G2 reviewers report that Nexthink excels in providing a comprehensive view of the end user experience, with users highlighting its ability to monitor network activity, device performance, and application usage. This centralized visibility is particularly appreciated by teams focused on enhancing user sentiment.
Users say that Workspace ONE offers impressive flexibility, supporting a wide range of devices including Android, iOS, Windows, and macOS. This capability allows organizations to maintain high security while providing employees with diverse endpoint options, which is especially beneficial for remote work.
Reviewers mention that Nexthink's implementation process is notably smooth, with many users praising its intuitive onboarding features. This ease of setup contributes to a quicker realization of value, making it a strong choice for enterprises looking to enhance their digital employee experience.
According to verified reviews, Workspace ONE faces some challenges in user satisfaction compared to Nexthink, particularly in areas like support quality. Users have noted that while it provides essential functionalities, the support experience could be improved, which may impact overall user confidence.
G2 reviewers highlight Nexthink's superior support quality, with users rating it highly for responsiveness and helpfulness. This strong support framework is crucial for organizations that rely on timely assistance to resolve issues and optimize their digital environments.
Users report that while Workspace ONE is effective for accessing applications and resources from a single platform, it may not provide the same depth of insights into user experience as Nexthink. This difference can be significant for organizations prioritizing data-driven decision-making regarding employee engagement and productivity.
Pricing
Entry-Level Pricing
Nexthink
No pricing available
Workspace ONE
No pricing available
Free Trial
Nexthink
Free Trial is available
Workspace ONE
No trial information available
Ratings
Meets Requirements
8.7
264
8.6
30
Ease of Use
8.4
266
8.1
30
Ease of Setup
8.3
225
8.0
11
Ease of Admin
8.5
230
7.9
12
Quality of Support
9.1
261
7.7
27
Has the product been a good partner in doing business?
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 Comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 Comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
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