Compare Hyland OnBase and OpenText Content Suite Platform 
Featured Products
At a Glance
Market Segments
Enterprise (52.1% of reviews)
Enterprise (58.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Hyland OnBase
Star Rating
(326)4.4 out of 5
Market Segments
Enterprise (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseOpenText Content Suite Platform
Star Rating
(15)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText Content Suite PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hyland OnBase excels in document organization, with users praising its ability to centralize content for easy access and accountability. This flexibility allows it to integrate seamlessly with tools like Outlook and various ERPs, enhancing overall productivity.
- Users say that Hyland OnBase offers a streamlined workflow through easy configuration and automation, significantly reducing manual steps. This no-code approach is particularly appreciated by those looking for efficient content management solutions.
- According to verified reviews, OpenText Content Suite Platform is recognized for its robust connectivity and integration capabilities, making it a strong choice for organizations needing to manage unstructured documents and automate workflows across various domains.
- Reviewers mention that while OpenText provides a wealth of features and customization options, it may not be as user-friendly as Hyland OnBase, which has received higher marks for ease of use and setup, making it more accessible for everyday users.
- G2 reviewers highlight the quality of support for Hyland OnBase, noting that users feel well-supported throughout their experience. In contrast, OpenText's support has received mixed feedback, with some users expressing concerns about responsiveness and effectiveness.
- Users indicate that Hyland OnBase's ability to link documents to geographic systems for smarter planning is a standout feature, further enhancing its value in content management. This capability is less emphasized in OpenText, which, while powerful, may not offer the same level of innovative features tailored to specific user needs.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableOpenText Content Suite Platform
No pricing availableFree Trial
Hyland OnBase
Free Trial is available
OpenText Content Suite Platform
No trial information availableRatings
Meets Requirements
8.8
167
8.6
7
Ease of Use
8.3
289
7.9
7
Ease of Setup
7.6
201
6.2
7
Ease of Admin
8.1
91
7.1
7
Quality of Support
8.3
149
6.9
7
Has the product been a good partner in doing business?
8.9
89
7.1
7
Product Direction (% positive)
8.0
161
Not enough data
Features by Category
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
9.2
10
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
90
Not enough data
8.9
74
Not enough data
8.5
69
Not enough data
8.8
68
Not enough data
8.3
73
Not enough data
8.4
67
Not enough data
8.5
71
Not enough data
8.0
62
Not enough data
8.2
58
Not enough data
8.6
93
Not enough data
8.3
74
Not enough data
7.0
41
Not enough data
Workflow
9.2
85
Not enough data
8.7
74
Not enough data
8.6
68
Not enough data
9.0
81
Not enough data
8.7
58
Not enough data
Platform
8.5
42
Not enough data
8.7
87
Not enough data
8.5
73
Not enough data
8.7
76
Not enough data
8.5
64
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and OpenText Content Suite Platform are categorized as Enterprise Content Management (ECM)
Unique Categories
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, No-Code Development Platforms, and Document Management
OpenText Content Suite Platform has no unique categories
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Content Suite Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
13.9%
Higher Education
13.6%
Financial Services
10.4%
Hospital & Health Care
9.4%
Insurance
9.4%
Other
43.4%
Retail
16.7%
Pharmaceuticals
16.7%
Oil & Energy
16.7%
Medical Devices
8.3%
Mechanical or Industrial Engineering
8.3%
Other
33.3%
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
OpenText Content Suite Platform has no discussions with answers
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