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Compare Microsoft 365 and Twilio SendGrid Email API 
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At a Glance
Market Segments
Mid-Market (35.2% of reviews)
Small-Business (68.4% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
$14.95 to $29.95 per month
Microsoft 365
Star Rating
(5,620)4.6 out of 5
Market Segments
Mid-Market (35.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansTwilio SendGrid Email API
Star Rating
(360)4.0 out of 5
Market Segments
Small-Business (68.4% of reviews)
Pros & Cons
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plansMicrosoft 365 vs Twilio SendGrid Email API
When assessing the two solutions, reviewers found Microsoft 365 easier to use, set up, and administer. Reviewers also preferred doing business with Microsoft 365 overall.
- Reviewers felt that Microsoft 365 meets the needs of their business better than Twilio SendGrid Email API.
- When comparing quality of ongoing product support, reviewers felt that Microsoft 365 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Microsoft 365 over Twilio SendGrid Email API.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Two packages to meet your mail sending needs
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization
Free Trial
Microsoft 365
Free Trial is available
Twilio SendGrid Email API
Free Trial is available
Ratings
Meets Requirements
9.3
4,657
8.5
311
Ease of Use
9.0
4,706
8.2
313
Ease of Setup
8.9
1,266
8.2
175
Ease of Admin
8.7
958
8.2
174
Quality of Support
8.5
3,927
7.5
248
Has the product been a good partner in doing business?
8.8
931
7.8
163
Product Direction (% positive)
8.8
4,593
7.2
298
Features by Category
File Management
9.3
179
Not enough data
9.3
177
Not enough data
9.4
176
Not enough data
9.0
171
Not enough data
8.9
173
Not enough data
Agentic AI - Cloud Content Collaboration
8.7
76
Not enough data
8.7
75
Not enough data
8.8
76
Not enough data
Collaboration
9.2
176
Not enough data
9.5
175
Not enough data
9.1
175
Not enough data
8.8
172
Not enough data
Administration
9.2
170
Not enough data
9.2
170
Not enough data
9.1
167
Not enough data
8.9
168
Not enough data
8.8
163
Not enough data
9.4
169
Not enough data
Platform
9.3
183
Not enough data
8.8
178
Not enough data
9.0
178
Not enough data
8.8
180
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
7.9
85
Not enough data
7.5
77
Not enough data
8.1
83
Not enough data
8.1
89
Not enough data
7.9
97
Not enough data
8.3
100
Integrations
Not enough data
8.9
91
Not enough data
8.7
83
Not enough data
9.3
120
Not enough data
8.3
72
Platform
Not enough data
9.2
86
Not enough data
8.7
70
Not enough data
8.6
74
Not enough data
8.4
116
Not enough data
8.3
109
Not enough data
8.3
121
Not enough data
8.6
87
Not enough data
8.7
126
Diagnosis
Not enough data
8.3
97
Not enough data
8.8
105
Not enough data
8.5
98
Not enough data
8.7
97
Tracking
Not enough data
8.9
116
Not enough data
8.3
100
Not enough data
8.6
116
Not enough data
8.5
108
Not enough data
8.4
103
Reporting
Not enough data
8.3
98
Not enough data
8.1
109
Not enough data
8.3
94
Not enough data
8.0
108
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.5
178
Not enough data
9.3
180
Not enough data
8.8
176
Not enough data
Business Instant Messaging
9.1
178
Not enough data
9.2
177
Not enough data
Business Instant Messaging
9.1
177
Not enough data
9.2
180
Not enough data
9.0
174
Not enough data
Generative AI - Business Instant Messaging
8.7
132
Not enough data
AI - Business Instant Messaging
8.6
131
Not enough data
8.6
132
Not enough data
8.5
132
Not enough data
8.7
135
Not enough data
Agentic AI - Business Instant Messaging
8.7
84
Not enough data
8.5
84
Not enough data
Presenter Tools
8.9
124
Not enough data
8.5
125
Not enough data
8.2
122
Not enough data
8.6
122
Not enough data
Conferencing Options
8.9
128
Not enough data
9.0
126
Not enough data
9.0
130
Not enough data
Application Tools
8.8
120
Not enough data
8.6
122
Not enough data
8.9
122
Not enough data
Agentic AI - Screen Sharing
8.1
37
Not enough data
Platform Basics
8.7
162
Not enough data
8.8
162
Not enough data
9.1
162
Not enough data
Platform Content
8.8
163
Not enough data
8.3
162
Not enough data
8.6
155
Not enough data
9.1
159
Not enough data
Platform Additional Functionality
8.9
156
Not enough data
8.9
155
Not enough data
9.1
158
Not enough data
Generative AI
8.1
108
Not enough data
7.9
106
Not enough data
7.3
105
Not enough data
8.0
107
Not enough data
7.2
104
Not enough data
7.9
105
Not enough data
7.5
103
Not enough data
