G2 reviewers report that Logik.ai excels in user experience, with many praising its clean and intuitive interface that simplifies onboarding for non-technical users. In contrast, PROS has received feedback indicating some challenges in matching specific workflow needs, which can lead to configuration difficulties.
Users say that Logik.ai's implementation process is straightforward, making it easy to integrate into existing workflows. Recent feedback highlights that users can learn the entire CPQ process through accessible training materials, while PROS users have noted that while the team is helpful, the setup can be more complex.
Reviewers mention that Logik.ai provides a high level of support, with many users appreciating the quality of training resources available. On the other hand, while PROS has a dedicated support team, some users feel that the overall support experience could be improved, particularly in terms of responsiveness.
According to verified reviews, Logik.ai is recognized for its flexibility in handling complex configuration rules, with users noting that it can accomplish tasks that other CPQ tools struggle with. PROS, while also capable, has received mixed feedback regarding its adaptability to unique customer requirements.
G2 reviewers highlight that Logik.ai's strong performance in areas like CRM integration and scalability makes it a preferred choice for mid-market companies. In contrast, PROS is more commonly favored by enterprise-level users, but its overall user satisfaction scores are lower, indicating potential areas for improvement.
Users report that Logik.ai's innovative approach is changing customer expectations in the CPQ space, with many feeling that it offers capabilities beyond what they previously thought possible. Meanwhile, PROS is recognized for its AI-centric solutions, but some users feel that it may not be as dynamic in addressing evolving market needs.
Official Response from PROS Smart Configure Price Quote
Hello Mark,
Our apologies for missing your comment here on G2. Businesses with similar requirements can leverage the same SOW to help accelerate...Read more
How will Pros continue to function with the loss off Flash at the end of 2020?
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Official Response from PROS
Thanks for asking! Our CPQ solution does not leverage Adobe Flash and so you will be good to go well past the end of this year for that solution! On the...Read more
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