# Neo Software vs Weave Comparison --- ## AI Generated Summary - **G2 reviewers report** that Weave excels in overall user satisfaction, boasting a significantly higher score compared to Neo Software. Users appreciate its intuitive design and ease of use, with one reviewer noting how straightforward it is to set up and navigate the platform. - **According to verified reviews** , Neo Software is praised for its flexibility and user-defined fields, making it easy for staff to adapt the software to their specific needs. Users highlight how simple it is to onboard new hires, stating that if they can fill out an online form, they can learn to use the software quickly. - **Reviewers mention** that Weave's customer support is highly responsive and effective, providing solutions to concerns promptly. This level of support is a key factor for users who rely on the software daily, enhancing their overall experience. - **Users say** that Neo Software's regular updates bring valuable new functionalities, not just fixes, which keeps the software relevant and useful. This commitment to improvement is appreciated by those who value ongoing enhancements in their tools. - **G2 reviewers highlight** Weave's unique features, such as the call popping functionality, which allows users to access client information quickly. This feature is particularly beneficial in fast-paced environments where efficiency is crucial. - **According to recent feedback** , while Neo Software has a strong foundation with its user-friendly interface, it faces challenges in matching specific workflow needs for some users. This can lead to configuration difficulties that may hinder its overall effectiveness in certain settings. | | Neo Software | Weave | |---|---|---| | **Star Rating** | 3.6 out of 5 | 4.6 out of 5 | | **Total Reviews** | 17 | 433 | | **Largest Market Segment** | Small-Business (88.2% of reviews) | Small-Business (93.1% of reviews) | | **Entry Level Price** | Starting at $290.00 3 Users Per Month | Starting at $249.00 1 Location Per Month | --- ## Top Pros & Cons ### Neo Software **Not enough data** ### Weave Pros: - Communication (148 reviews) - Patient Communication (136 reviews) Cons: - Messaging Issues (57 reviews) - Technical Issues (40 reviews) --- ## Ratings Comparison | Rating | Neo Software | Weave | |---|---|---| | **Meets Requirements** | 6.9 (13 reviews) | 9.1 (342 reviews) | | **Ease of Use** | 7.9 (15 reviews) | 9.4 (351 reviews) | | **Ease of Setup** | 8.3 (8 reviews) | 9.1 (246 reviews) | | **Ease of Admin** | 8.5 (8 reviews) | 9.4 (207 reviews) | | **Quality of Support** | 8.3 (15 reviews) | 8.9 (338 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (8 reviews) | 9.2 (207 reviews) | | **Product Direction (% positive)** | 5.3 (15 reviews) | 9.6 (341 reviews) | --- ## Pricing ### Neo Software #### Entry-Level Pricing Plan: Base Price Price: Starting at $290.00 3 Users Per Month Key Features: - Client Comms & Reminders (Email & SMS Reminders, Communications Log, TeleVet Integration) - Online Appointment Scheduling (Client Portal, Vetstoria) - Pre-Visit Prep (Procedure Templates, Patient Consult Tab) [Learn more about Neo Software](https://www.g2.com/products/neo-software/reviews) #### Free Trial Yes ### Weave #### Entry-Level Pricing Plan: Weave Price: Starting at $249.00 1 Location Per Month Key Features: - VOIP Phones - Bulk Texting - Phone Tree [Learn more about Weave](https://www.g2.com/products/weave-weave/reviews) #### Free Trial No --- ## Features Comparison By Category ### Patient Relationship Management (PRM) | Product | Score | Reviews | |---|---|---| | **Neo Software** | N/A | N/A | | **Weave** | 8.9/10 | 122 | #### Information Flow | Feature | Neo Software | Weave | |---|---|---| | **Patient Case Management** | Not enough data | 8.9 (95 reviews) | | **Referrals Management** | Not enough data | 8.2 (83 reviews) | | **Records Management** | Not enough data | 8.4 (90 reviews) | #### Patient Experience | Feature | Neo Software | Weave | |---|---|---| | **Dashboards & Reporting** | Not enough data | 8.8 (96 reviews) | | **Team Management** | Not enough data | 9.1 (95 reviews) | | **Secure Communications** | Not enough data | 9.5 (106 reviews) | | **Patient Experience Management** | Not enough data | 9.4 (104 reviews) | ### HIPAA Compliant Messaging | Product | Score | Reviews | |---|---|---| | **Neo Software** | N/A | N/A | | **Weave** | 9.5/10 | 140 | #### Platform | Feature | Neo Software | Weave | |---|---|---| | **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.5 (128 reviews) | | **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.6 (130 reviews) | | **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 9.2 (121 reviews) | | **Clinical Communication - HIPAA Compliance** | Not enough data | 9.4 (122 reviews) | | **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.7 (127 reviews) | | **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.6 (124 reviews) | | **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.5 (118 reviews) | | **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.4 (118 reviews) | ### Patient Intake | Product | Score | Reviews | |---|---|---| | **Neo Software** | N/A | N/A | | **Weave** | 8.4/10 | 43 | #### Patient Convenience | Feature | Neo Software | Weave | |---|---|---| | **Tablets and Kiosks** | Not enough data | 7.7 (37 reviews) | | **Payment Collection** | Not enough data | 7.9 (38 reviews) | | **Form Workflow** | Not enough data | 8.9 (38 reviews) | | **Patient Check-in** | Not enough data | 8.6 (38 reviews) | | **Mobile Patient Intake** | Not enough data | 8.6 (37 reviews) | #### Administration | Feature | Neo Software | Weave | |---|---|---| | **Patient Data Transfer** | Not enough data | 8.8 (37 reviews) | | **HIPAA Compliance** | Not enough data | 9.4 (38 reviews) | | **Insurance Credentialing** | Not enough data | 7.6 (34 reviews) | | **ID Verification** | Not enough data | Feature Not Available | | **Appointment Scheduler Integration** | Not enough data | 7.8 (35 reviews) | | **E-Signature** | Not enough data | 8.7 (36 reviews) | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **Neo Software** | N/A | N/A | | **Weave** | 8.9/10 | 144 | #### Patient-Centered Functions | Feature | Neo Software | Weave | |---|---|---| | **Online Presence Management** | Not enough data | 8.4 (104 reviews) | | **Patient Feedback Management** | Not enough data | 8.9 (121 reviews) | | **Patient Portal** | Not enough data | Feature Not Available | | **Patient Communications** | Not enough data | 9.6 (134 reviews) | | **Integration with Wearables** | Not enough data | Feature Not Available | #### Operations | Feature | Neo Software | Weave | |---|---|---| | **Workflow Management** | Not enough data | 9.4 (121 reviews) | | **Interoperability** | Not enough data | 9.0 (115 reviews) | | **Digital Intake Forms** | Not enough data | 8.4 (103 reviews) | | **Engagement Measuring** | Not enough data | 9.0 (110 reviews) | | **Patient Satisfaction Management** | Not enough data | 9.2 (121 reviews) | | **EHR Integration** | Not enough data | 8.4 (104 reviews) | | **IPC Systems Integration** | Not enough data | Feature Not Available | #### Generative AI | Feature | Neo Software | Weave | |---|---|---| | **AI Text Summarization** | Not enough data | Feature Not Available | ### Medical Spa | Product | Score | Reviews | |---|---|---| | **Neo Software** | N/A | N/A | | **Weave** | 9.5/10 | 15 | #### Business Management | Feature | Neo Software | Weave | |---|---|---| | **Inventory Management** | Not enough data | Feature Not Available | | **Merchant Services** | Not enough data | 9.2 (10 reviews) | | **Appointment Scheduling** | Not enough data | 8.8 (11 reviews) | | **Employee Management** | Not enough data | Feature Not Available | #### Marketing | Feature | Neo Software | Weave | |---|---|---| | **Client Communications** | Not enough data | 9.3 (12 reviews) | | **Loyalty Management** | Not enough data | Feature Not Available | | **CRM** | Not enough data | 8.9 (9 reviews) | #### Practice Management | Feature | Neo Software | Weave | |---|---|---| | **Patient Records** | Not enough data | 8.1 (9 reviews) | | **Photo Management** | Not enough data | 7.0 (10 reviews) | | **E-Prescribing and Lab Orders** | Not enough data | Feature Not Available | | **Patient Portal** | Not enough data | Feature Not Available | | **Insurance Billing** | Not enough data | 8.0 (9 reviews) | #### Platform Tools | Feature | Neo Software | Weave | |---|---|---| | **Reporting and Analytics** | Not enough data | 8.1 (9 reviews) | | **Healthtech Integrations** | Not enough data | 8.3 (10 reviews) | | **Mobile App** | Not enough data | 9.4 (11 reviews) | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Neo Software** | N/A | N/A | | **Weave** | 7.5/10 | 9 | #### Platform Basics - VoIP Providers | Feature | Neo Software | Weave | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | 8.9 (6 reviews) | | **Call Management** | Not enough data | 9.7 (6 reviews) | | **Network monitoring** | Not enough data | 8.6 (6 reviews) | | **Integrations** | Not enough data | 9.2 (6 reviews) | | **Virtual PBX** | Not enough data | 6.9 (6 reviews) | | **SIP trunking services** | Not enough data | 9.3 (5 reviews) | #### Basic Communication | Feature | Neo Software | Weave | |---|---|---| | **Phone Calls** | Not enough data | 9.6 (9 reviews) | | **Video Calls** | Not enough data | 4.8 (7 reviews) | | **Instant Messaging** | Not enough data | 10.0 (9 reviews) | | **Screen Sharing** | Not enough data | 4.8 (7 reviews) | | **Conference Calls** | Not enough data | 6.2 (7 reviews) | | **Desk-to-Desk Calls** | Not enough data | 8.3 (7 reviews) | #### Agentic AI - VoIP Providers | Feature | Neo Software | Weave | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.0 (5 reviews) | | **Cross-system Integration** | Not enough data | 7.7 (5 reviews) | | **Adaptive Learning** | Not enough data | 9.0 (5 reviews) | | **Proactive Assistance** | Not enough data | 8.0 (5 reviews) | #### Access | Feature | Neo Software | Weave | |---|---|---| | **Software Pairing** | Not enough data | 8.3 (7 reviews) | | **Browser Extension** | Not enough data | 6.7 (7 reviews) | | **Individual Download** | Not enough data | 9.2 (8 reviews) | #### Advanced Features | Feature | Neo Software | Weave | |---|---|---| | **Hold Music** | Not enough data | 9.8 (9 reviews) | | **Automated Attendants** | Not enough data | 9.2 (8 reviews) | | **VOiP Number** | Not enough data | 9.8 (7 reviews) | ### Veterinary Practice Management | Product | Score | Reviews | |---|---|---| | **Neo Software** | N/A | N/A | | **Weave** | N/A | N/A | #### Agentic AI - Veterinary Practice Management | Feature | Neo Software | Weave | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **Neo Software** | N/A | N/A | | **Weave** | N/A | N/A | #### Patient Communication & Engagement | Feature | Neo Software | Weave | |---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | Neo Software | Weave | |---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | Neo Software | Weave | |---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | Neo Software | Weave | |---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management) **Unique to Weave (10):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Medical Spa Software](https://www.g2.com/categories/medical-spa), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Other Dental Software](https://www.g2.com/categories/other-dental), [Optometry Software](https://www.g2.com/categories/optometry), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [VoIP Providers](https://www.g2.com/categories/voip-providers), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) --- ## Reviewer Demographics ### By Company Size | Segment | Neo Software | Weave | |---|---|---| | **Small-Business** | 88.2% | 93.1% | | **Mid-Market** | 11.8% | 6.6% | | **Enterprise** | 0% | 0.2% | ### By Industry #### Neo Software - **Veterinary:** 82.4% - **Medical Practice:** 5.9% - **Marketing and Advertising:** 5.9% - **Hospital & Health Care:** 5.9% #### Weave - **Medical Practice:** 34.7% - **Hospital & Health Care:** 25.6% - **Health, Wellness and Fitness:** 20.7% - **Veterinary:** 8.1% - **Accounting:** 1.2% - **Alternative Medicine:** 1.2% - **Consumer Services:** 1.0% - **Medical Devices:** 0.7% - **Retail:** 0.5% - **Computer Software:** 0.5% - **Other:** 5.7% --- ## Alternatives ### Alternatives to Neo Software - [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) — 4.0/5 stars (402 reviews) - [ezyVet](https://www.g2.com/products/ezyvet/reviews) — 3.9/5 stars (28 reviews) - [Covetrus Avimark](https://www.g2.com/products/covetrus-avimark/reviews) — 4.1/5 stars (87 reviews) - [DaySmart Vet](https://www.g2.com/products/daysmart-vet/reviews) — 4.1/5 stars (7 reviews) - [Covetrus Impromed](https://www.g2.com/products/covetrus-impromed/reviews) — 3.5/5 stars (26 reviews) - [Hippo Manager](https://www.g2.com/products/hippo-manager/reviews) — 3.6/5 stars (7 reviews) - [NaVetor](https://www.g2.com/products/navetor/reviews) — 4.4/5 stars (13 reviews) - [Vetstar](https://www.g2.com/products/vetstar/reviews) — 1.5/5 stars (17 reviews) - [Vetport](https://www.g2.com/products/vetport/reviews) — 2.3/5 stars (8 reviews) - [RxWorks](https://www.g2.com/products/rxworks/reviews) — 3.4/5 stars (10 reviews) ### Alternatives to Weave - [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews) - [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (136 reviews) - [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews) - [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (107 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews) - [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) — 4.0/5 stars (402 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (569 reviews) --- ## Top Discussions ### Neo Software No discussions available for this product. ### Weave - Title: [Is weave Hipaa compliant?](https://www.g2.com/discussions/is-weave-hipaa-compliant) — 2 comments > **Top comment:** "Yes" - Title: [How much is weave dental?](https://www.g2.com/discussions/how-much-is-weave-dental) — 2 comments > **Top comment:** "N/A" - Title: [What does the company weave do?](https://www.g2.com/discussions/weave-what-does-the-company-weave-do) — 2 comments > **Top comment:** "They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can..." - Title: [What is weave dental?](https://www.g2.com/discussions/what-is-weave-dental) — 2 comments > **Top comment:** "The app can be used at dental offices. " - Title: [Is there campaigns for emailing promos, post op, education etc.. coming?](https://www.g2.com/discussions/is-there-campaigns-for-emailing-promos-post-op-education-etc-coming) — 1 comment, 1 upvote > **Top comment:** "Hi Jana! Thank you for asking this question. My name is Jasmine and I'm a Research Analyst at G2. One of my main areas of focus is health care, and I strive..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neo-software-vs-weave-weave)