--- title: OpenText Content Suite Platform Reviews meta_title: 'OpenText Content Suite Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how OpenText Content Suite Platform works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 15 scale: '5' date_modified: '2026-05-05' parent_category: name: Database Software url: https://www.g2.com/categories/database-software --- # OpenText Content Suite Platform Reviews **Vendor:** OpenText **Category:** [Structured Data Archiving and Application Retirement Software](https://www.g2.com/categories/structured-data-archiving-and-application-retirement) **Average Rating:** 4.5/5.0 **Total Reviews:** 15 ## About OpenText Content Suite Platform OpenText Content Suite Platform, the foundation for OpenText Enterprise Information Management (EIM) offerings, is a comprehensive enterprise content management (ECM) system designed to manage the flow of information from capture through archiving and disposition. Content Suite Platform ensures agile information governance to address an increasingly complex and dynamic regulatory landscape and the rapid growth of business information. The Content Suite Platform reduces risk while allowing organizations to focus on using information to drive strategic growth and innovation. ## OpenText Content Suite Platform Reviews ### 1. Easy to use **Rating:** 2.5/5.0 stars **Reviewed by:** Sheng-Fang H. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about OpenText Content Suite Platform?** Easy to use interface. Flexibility to customise the application to fit with business model. The software development kit is using common standard and it has a web service spi. **What do you dislike about OpenText Content Suite Platform?** I don't really have any thing I dislike about the application. Maybe the work flow engine with its design interface is a little bit outdated. It would be great to have a new one. **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** Managing business critical documents like contracts and keeping versions of the documents. Also make use of records as certain documents needs to be destroyed when it expires. ### 2. 15 years experience woring with Documentum OpenText **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2022 **What do you like best about OpenText Content Suite Platform?** Broad portfolio of functionalities and actions including, but not limited to, security and compliance features. **What do you dislike about OpenText Content Suite Platform?** Support can sometimes be slow in the identification of the root cause. **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** Mostly compliance and authorization aspects of business processes, ### 3. Best Document management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ansari A. | Adobe Marketing Cloud Practice Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2021 **What do you like best about OpenText Content Suite Platform?** Unstructured documents structured way. Workflow process for automation, Documents life cycle management, Excellent tool for most of the domains **What do you dislike about OpenText Content Suite Platform?** Nothing much, Industry specific good to have features.. **Recommendations to others considering OpenText Content Suite Platform:** Best content and information management platform based on industry needs **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** Managing big information systems, Content availability anytime anywhere, Integrated model ### 4. OpenText Content Suite Platform - worked on Documentum , EMC, as engineer, developer, admin **Rating:** 4.5/5.0 stars **Reviewed by:** Takuya N. | ASE, Software Engineer, Compliance Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2022 **What do you like best about OpenText Content Suite Platform?** security, customizations, a wealth of features, platform **What do you dislike about OpenText Content Suite Platform?** upgrade and administrations sometimes requires much effort **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** when upgrading to new versions, it broke some of the features of earlier versions and no longer supported ### 5. Opentext review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about OpenText Content Suite Platform?** Best thing about opentext suite is understanding of business case. There product is aligned to business case. Be it xecm , sap archiving, vim they have stuck the bulls eye when it comes to understanding business case. **What do you dislike about OpenText Content Suite Platform?** Opentext developer is close community. One cannot find the resources help on Google portal. Because of this tribal knowledge maintaince amd team building is slow. **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** We have solved multiple business problem be it vendor invoice management ,sap archiving and case management. We have migrated 20tb of data migration. System is able to scale and perform well. ### 6. Excellent workflow solution! **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel R. | Digital Services Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about OpenText Content Suite Platform?** Ease of use and implementation along with excellent suport! **What do you dislike about OpenText Content Suite Platform?** It is not as easy as I would like to find the support from specific products and services such as RightFax. **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** Improve printer workflow functionality. Ricoh is our partner vendor. ### 7. Amazing Experience **Rating:** 5.0/5.0 stars **Reviewed by:** SAHIL S. | Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about OpenText Content Suite Platform?** I like the fluid experience of firstdoc platform. **What do you dislike about OpenText Content Suite Platform?