal Assistant
Not enough data
Not enough data
Technology Benefit - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consistency, Accuracy and Efficiency - AI Legal Assistant
Not enough data
Not enough data
Automation using Legal Tech - AI Legal Assistant
Not enough data
Not enough data
Compliance and Data Security - AI Legal Assistant
Not enough data
Not enough data
Ease of Use and Adaptability - AI Legal Assistant
Not enough data
Not enough data
Agentic AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
8.9
86
Not enough data
8.6
83
Not enough data
8.0
81
Not enough data
8.8
84
Not enough data
8.4
81
Not enough data
8.3
76
Not enough data
8.0
69
Not enough data
8.3
68
Not enough data
8.4
68
Not enough data
8.7
83
Not enough data
8.9
80
Not enough data
7.8
72
Workflow
Not enough data
8.2
74
Not enough data
8.4
70
Not enough data
8.4
69
Not enough data
9.0
69
Not enough data
8.8
69
Platform
Not enough data
8.8
68
Not enough data
8.7
80
Not enough data
8.5
73
Not enough data
8.7
70
Not enough data
8.3
67
Categories
Categories
Shared Categories
OpenText IDOL and iManage Work are categorized as Enterprise Search Software
Unique Categories
OpenText IDOL is categorized as Insight Engines
iManage Work is categorized as Document Management, Legal Transaction Management, Cloud Content Collaboration, Enterprise Content Management (ECM), AI Legal Assistant, and Legal Document Management
Reviews
Reviewers' Company Size
OpenText IDOL
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iManage Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.3%
Non-Profit Organization Management
11.1%
Insurance
11.1%
Information Services
11.1%
Computer Software
11.1%
Other
22.2%
Legal Services
32.1%
Law Practice
25.0%
Information Technology and Services
4.3%
Accounting
3.9%
Financial Services
3.6%
Other
31.1%
Discussions
OpenText IDOL has no discussions with answers
iManage Work has no discussions with answers
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