# OpenText IDOL Reviews **Vendor:** OpenText **Category:** [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 10 ## About OpenText IDOL OpenText™ IDOL Unstructured Data Analytics is an advanced search, knowledge discovery, and analytics platform. It uses AI and machine learning to leverage key insights stored deep within your unstructured data—including text analytics, audio analytics, video analytics, and image analytics. ## OpenText IDOL Pros & Cons **What users like:** - Users find the **ease of use** of OpenText IDOL enhanced by AI and machine learning, streamlining their tasks effortlessly. (1 reviews) - Users praise the **ease of use of AI technology** in OpenText IDOL, enabling quick and efficient solutions. (1 reviews) - Users find OpenText IDOL's **ease of creation** impressive, enabling quick and efficient project builds with AI assistance. (1 reviews) - Users find OpenText IDOL's interface incredibly **easy to use** , simplifying the building of solutions incredibly fast. (1 reviews) - Users find OpenText IDOL's **machine learning capabilities** incredibly user-friendly, enabling quick and efficient project development. (1 reviews) - Quick Learning (1 reviews) ## OpenText IDOL Reviews ### 1. Data Analytics at its finest **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about OpenText IDOL?** So easy to use and to build things. AI and machine learning makes it done in a snap. **What do you dislike about OpenText IDOL?** So far nothing to dislike. The system is working as I need it to work in the demo. **What problems is OpenText IDOL solving and how is that benefiting you?** We are using it for call center analytics. ### 2. Great software for Video analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Ravichandran B. | Founder, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2022 **What do you like best about OpenText IDOL?** Best for speech analytics and video analytics. **What do you dislike about OpenText IDOL?** User interface and UX design could have been better. **What problems is OpenText IDOL solving and how is that benefiting you?** Provides text and video analytics over more than 100 different types of formats. ### 3. MicroFocus IDOL is one of the leading nexttGen mainframe insight suite **Rating:** 4.5/5.0 stars **Reviewed by:** Rajat J. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about OpenText IDOL?** Every piece of data can be connected and used for connectivity challenges all over teams .It is one solution which collect data from hundreds of data source seemlessly. **What do you dislike about OpenText IDOL?** Not observed much disadvantages, however Evey technology required effort to learn. **What problems is OpenText IDOL solving and how is that benefiting you?** It help us for proposal , knowledge and quote management with all its AI powered capabilities. ### 4. IDOL next gen mainframe insight suite **Rating:** 4.5/5.0 stars **Reviewed by:** Rakesh Kumar G. | Senior Technical Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about OpenText IDOL?** Seemlessly usage with minimal hassal to port from your current application using the insights reports **What do you dislike about OpenText IDOL?** Still lagging while working on HLASM and Ezt modules **What problems is OpenText IDOL solving and how is that benefiting you?** Whole suite helped us to put agile migration in place which till this time was either manual or partial automated ### 5. Micro Focus IDOL Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about OpenText IDOL?** The best thing about IDOL is how connected every piece of data can be, it helps solve critical connectivity challenges all across the teams using it making it a great tool **What do you dislike about OpenText IDOL?** The search engine sometimes can be a bit hard to predict and get the solution you are looking for, for the most times is great searching what you need but it can be refined a bit more **What problems is OpenText IDOL solving and how is that benefiting you?** When preparing information for key files the tool manages to work perfectly with the documents and classifies the relevance of the document making it safe to work with ### 6. OD Search with IDOL **Rating:** 5.0/5.0 stars **Reviewed by:** Charles d. | Sr. Accountmanager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2021 **What do you like best about OpenText IDOL?** With idol, hundreds of different sources can be unlocked with one solution for search, classification, redaction and accessibility purposes. **What do you dislike about OpenText IDOL?** We suggest a web interface for administration purposes. **What problems is OpenText IDOL solving and how is that benefiting you?** Searching in different document repositories. Access to documents in different archive locations. Auto masking for GDPR compliance. Keeping track of different document versions. ### 7. Welcome to a New World of Magic! **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron W. | Information Technology Logistics , Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2018 **What do you like best about OpenText IDOL?** Idol allows you to use your Unstructured data in the most effective way, to generate more ROI **What do you dislike about OpenText IDOL?** There is absolutely nothing I don't like about IDOL **Recommendations to others considering OpenText IDOL:** The best software since Sliced bread. If you have massive terabytes of Unstructured data this will be your best option! **What problems is OpenText IDOL solving and how is that benefiting you?** With IDOL we are able to turn massive amounts of unstructured data and Customize search features to run through data seamlessly. We also took advantage of the in built AI capabilities. ### 8. brief review **Rating:** 4.5/5.0 stars **Reviewed by:** Hicham I. | Operations Consultant, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2016 **What do you like best about OpenText IDOL?** how it allows me to perform analysis of data and present it visually **What do you dislike about OpenText IDOL?** needs a long period of time to learn all the ins and outs **Recommendations to others considering OpenText IDOL:** will recommend, presenting your analysis will be cleaner. **What problems is OpenText IDOL solving and how is that benefiting you?** was trying to automate my data analysis, found out how it's is easier to present the findings in visual way that makes the presentation easier to understand ### 9. Use it for data analytics, graphing, and visualization **Rating:** 3.5/5.0 stars **Reviewed by:** Zachary H. | Field Supervisor/Data Manager, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2016 **What do you like best about OpenText IDOL?** Using analytics for trends and customer outlook **What do you dislike about OpenText IDOL?** Nothing so far, the program is useful for the reason we use it, which is limited **Recommendations to others considering OpenText IDOL:** None **What problems is OpenText IDOL solving and how is that benefiting you?** Using idol to help our company with trends and forecasting to help identify areas of issue and positive contributions to our company ### 10. HPE Idol **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2017 **What do you like best about OpenText IDOL?** The ability to perform a quick search that speeds up resolution of Incidents. **What do you dislike about OpenText IDOL?** I haven't observed any huge disadventages **What problems is OpenText IDOL solving and how is that benefiting you?** Searching for Resolution from different sources, ability to anayze big amount of data quickly ## OpenText IDOL Discussions - [CAn i do the customization](https://www.g2.com/discussions/can-i-do-the-customization) - 1 upvote - [View OpenText IDOL pricing details and edition comparison](https://www.g2.com/products/opentext-idol/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+02%3A22%3A48+-0500&secure%5Bsession_id%5D=d1c767b0-56dd-48ae-8f7e-f0b9a2aa8212&secure%5Btoken%5D=0998a26326cf4479def0c45dd6dae4178131edbb71a446995b37139d5b7036c0&format=llm_user) ## OpenText IDOL Features **Content Management** - Data Centralization - Insight Engines - Archiving - Insight Engines - Search Analysis - Insight Engines **Compatibility** - Federated Search - File Types - Global Language Support **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Content Discovery** - Search Interface - Insight Engines - AI Functionality - Insight Engines - NLP Functionality - Insight Engines - Data Mining - Insight Engines - Structured Navigation - Insight Engines - Machine Learning - Insight Engines **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search **Functionality** - Personalization - Search Analytics - Integrations **Generative AI** - AI Text Generation - AI Text Summarization **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms ## Top OpenText IDOL Alternatives - [Elastic Observability](https://www.g2.com/products/elastic-observability/reviews) - 4.2/5.0 (88 reviews) - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,077 reviews) - [Guru](https://www.g2.com/products/guru/reviews) - 4.7/5.0 (2,254 reviews)