Users report that Nexthink excels in Quality of Support with a score of 9.1, while Workspace ONE falls short with a score of 7.7. Reviewers mention that Nexthink's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
Reviewers mention that Nexthink's Real-Time Monitoring capabilities are impressive, scoring 8.1, compared to Workspace ONE's lower performance in this area. Users say that Nexthink provides better insights into cloud infrastructure, allowing for proactive management.
G2 users highlight Nexthink's superior Digital Experience Score of 8.6, which indicates a better overall user experience. In contrast, Workspace ONE's score is lower, suggesting that users may face more challenges in their daily interactions with the software.
Users on G2 report that Nexthink's Telemetry Collection feature, scoring 8.8, is highly effective for gathering user feedback and system performance data, while Workspace ONE's capabilities in this area are not as robust, leading to less actionable insights.
Reviewers mention that Nexthink's Automation features, with a score of 8.5, streamline administrative tasks effectively, whereas Workspace ONE's automation capabilities are rated lower at 7.7, indicating potential inefficiencies in managing workflows.
Users say that Nexthink's Ease of Setup is rated at 8.3, making it user-friendly for new implementations, while Workspace ONE's score of 8.0 suggests a slightly more complex setup process that may require additional time and resources.
Pricing
Entry-Level Pricing
Nexthink
No pricing available
Workspace ONE
No pricing available
Free Trial
Nexthink
Free Trial is available
Workspace ONE
No trial information available
Ratings
Meets Requirements
8.7
262
8.6
30
Ease of Use
8.5
264
8.1
30
Ease of Setup
8.4
223
8.0
11
Ease of Admin
8.5
229
7.9
12
Quality of Support
9.1
259
7.7
27
Has the product been a good partner in doing business?
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 Comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 Comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
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