** Nothing to dislike as of now. Having an amazing experience. **Recommendations to others considering OpenText Content Suite Platform:** Definitely **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** I'm solving customer cases related to the firstdoc application and the ui is really very easy to understand for solving problems of customers since it has lots of features. ### 8. 10 years of experience using Documentum Content server as a platform DMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2022 **What do you like best about OpenText Content Suite Platform?** Connectivity and integration capabilities with other systems, scalability, robustness. **What do you dislike about OpenText Content Suite Platform?** I can't think of anything. Perhaps lack of "out of the box" monitoring tools that exist, for instance, in SAP environment. **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** Library functionalities, storage for documents, Archive services for SAP, WF engine. ### 9. Senior Project Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Pascual G. | IT Project Manager at Maxia Latam, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2021 **What do you like best about OpenText Content Suite Platform?** Records management, workflow capabilities, and version control. **What do you dislike about OpenText Content Suite Platform?** Maybe they should increase the reach range in integrations **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** Makes process implementation much easier and the version of the documents is much more secure and facilitates content management. ### 10. I'm WCMS and Cloud architect **Rating:** 3.5/5.0 stars **Reviewed by:** Pavan Kumar C. | Specialist.Infrastructure, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about OpenText Content Suite Platform?** I like WCMS tools TeamSite, LiveSite, OpenDeploy **What do you dislike about OpenText Content Suite Platform?** I think there is a potential to improve the installation procedure of TeamSite **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** We are using TeamSite and LiveSite to build static and dynamic content. ### 11. Working with MNC Companies where they are using OpenText Product -> Webtop, d2, DCM. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about OpenText Content Suite Platform?** - Like structured approach. - Eady to do customization based on client requirement. - Administration. **What do you dislike about OpenText Content Suite Platform?** It needs to be updated Opentext Product regularly. **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** OpenText provides the most complete and integrated Information Management platform, allowing companies to organize, integrate and protect data and content as it flows through business processes inside and outside the organization. ### 12. Awesome Product for Enterprise Content Manageement Opentext Content Suite (ECM) **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2022 **What do you like best about OpenText Content Suite Platform?** Manages all Enterprise content with high Security, Highly Sacallable product, Robust Search capabilities **What do you dislike about OpenText Content Suite Platform?** Very costly, limited documentation available for clients, **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** One-stop solution to upload large documents and share documents between geographical locations without delay, eSign module has reduced delays in approvals ### 13. Industrial grade Enterprise Content & Collaboration Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2021 **What do you like best about OpenText Content Suite Platform?** Robust Content Lifecycle Enablement Suite with Solid Integration with Industry Standard Line of Business Applications like SAP to streamline Information Management creation and re-use, integration with SharePoint, Email Systems, Business Process applications, Archiving Solutions etc. **What do you dislike about OpenText Content Suite Platform?** Enablement of OTCS Suite for SMEs, who would like to exploit OT CS. **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** Enabling end to end information management from creation to disposal/archival. ### 14. Great UX **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about OpenText Content Suite Platform?** UX of content suite is modern. Most of the functionality is configurable **What do you dislike about OpenText Content Suite Platform?** Lot more functionality need to be exposed as configuration **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** Organising enterprise information Easily accessible ### 15. It consultant, experience in Big Data Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about OpenText Content Suite Platform?** User friendly interaactive tool, documentum, design , xpression **What do you dislike about OpenText Content Suite Platform?** Slow performance and not compatible with some platforms **Recommendations to others considering OpenText Content Suite Platform:** Good user interactive tool, for replace the existing tools **What problems is OpenText Content Suite Platform solving and how is that benefiting you?** Authoring the content is main solution in OT content platform ## OpenText Content Suite Platform Discussions - [What is OpenText Content Suite Platform used for?](https://www.g2.com/discussions/what-is-opentext-content-suite-platform-used-for) - [View OpenText Content Suite Platform pricing details and edition comparison](https://www.g2.com/products/opentext-content-suite-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+03%3A29%3A04+-0500&secure%5Bsession_id%5D=bdf2888d-63a3-4a73-ab89-ee587e5fd0dc&secure%5Btoken%5D=371adbfb0a17039f93cd160adb84328c05093e3d60e1c1df7774901cf98a2cef&format=llm_user) ## OpenText Content Suite Platform Features **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top OpenText Content Suite Platform Alternatives - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,031 reviews) - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) - 4.4/5.0 (308 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews)