G2 reviewers report that Syncro excels in providing a comprehensive solution for remote management, with users appreciating its smart ticket search feature that simplifies finding resolutions for similar issues. This feature is particularly beneficial for teams looking to streamline their support processes.
Users say Naverisk stands out for its intuitive interface and quick onboarding process, making it easy for new staff to adapt with minimal training. Reviewers highlight that the product is fully featured and reliable for managing complex environments.
According to verified reviews, Syncro's pricing model, which charges per technician rather than per endpoint, is a significant advantage for smaller operations. This flexibility allows businesses to manage costs effectively while still accessing a robust set of features.
Reviewers mention that Naverisk offers exceptional customer support, with many users noting the responsiveness and helpfulness of the support team. This level of service contributes to a positive user experience, especially for those who may need assistance during implementation.
G2 reviewers highlight that while Syncro is feature-rich, some users feel it could improve in areas like reporting and patch management. This feedback suggests that while Syncro is a solid choice, there are still opportunities for enhancement in specific functionalities.
Users report that Naverisk's strong performance in device management and remote monitoring makes it a reliable tool for IT teams. The product's ability to handle these tasks effectively is a key reason why many users continue to rely on it for their daily operations.
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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