Compare Nexthink and SysTrack Digital Experience Monitoring 
At a Glance
Market Segments
Enterprise (84.4% of reviews)
Enterprise (95.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nexthink
Star Rating
(375)4.6 out of 5
Market Segments
Enterprise (84.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NexthinkSysTrack Digital Experience Monitoring
Star Rating
(22)4.5 out of 5
Market Segments
Enterprise (95.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SysTrack Digital Experience MonitoringSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nexthink excels in providing a comprehensive view of the end user experience, with users highlighting its ability to monitor network activity, device performance, and application usage. This centralized visibility is particularly appreciated for enhancing employee awareness of system performance.
- Users say that SysTrack Digital Experience Monitoring offers a highly customizable experience, with features like automated processes and the ability to apply scripts across multiple devices. This flexibility is noted as a significant advantage for businesses looking to optimize operations and reduce troubleshooting time.
- Reviewers mention that Nexthink's recent enhancements in AI capabilities are adding substantial value, particularly in analyzing sentiment data. This focus on user experience is a key differentiator that resonates well with organizations prioritizing employee satisfaction.
- According to verified reviews, SysTrack is praised for its ease of implementation and maintenance, with users appreciating the light integration process. This aspect is crucial for teams that need to quickly adapt to new tools without extensive downtime.
- G2 reviewers highlight that Nexthink's quality of support is notably high, with a score that reflects strong user satisfaction. Users feel that the support team is a reliable partner in navigating challenges, which is essential for maintaining productivity.
- Users report that while SysTrack provides valuable insights into business productivity, it may not match the depth of user experience analysis that Nexthink offers. This difference can impact organizations that require a more nuanced understanding of employee interactions with technology.
Pricing
Entry-Level Pricing
Nexthink
No pricing availableSysTrack Digital Experience Monitoring
No pricing availableFree Trial
Nexthink
Free Trial is available
SysTrack Digital Experience Monitoring
Free Trial is available
Ratings
Meets Requirements
8.7
267
8.8
11
Ease of Use
8.4
269
8.2
12
Ease of Setup
8.3
228
7.9
11
Ease of Admin
8.5
231
8.3
11
Quality of Support
9.1
264
8.9
12
Has the product been a good partner in doing business?
9.3
231
9.1
11
Product Direction (% positive)
9.4
256
8.9
11
Features by Category
User Analysis
8.1
9
Not enough data
9.4
13
Not enough data
User Support
8.8
16
Not enough data
8.8
13
Not enough data
9.1
11
Not enough data
Walkthrough Type
8.3
16
Not enough data
8.6
14
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
8.9
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
7.8
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.2
10
Not enough data
7.4
9
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
51
Not enough data
7.0
44
Not enough data
6.8
40
Not enough data
8.2
48
Not enough data
Not enough data
Not enough data
Administration
8.4
49
Not enough data
7.7
37
Not enough data
8.5
44
Not enough data
Not enough data
Not enough data
Analysis
8.6
49
Not enough data
8.7
51
Not enough data
7.2
38
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
25
Not enough data
8.6
26
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
8.9
178
Not enough data
8.6
180
Not enough data
Management
8.7
190
Not enough data
8.4
182
Feature Not Available
7.1
161
Not enough data
8.7
187
Not enough data
8.6
183
Not enough data
Performance
8.8
188
Not enough data
8.5
175
Feature Not Available
8.8
188
Feature Not Available
8.2
184
Not enough data
8.4
180
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Not enough data
6.9
8
Not enough data
8.8
8
Not enough data
Self-Service Platform
8.8
10
Not enough data
9.4
8
Not enough data
7.6
7
Not enough data
7.8
9
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nexthink and SysTrack Digital Experience Monitoring are categorized as Digital Employee Experience (DEX) Management and ServiceNow Store Apps
Unique Categories
Nexthink is categorized as Cloud Infrastructure Monitoring, Product Analytics, Digital Adoption Platform, and Customer Self-Service
SysTrack Digital Experience Monitoring has no unique categories
Reviews
Reviewers' Company Size
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SysTrack Digital Experience Monitoring
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.9%
Financial Services
6.9%
Insurance
3.9%
Hospital & Health Care
3.9%
Oil & Energy
3.9%
Other
65.5%
Information Technology and Services
23.8%
Hospital & Health Care
14.3%
Financial Services
14.3%
Health, Wellness and Fitness
9.5%
Banking
9.5%
Other
28.6%
Alternatives
Discussions
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 Comments
CS
Uploading ExcelRead more
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 Comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 Comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
What does SysTrack software do?
1 Comment
PG
It bring the bigest knowledge about workplace real performance. Measurement plenty of parameters in hardware, apps, the knowledge about realy user can work...Read more
SysTrack Digital Experience Monitoring has no more discussions with answers
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