Compare Mitel and net2phone 
Featured Products
At a Glance
Market Segments
Mid-Market (45.7% of reviews)
Small-Business (79.6% of reviews)
Entry-Level Pricing
$20.99 /user/month
$23.99 1 user Per Month
Mitel
Star Rating
(234)3.8 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
$20.99 /user/month
Browse all 4 pricing plansnet2phone
Star Rating
(191)4.4 out of 5
Market Segments
Small-Business (79.6% of reviews)
Pros & Cons
Entry-Level Pricing
$23.99 1 user Per Month
Browse all 2 pricing plansMitel vs net2phone
When assessing the two solutions, reviewers found net2phone easier to use, set up, and administer. Reviewers also preferred doing business with net2phone overall.
- Reviewers felt that net2phone meets the needs of their business better than Mitel.
- When comparing quality of ongoing product support, reviewers felt that net2phone is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of net2phone over Mitel.
Pricing
Entry-Level Pricing
Mitel
Essentials
$20.99
/user/month
PBX Features, Collaboration, Conferencing
net2phone
Essentials
$23.99
1 user Per Month
Ideal for small businesses or startups looking for essential communication tools.
- Unlimited Calling US, Canada, Mexico, Puerto Rico
- Video conferencing (limited)
- Internal messaging and chat
Free Trial
Mitel
No trial information availablenet2phone
Free Trial is available
Ratings
Meets Requirements
8.1
190
8.7
108
Ease of Use
7.9
191
8.7
109
Ease of Setup
7.3
132
8.4
89
Ease of Admin
7.3
131
8.5
85
Quality of Support
7.2
174
8.5
109
Has the product been a good partner in doing business?
7.4
131
8.8
88
Product Direction (% positive)
6.2
182
8.0
98
Features by Category
Channels
8.3
20
|
Verified
Not enough data
7.0
9
|
Verified
Not enough data
6.8
10
|
Verified
Not enough data
7.1
12
|
Verified
Not enough data
7.4
12
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Functions
8.3
10
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
9.5
13
|
Verified
Not enough data
9.1
13
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
7
|
Verified
Not enough data
7.1
7
|
Verified
Not enough data
7.1
7
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
9.0
8
Not enough data
8.7
5
Not enough data
7.2
6
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
8.5
121
|
Verified
8.9
85
7.0
35
|
Verified
7.5
35
6.9
53
|
Verified
7.7
37
7.3
48
|
Verified
7.7
30
8.0
85
|
Verified
8.4
59
9.0
115
|
Verified
9.0
70
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.0
54
|
Verified
7.5
27
7.4
49
|
Verified
8.1
40
7.7
57
|
Verified
8.0
35
Advanced Features
7.7
90
|
Verified
8.2
61
8.0
97
|
Verified
8.9
65
8.8
106
9.2
72
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
7.0
9
|
Verified
8.3
6
8.0
9
|
Verified
8.5
10
7.3
8
|
Verified
6.5
9
Features
8.8
13
|
Verified
8.5
11
Feature Not Available
6.9
8
7.0
5
|
Verified
7.2
6
8.0
11
|
Verified
9.3
7
8.1
9
|
Verified
7.9
7
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Mitel and net2phone are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
Mitel is categorized as Contact Center
net2phone is categorized as Video Conferencing
Reviews
Reviewers' Company Size
Mitel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
net2phone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
6.8%
Insurance
5.9%
Financial Services
5.9%
Construction
4.6%
Real Estate
4.1%
Other
72.6%
Construction
5.9%
Information Technology and Services
5.9%
Telecommunications
5.4%
Hospital & Health Care
4.8%
Retail
4.3%
Other
73.7%
Alternatives
Discussions
Password Policy & Mobile Client
1 Comment
Official Response from Mitel
Hello Thomas. Thank you for starting this discussion!
I have asked internally regarding our password policies, but did you know we now allow...Read more
Mitel has no more discussions with answers
Is net2phone reliable?
4 Comments
BA
No. It was a terrible product and we switched to a MUCH better company after only a few months. In fact, N2P's products are SO bad that even this review...Read more
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