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At a Glance
Market Segments
Small-Business (51.8% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial Per Month
LogMeIn Central
Star Rating
(211)4.2 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LogMeIn CentralScalePad Lifecycle Manager
Star Rating
(193)4.5 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Central excels in Unattended Access with a score of 9.8, making it a preferred choice for businesses needing seamless remote control of devices. In contrast, ScalePad Lifecycle Manager, while strong, does not match this level of performance in remote access features.
- Reviewers mention that ScalePad Lifecycle Manager shines in Hardware Asset Inventory with a score of 9.4, indicating a robust capability in tracking physical assets. Central, however, falls short with a score of 7.8, which may limit its effectiveness for businesses heavily reliant on hardware management.
- G2 users highlight that ScalePad Lifecycle Manager offers superior Ease of Use with a score of 9.2 compared to Central's 8.8. This suggests that ScalePad may provide a more intuitive user experience, which is crucial for teams looking to minimize training time.
- Users on G2 report that Central's Quality of Support is rated at 8.1, which some find lacking compared to ScalePad Lifecycle Manager's 8.8. This difference could impact user satisfaction and the speed of issue resolution.
- Reviewers say that Central's Device Management capabilities are rated at 9.2, indicating strong performance in controlling devices. However, ScalePad Lifecycle Manager's overall management features, including Asset Management at 8.4, may provide a more comprehensive solution for asset oversight.
- Users report that ScalePad Lifecycle Manager has a higher score in Product Direction at 8.4 compared to Central's 6.7, suggesting that ScalePad is perceived as having a more promising roadmap for future enhancements, which could be a deciding factor for long-term investment.
Pricing
Entry-Level Pricing
LogMeIn Central
No pricing availableScalePad Lifecycle Manager
Free
Free Trial
Per Month
Launch your first Customer Success motion, free forever for one client. With Free, you can:
- Deliver a complete Customer Success motion for one high-value client
- Build strategic Roadmaps, Goals, Budgets, and Reports all in one view
- Sync PSA & RMM data to uncover asset risks automatically
Free Trial
LogMeIn Central
Free Trial is available
ScalePad Lifecycle Manager
Free Trial is available
Ratings
Meets Requirements
8.9
174
8.9
161
Ease of Use
8.8
174
9.1
161
Ease of Setup
8.9
113
9.1
129
Ease of Admin
9.1
114
9.2
118
Quality of Support
8.0
129
8.7
146
Has the product been a good partner in doing business?
8.4
107
9.0
124
Product Direction (% positive)
6.7
171
8.4
158
Features by Category
User Tools - Warranty Management
Not enough data
9.2
109
Not enough data
8.6
105
Not enough data
9.0
120
Customer Insights
Not enough data
Feature Not Available
Not enough data
7.3
89
Software Integrations
Not enough data
7.9
95
Not enough data
7.3
74
Inventory Management - Remote Monitoring & Management (RMM)
8.7
25
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
9.1
25
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
19
|
Verified
Not enough data
6.9
18
|
Verified
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
9.3
28
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
7.8
13
9.2
108
7.2
10
8.1
90
Not enough data
7.5
79
6.0
5
7.1
73
6.8
10
8.0
83
Generative AI
Not enough data
5.9
27
Not enough data
5.9
27
Agentic AI - IT Asset Management
Not enough data
3.3
5
Not enough data
3.3
5
Not enough data
4.3
5
Not enough data
3.3
5
Not enough data
3.3
5
Not enough data
3.7
5
Not enough data
5.6
6
Management
8.4
18
8.7
101
7.7
14
Feature Not Available
7.3
10
Feature Not Available
7.6
7
8.3
103
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.3
6
Not enough data
Not enough data
Not enough data
7.5
6
Not enough data
6.7
5
Not enough data
8.0
5
Not enough data
9.7
6
Not enough data
8.0
5
Not enough data
Platform
8.6
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LogMeIn Central and ScalePad Lifecycle Manager are categorized as IT Asset Management
Unique Categories
LogMeIn Central is categorized as Remote Monitoring & Management (RMM), Patch Management, Endpoint Management, Antivirus, and Remote Desktop
ScalePad Lifecycle Manager is categorized as Warranty Management
Reviews
Reviewers' Company Size
LogMeIn Central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScalePad Lifecycle Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.4%
Computer Software
7.5%
Hospital & Health Care
4.0%
Financial Services
4.0%
Retail
3.0%
Other
61.2%
Information Technology and Services
59.6%
Computer & Network Security
25.0%
Computer Hardware
2.7%
Consulting
1.6%
Computer Networking
1.6%
Other
9.6%
Discussions
Best way to contact support?
1 Comment
MH
Have you tried their customer service number? 866-478-1805Read more
LogMeIn Central has no more discussions with answers
What does ScalePad do?
2 Comments
LR
Gives an instant view across all clients for hardware warranty expiration, software listings, and an overall score of how well a client is managing their...Read more
What does warranty master do?
2 Comments
ET
ScalePad strengthens the connection between Managed Service Providers (MSPs) and their clients. Trusted by more than 10,000 partners worldwide, ScalePad’s...Read more
Hudu Intergration
1 Comment
ET
Hi Craig! Yes, this is something we've been looking at and is on our radar, but currently unavailable. That said, we're always looking for Partners to...Read more
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