UXPressia is a collaborative customer experience mapping platform that allows you to сreate, export, and share customer journey maps, personas, and impact maps online.
The toolset is simple for beginners but powerful for professionals. Teams will especially enjoy collaborative options and the possibility to standardize and scale different projects.
Key features:
- Templates library: 100+ free customer journey maps and personas templates for 13+ industries
- User roles and teams
- Team library (touchpoints, channels, images, etc.)
- Multiple personas
- Journey atlas (hierarchy)
- AI-powered persona generator
- Email and password-protected direct link sharing
- Branding
- Azure AD integration, SSO, MFA
- Google Analytics, Mixpanel, Slack, Jira, Azure DevOps integrations
- Chunks (reusable pieces of data, available for your work, or independently)
- Version history
- Export to PNG, PDF, CSV, PPTX
The basic features are available for free.