Introducing G2.ai, the future of software buying.Try now
Compare Locobuzz and Sprinklr Insights 
Featured Products
At a Glance
Market Segments
Small-Business (40.5% of reviews)
Enterprise (48.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Seat/Per month (billed annually) Per Year
Locobuzz
Star Rating
(121)4.3 out of 5
Market Segments
Small-Business (40.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LocobuzzSprinklr Insights
Star Rating
(105)4.3 out of 5
Market Segments
Enterprise (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seat/Per month (billed annually) Per Year
Learn more about Sprinklr InsightsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Insights excels in its customization capabilities, allowing users to tailor dashboards and metrics extensively. This flexibility is highlighted by users who appreciate how the platform helps them monitor and analyze various online aspects efficiently.
- Users say that Locobuzz stands out for its real-time alerts and escalation handling, which are crucial for managing negative sentiments and high-impact issues. Reviewers commend the platform for its quick response times, making it a valuable tool for timely customer engagement.
- According to verified reviews, Sprinklr Insights offers a robust social listening and analytics experience, with users noting its ability to gather and analyze data across multiple channels simultaneously. This comprehensive approach is a significant advantage for teams looking to gain deep insights.
- Reviewers mention that Locobuzz provides a user-friendly experience, particularly in terms of ease of setup and administration. Users appreciate the intuitive interface and quick implementation, which allows them to start leveraging the tool without extensive training.
- G2 reviewers highlight that while Sprinklr Insights has a strong focus on enterprise-level features, it may not cater as effectively to small businesses compared to Locobuzz, which has a more balanced appeal across different market segments.
- Users report that both platforms have similar star ratings, but Locobuzz has a slight edge in quality of support, with users praising its responsiveness and the effectiveness of its service level agreements (SLAs) in addressing issues promptly.
Pricing
Entry-Level Pricing
Locobuzz
No pricing availableSprinklr Insights
Sprinklr Insights Enterprise
Contact Us
1 Seat/Per month (billed annually) Per Year
- Best data coverage across the web, social and digital channels
- Product and location Insights
- Visual and content insights
Free Trial
Locobuzz
Free Trial is available
Sprinklr Insights
Free Trial is available
Ratings
Meets Requirements
7.8
95
8.5
80
Ease of Use
8.3
98
7.7
79
Ease of Setup
8.3
61
7.0
43
Ease of Admin
7.9
47
7.5
38
Quality of Support
8.9
94
8.3
77
Has the product been a good partner in doing business?
8.5
47
8.1
39
Product Direction (% positive)
8.9
95
9.3
80
Features by Category
Ticket and Case Management
8.5
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
7.6
12
Not enough data
8.3
11
Not enough data
8.0
10
Not enough data
8.5
11
Not enough data
8.3
10
Not enough data
Generative AI
7.9
7
Not enough data
8.1
8
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.2
10
Not enough data
8.0
10
Not enough data
7.7
11
Not enough data
8.5
11
Not enough data
7.6
9
Not enough data
Platform
7.9
11
Not enough data
8.0
14
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.2
10
Not enough data
7.8
10
Not enough data
Social Analytics
7.4
7
7.7(won by 0.3)
56
7.4
7
7.7(won by 0.3)
55
7.4
7
8.6(won by 1.2)
58
6.9
7
7.1(won by 0.2)
43
7.4(won by 0.3)
7
7.1
43
7.6
7
8.0(won by 0.4)
51
8.1(won by 0.3)
7
7.8
54
Reports & Dashboards
7.9
7
8.2(won by 0.3)
59
7.9
7
8.2(won by 0.3)
57
7.9
7
8.5(won by 0.6)
52
7.9(won by 0.7)
7
7.2
39
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.7
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Management
7.8
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
6.9
6
Not enough data
7.8
6
Not enough data
9.2
6
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
7.7
8
6.7
20
7.7
8
6.6
20
7.7
8
8.7
21
Geographic Coverage
7.7
8
8.1
20
7.7
8
8.3
19
7.7
8
7.8
20
Reporting
7.9
8
8.1
23
7.9
8
7.7
22
7.7
8
8.1
23
7.7
8
8.8
22
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
7
6.2
15
7.6
7
6.1
15
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.1
44
8.8
49
7.6
42
7.5
40
8.2
46
8.5
45
8.0
45
8.4
44
8.0
42
8.4
43
7.9
41
7.7
44
Agentic AI - Social Media Listening Tools
8.3
8
Not enough data
7.9
7
Not enough data
8.3
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
Data Management & Analysis
7.7
45
7.9
48
8.0
45
8.7
50
7.8
42
7.7
45
7.8
40
8.3
41
Brand Signals
7.8
9
8.1
31
8.0
9
6.8
29
8.0
9
7.9
34
Brand Analytics
8.0
9
8.0
33
8.3
9
8.4
32
Generative AI
7.7
8
Not enough data
Self-Service Experience
8.3
11
Not enough data
7.9
11
Not enough data
7.7
11
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
Self-Service Platform
7.7
10
Not enough data
7.5
10
Not enough data
7.2
9
Not enough data
8.0
9
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.8
15
Not enough data
7.9
15
Not enough data
Process
8.0
21
Not enough data
8.3
22
Not enough data
7.3
20
Not enough data
Channels
7.8
20
Not enough data
8.0
21
Not enough data
7.7
19
Not enough data
7.5
19
Not enough data
7.9
18
Not enough data
Insight
7.7
15
Not enough data
7.8
17
Not enough data
7.8
16
Not enough data
7.7
17
Not enough data
Consumer Intelligence
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
Reporting
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Media Monitoring
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
In-House Management
9.3
5
Not enough data
9.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Locobuzz and Sprinklr Insights are categorized as Brand Intelligence, Media Monitoring, Social Media Analytics, and Social Media Listening Tools
Unique Categories
Locobuzz is categorized as Chatbots, Social Customer Service, Help Desk, Customer Self-Service, Social Media Management, and Online Reputation Management
Sprinklr Insights has no unique categories
Reviews
Reviewers' Company Size
Locobuzz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.9%
Financial Services
16.2%
Banking
6.3%
Consumer Services
5.4%
Insurance
4.5%
Other
48.6%
Marketing and Advertising
22.0%
Retail
6.0%
Information Technology and Services
6.0%
Market Research
5.0%
Financial Services
5.0%
Other
56.0%
Alternatives
Discussions
Locobuzz has no discussions with answers
Sprinklr Insights has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
