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Compare Narvar and TrackMyPackage

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At a Glance
Narvar
Narvar
Star Rating
(165)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Narvar
TrackMyPackage
TrackMyPackage
Star Rating
(11)4.4 out of 5
Market Segments
Small-Business (72.7% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TrackMyPackage
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Narvar excels in enhancing customer experience with its out-of-the-box solutions. Users appreciate the platform's customizations, which allow them to seamlessly integrate their brand aesthetics, making it easy to add assets and updates.
  • Users say TrackMyPackage offers a straightforward and user-friendly interface, making it easy to navigate and accurately track parcels. Reviewers highlight its graphical layout as a clear and effective way to present tracking information.
  • According to verified reviews, Narvar has significantly reduced customer inquiries about order and tracking, with one user noting an impressive 86% decrease in such questions. This indicates that the platform effectively meets customer needs and streamlines communication.
  • Reviewers mention that while Narvar has a higher overall satisfaction score, TrackMyPackage shines in ease of use, with users praising its convenience as an all-in-one tracking solution for businesses that frequently receive packages.
  • G2 reviewers highlight the quality of support provided by Narvar, which is rated positively by users who appreciate the responsive assistance. In contrast, TrackMyPackage users have noted that they have not needed to utilize customer support extensively, suggesting a more straightforward experience.
  • Users report that Narvar's implementation process is generally smooth, but some find it challenging to configure for specific workflows. On the other hand, TrackMyPackage's simplicity makes it an attractive option for small businesses looking for a hassle-free tracking solution.
Pricing
Entry-Level Pricing
Narvar
No pricing available
TrackMyPackage
No pricing available
Free Trial
Narvar
No trial information available
TrackMyPackage
No trial information available
Ratings
Meets Requirements
8.6
127
9.1
9
Ease of Use
8.4
129
9.7
10
Ease of Setup
7.9
108
Not enough data
Ease of Admin
8.0
65
Not enough data
Quality of Support
8.4
122
9.0
5
Has the product been a good partner in doing business?
8.5
66
Not enough data
Product Direction (% positive)
8.3
123
10.0
11
Features by Category
7.7
54
Not enough data
Labels
7.2
45
Not enough data
7.7
48
Not enough data
7.3
45
Not enough data
Order management
8.7
60
Not enough data
8.3
49
Not enough data
Feature Not Available
Not enough data
8.5
52
Not enough data
Carrier and rate management
Feature Not Available
Not enough data
8.0
40
Not enough data
Feature Not Available
Not enough data
Inventory management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
7.6
46
Not enough data
Feature Not Available
Not enough data
7.1
38
Not enough data
7.9
76
Not enough data
Integrations
9.0
78
Not enough data
7.8
53
Not enough data
7.5
51
Not enough data
7.9
55
Not enough data
Tracking
9.2
76
Not enough data
7.8
55
Not enough data
Transactions
7.7
53
Not enough data
Feature Not Available
Not enough data
8.1
63
Not enough data
7.3
50
Not enough data
Not enough data
Not enough data
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.6
34
Not enough data
Agentic AI - Package Tracking
6.3
30
Not enough data
7.4
34
Not enough data
6.4
31
Not enough data
Categories
Categories
Shared Categories
Narvar
Narvar
TrackMyPackage
TrackMyPackage
Narvar and TrackMyPackage are categorized as Package Tracking
Unique Categories
Narvar
Narvar is categorized as Returns Management, Shipping Insurance, and Shipping
TrackMyPackage
TrackMyPackage has no unique categories
Reviews
Reviewers' Company Size
Narvar
Narvar
Small-Business(50 or fewer emp.)
27.5%
Mid-Market(51-1000 emp.)
48.6%
Enterprise(> 1000 emp.)
23.9%
TrackMyPackage
TrackMyPackage
Small-Business(50 or fewer emp.)
72.7%
Mid-Market(51-1000 emp.)
18.2%
Enterprise(> 1000 emp.)
9.1%
Reviewers' Industry
Narvar
Narvar
Retail
28.3%
Apparel & Fashion
28.3%
Consumer Goods
8.0%
Information Technology and Services
3.6%
Marketing and Advertising
2.9%
Other
29.0%
TrackMyPackage
TrackMyPackage
Marketing and Advertising
18.2%
Veterinary
9.1%
Staffing and Recruiting
9.1%
Retail
9.1%
Pharmaceuticals
9.1%
Other
45.5%
Alternatives
Narvar
Narvar Alternatives
AfterShip
AfterShip
Add AfterShip
parcelLab
parcelLab
Add parcelLab
ShipStation
ShipStation
Add ShipStation
Loop Returns
Loop Returns
Add Loop Returns
TrackMyPackage
TrackMyPackage Alternatives
AfterShip
AfterShip
Add AfterShip
FacilityOS
FacilityOS
Add FacilityOS
parcelLab
parcelLab
Add parcelLab
Parcel Tracker Mailroom
Parcel Tracker Mailroom
Add Parcel Tracker Mailroom
Discussions
Narvar
Narvar Discussions
Is Narvar a SaaS?
2 Comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 Comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 Comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
TrackMyPackage
TrackMyPackage Discussions
Monty the Mongoose crying
TrackMyPackage has no discussions with answers