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Compare Mitel MiCollab and Webex Suite 
Featured Products
At a Glance
Market Segments
Mid-Market (61.5% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Mitel MiCollab
Star Rating
(32)4.3 out of 5
Market Segments
Mid-Market (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Mitel MiCollabWebex Suite
Star Rating
(18,636)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Suite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mitel MiCollab. Users appreciate its reliability and ease of use, with one reviewer noting, "I really like that Webex Suite is very reliable and easy to use and manage."
- According to verified reviews, Webex Suite has a substantial advantage in the number of recent reviews, indicating a more active user base and up-to-date feedback. With 150 recent reviews compared to Mitel MiCollab's 0, users can feel more confident in the insights shared about Webex Suite.
- Users say that Webex Suite's mobile application is one of the most functional they've used, making it ideal for meetings on the go. This is a notable strength compared to Mitel MiCollab, where users have not highlighted mobile functionality as a standout feature.
- Reviewers mention that while Mitel MiCollab is easy to use and feature-rich, it lacks the same level of comprehensive support and resources that Webex Suite offers. Users have expressed that Webex Suite's support quality is superior, with a score reflecting its effectiveness in assisting users.
- G2 reviewers highlight that Webex Suite provides a unified and secure platform for meetings, which is particularly beneficial for businesses looking to streamline their communication tools. In contrast, while Mitel MiCollab is praised for its presence management features, it does not offer the same breadth of functionalities as Webex Suite.
- According to recent user feedback, Webex Suite's features for scheduling and screen sharing are particularly well-received, with users noting the ease of arranging demos and sales conversations. This level of functionality is not as prominently mentioned in reviews for Mitel MiCollab, suggesting a gap in user experience for those specific tasks.
Pricing
Entry-Level Pricing
Mitel MiCollab
No pricing availableWebex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Mitel MiCollab
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
8.7
17
8.9
14,661
Ease of Use
8.2
17
8.7
14,711
Ease of Setup
Not enough data
8.4
2,922
Ease of Admin
Not enough data
8.4
2,601
Quality of Support
8.1
15
8.5
11,728
Has the product been a good partner in doing business?
Not enough data
8.7
2,495
Product Direction (% positive)
7.1
16
7.8
14,120
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
983
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
900
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
876
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Business Instant Messaging
Not enough data
8.6
943
Not enough data
8.8
1047
Not enough data
8.5
960
Business Instant Messaging
Not enough data
8.9
1015
Not enough data
8.9
957
Business Instant Messaging
Not enough data
8.7
904
Not enough data
8.8
964
Not enough data
8.7
870
Generative AI - Business Instant Messaging
Not enough data
8.2
55
AI - Business Instant Messaging
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
7.8
55
Agentic AI - Business Instant Messaging
Not enough data
7.8
37
Not enough data
7.7
36
Visual Tools
Not enough data
8.6
70
Not enough data
8.6
66
Not enough data
8.5
66
Not enough data
8.4
68
Office Customization
Not enough data
8.8
67
Not enough data
8.7
65
Not enough data
8.6
65
Guest Tools
Not enough data
8.5
63
Not enough data
8.7
65
Not enough data
8.7
60
Collaboration Tools
Not enough data
8.6
65
Not enough data
8.9
68
Not enough data
9.0
67
Not enough data
8.8
65
Agentic AI - Virtual Workspaces
Not enough data
7.8
32
Not enough data
7.5
31
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Presenter Tools
Not enough data
8.9
4899
Not enough data
8.5
4256
|
Verified
Not enough data
8.8
4610
|
Verified
Not enough data
8.9
5123
|
Verified
Conferencing Options
Not enough data
9.0
5266
|
Verified
Not enough data
9.0
5493
|
Verified
Not enough data
9.0
5407
|
Verified
Application Tools
Not enough data
8.8
4348
|
Verified
Not enough data
8.8
4910
|
Verified
Not enough data
8.7
4877
Agentic AI - Screen Sharing
Not enough data
7.6
50
Collaboration
Not enough data
9.1
34
Not enough data
8.8
35
Not enough data
8.7
34
Not enough data
8.9
34
Hardware
Not enough data
8.6
33
Not enough data
8.5
33
Security
Not enough data
9.1
34
Not enough data
8.8
34
Agentic AI - Visual Collaboration Platforms
Not enough data
7.1
16
Not enough data
7.4
15
Collaboration Tools
9.0
7
9.0
10158
|
Verified
9.0
7
9.1
2959
|
Verified
Feature Not Available
8.8
2641
|
Verified
8.3
7
9.0
3184
|
Verified
Feature Not Available
9.0
3034
Meeting Coordination
9.0
7
8.7
9148
9.3
7
8.7
8638
|
Verified
Feature Not Available
8.7
9010
|
Verified
8.3
7
8.8
3163
|
Verified
Software Type
9.5
7
8.6
7739
|
Verified
9.0
7
8.8
3101
|
Verified
9.0
7
9.0
3248
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
91
Not enough data
7.8
85
Not enough data
7.9
87
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
242
Not enough data
8.7
228
Not enough data
8.6
209
Not enough data
9.0
256
Not enough data
9.0
257
Not enough data
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
162
Not enough data
8.4
187
Not enough data
8.4
178
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
9.0
5
9.0
146
9.0
5
8.9
162
Feature Not Available
9.0
105
Features
8.3
5
9.0
158
Feature Not Available
8.8
101
9.0
5
9.0
153
9.3
5
9.1
171
9.0
5
9.1
153
Feature Not Available
9.1
141
Categories
Categories
Shared Categories
Mitel MiCollab and Webex Suite are categorized as UCaaS Platforms and Video Conferencing
Unique Categories
Mitel MiCollab is categorized as Audio Conferencing
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Mitel MiCollab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.8%
Utilities
11.1%
Telecommunications
7.4%
Pharmaceuticals
7.4%
Computer Software
7.4%
Other
51.9%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
How do you use Mitel MiCollab?
1 Comment
SM
I love Mitel MiCollab because the caller's information pops up on my computer screen as the call is coming in. Additionally, I can use it as a directory to...Read more
What is MiCollab client?
1 Comment
JT
Its a VoIP app that allows you to stay in contact with your customers and your businessRead more
Mitel MiCollab has no more discussions with answers
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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