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Compare Matomo (Formerly Piwik) and Usermaven 
Featured Products
At a Glance
Market Segments
Small-Business (54.9% of reviews)
Small-Business (96.7% of reviews)
Entry-Level Pricing
FREE download
No pricing available
Matomo (Formerly Piwik)
Star Rating
(93)4.2 out of 5
Market Segments
Small-Business (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
FREE download
Browse all 3 pricing plansUsermaven
Star Rating
(92)4.8 out of 5
Market Segments
Small-Business (96.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UsermavenMatomo (Formerly Piwik) vs Usermaven
When assessing the two solutions, reviewers found Usermaven easier to use, set up, and administer. Reviewers also preferred doing business with Usermaven overall.
- Reviewers felt that Usermaven meets the needs of their business better than Matomo (Formerly Piwik).
- When comparing quality of ongoing product support, reviewers felt that Usermaven is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Usermaven over Matomo (Formerly Piwik).
Pricing
Entry-Level Pricing
Matomo (Formerly Piwik)
On-Premise (Self-Hosted)
FREE download
GPL v3+ licensed. Premium Features & Support options available.
Read more on whether On-Premise is right for you: https://matomo.org/what-is-on-premise/
Downloadable digital analytics plaform that runs on your servers and database and you 100% own the data.
Usermaven
No pricing availableFree Trial
Matomo (Formerly Piwik)
Free Trial is available
Usermaven
No trial information availableRatings
Meets Requirements
8.5
77
9.3
76
Ease of Use
8.0
79
9.6
78
Ease of Setup
7.6
50
9.6
54
Ease of Admin
7.9
47
9.5
40
Quality of Support
7.7
48
9.3
61
Has the product been a good partner in doing business?
8.4
30
9.6
39
Product Direction (% positive)
8.2
77
9.8
74
Features by Category
Reports
Not enough data
9.3
60
Not enough data
8.6
51
Not enough data
9.3
58
Not enough data
8.5
50
Not enough data
8.7
58
Data Preparation
Not enough data
7.8
41
Not enough data
8.2
39
Data Modeling and Blending
Not enough data
8.3
35
Not enough data
9.1
44
Not enough data
8.4
36
Generative AI
Not enough data
6.6
31
Not enough data
6.6
31
Agentic AI - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
8.0
41
Not enough data
8.8
46
Not enough data
9.1
48
Not enough data
8.6
48
Not enough data
8.8
46
Not enough data
8.1
39
Deployment & Integration - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
8.1
46
Not enough data
9.3
53
Not enough data
8.1
43
Performance & Scalability - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics & Modeling - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI Capabilities - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Intelligence - Analytics Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
8.1
43
Not enough data
8.3
42
Not enough data
7.9
45
Not enough data
7.7
42
Metrics
8.5
61
9.7
15
8.4
56
9.5
14
8.7
57
9.7
15
8.5
60
9.8
15
8.2
56
9.3
15
8.1
49
9.1
15
8.1
51
9.2
15
7.9
46
9.3
15
7.5
38
9.4
15
Reporting
8.3
57
9.3
15
8.1
40
9.3
14
8.2
42
9.3
14
7.8
48
9.2
15
8.1
37
9.0
15
8.0
42
9.5
13
8.3
55
8.9
15
Other
8.4
55
9.5
13
8.5
52
9.2
13
7.8
41
8.3
13
8.2
44
9.2
13
7.9
30
8.3
13
7.4
22
7.4
13
8.3
40
8.7
13
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
38
8.1
12
7.8
34
8.8
12
8.5
49
9.2
13
8.9
54
8.8
14
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
8.8
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
8.1
8
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
7.6
11
Not enough data
8.6
11
Not enough data
9.5
13
Not enough data
8.5
11
Not enough data
9.7
12
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
16
Not enough data
9.3
18
Platform Data
Not enough data
9.1
18
Not enough data
8.9
18
Not enough data
8.9
18
Not enough data
8.9
17
Platform Additional Functionality
Not enough data
9.2
18
Not enough data
8.0
17
Not enough data
8.7
18
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tools
8.2
13
Not enough data
9.3
20
Not enough data
8.7
15
Not enough data
Metrics
9.1
18
Not enough data
8.9
20
Not enough data
9.2
19
Not enough data
9.0
19
Not enough data
9.0
17
Not enough data
8.6
14
Not enough data
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Matomo (Formerly Piwik) and Usermaven are categorized as Digital Analytics
Unique Categories
Matomo (Formerly Piwik) is categorized as Content Analytics
Usermaven is categorized as Analytics Platforms, Customer Journey Analytics, Customer Journey Mapping, and Product Analytics
Reviews
Reviewers' Company Size
Matomo (Formerly Piwik)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Usermaven
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.9%
Computer Software
10.3%
Internet
9.2%
Information Technology and Services
9.2%
Retail
4.6%
Other
51.7%
Marketing and Advertising
34.8%
Computer Software
8.7%
Consulting
6.5%
Information Technology and Services
6.5%
Design
4.3%
Other
39.1%
Discussions
Is the data your own?
3 Comments
BT
If by security and privacy reasons you refer to GDPR framework, yes, Matomo has its privacy by design feature, allowing you to use this tool in complete...Read more
Usermaven has no discussions with answers
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