Inbox Tools
8.9
210
Not enough data
9.0
209
Not enough data
9.0
208
Not enough data
9.1
208
Not enough data
Coordination Tools
9.2
211
Not enough data
9.0
208
Not enough data
8.7
206
Not enough data
Software Options
9.3
212
Not enough data
8.8
212
Not enough data
Email Client - Agentic AI
8.3
78
Not enough data
8.2
78
Not enough data
Calculating
9.2
181
Not enough data
9.1
180
Not enough data
Insights
8.7
179
Not enough data
9.1
177
Not enough data
Editing
8.8
178
Not enough data
8.8
176
Not enough data
8.9
175
Not enough data
Functionality
8.5
175
Not enough data
8.9
174
Not enough data
9.0
172
Not enough data
9.1
176
Not enough data
Applications
9.3
1269
Not enough data
9.1
1210
Not enough data
8.8
1199
Not enough data
Collaboration
8.9
1175
Not enough data
8.8
1094
Not enough data
8.7
1145
Not enough data
Management
8.8
1168
Not enough data
9.1
1229
Not enough data
9.2
1257
Not enough data
Agentic AI - Office Suites
8.0
123
Not enough data
8.1
124
Not enough data
Collaboration Tools
9.1
193
Not enough data
9.1
191
Not enough data
8.6
187
Not enough data
9.2
189
Not enough data
9.2
189
Not enough data
Meeting Coordination
9.2
195
Not enough data
9.0
190
Not enough data
9.1
190
Not enough data
9.0
185
Not enough data
Software Type
9.0
193
Not enough data
9.1
190
Not enough data
9.2
191
Not enough data
Agentic AI - Video Conferencing
8.5
76
Not enough data
8.4
75
Not enough data
8.3
75
Not enough data
Survey Management
8.8
45
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Not enough data
Agentic AI - Survey
9.2
12
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
Calendar View
9.0
202
Not enough data
8.9
205
Not enough data
Shared Calendar
8.9
203
Not enough data
8.9
202
Not enough data
Accessibility
8.8
195
Not enough data
8.6
196
Not enough data
Integration
8.9
197
Not enough data
8.8
200
Not enough data
8.9
198
Not enough data
Notifications
9.0
200
Not enough data
8.6
197
Not enough data
Generative AI
7.8
139
Not enough data
8.0
135
Not enough data
7.9
134
Not enough data
Agentic AI - Calendar
7.7
72
Not enough data
Notifications
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Not enough data
Settings
9.1
114
Not enough data
9.1
110
Not enough data
9.0
111
Not enough data
Personalization
8.6
109
Not enough data
8.9
109
Not enough data
Integrations
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Not enough data
Generative AI
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
80
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Not enough data
Design
8.8
234
Not enough data
8.9
236
Not enough data
8.7
233
Not enough data
Collaboration
9.2
235
Not enough data
9.2
236
Not enough data
File Types
9.4
241
Not enough data
9.1
239
Not enough data
8.6
231
Not enough data
Edit & Revise
8.9
239
Not enough data
8.8
235
Not enough data
9.2
239
Not enough data
Integrate & Embed
8.8
233
Not enough data
8.6
232
Not enough data
8.9
234
Not enough data
Operating System
9.4
237
Not enough data
8.5
230
Not enough data
7.9
222
Not enough data
Generative AI
8.1
175
Not enough data
8.2
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Not enough data
Agentic AI - Document Creation
8.4
92
Not enough data
Sorting & Filtering
8.9
218
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
214
Not enough data
Integrations
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Not enough data
Time Management
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Not enough data
Generative AI
8.4
159
Not enough data
8.3
159
Not enough data
8.5
159
Not enough data
Agentic AI - Email Management
8.6
89
Not enough data
8.6
89
Not enough data
Categories
Categories
Shared Categories
Microsoft 365 and Twilio SendGrid Email API share no categories
Unique Categories
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
Twilio SendGrid Email API is categorized as Email Deliverability and Transactional Email
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.9%
Computer Software
5.2%
Higher Education
5.0%
Hospital & Health Care
4.1%
Other
69.2%
Computer Software
18.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.6%
Internet
7.2%
Financial Services
5.4%
Other
47.0%
Alternatives
Discussions
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
Can I send from more than one domain through SendGrid?
1 Comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 Comment
TD
API key is authorization key between two different application or platform. Read more
Twilio SendGrid Email API has no more discussions with answers
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