G2 reviewers report that Miro excels in user experience, with many praising its intuitive interface and collaborative features. Users highlight how easy it is to visualize ideas and processes, making it a favorite for teams needing to brainstorm and present concepts effectively.
Users say that UXPressia offers a strong foundation for creating customer journey maps, with its intuitive tools allowing for easy customization. Reviewers appreciate the platform's resources, such as personas, which help in tailoring journeys to specific needs.
According to verified reviews, Miro's implementation process is notably quick, with users mentioning the seamless onboarding experience that allows teams to start collaborating almost immediately. This is a significant advantage for businesses looking to integrate a new tool without extensive downtime.
Reviewers mention that while UXPressia provides a solid set of features for journey mapping, it lacks the extensive collaborative capabilities that Miro offers. Users have noted that Miro's ability to support multiple users working simultaneously enhances teamwork and creativity.
Users highlight Miro's versatility as a visual collaboration platform, noting its utility in various contexts beyond just journey mapping. Many find it useful for planning and presentations, which adds to its value as a multi-purpose tool for teams.
G2 reviewers indicate that while UXPressia has a strong focus on simplicity and ease of use, it may not meet the diverse needs of larger teams as effectively as Miro. Users appreciate the straightforward tools in UXPressia but sometimes find themselves wanting more advanced features for complex projects.
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Idea generation (brainstorming). Idea visualisation (emphasis on "show" rather than "tell"). Idea communication (share with team & other stakeholders). Idea...Read more
You sign up, create your first journey mapping or personas project and start working.
With a PRO account, there are almost no limits to your mapping...Read more
How do I create a customer journey map online?
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US
With a professional journey mapping tool like UXPressia. Of course, you may use Excel for your mapping project, but to save effort and time, it’s better not...Read more
How do you create a customer journey map in UX?
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Set a goal, conduct proper research (less guessing, more customer interviews), build user/buyer/you-name-it personas, create a map (or two-five-many if...Read more
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