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Compare Lobbytrack and The Receptionist 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (52.3% of reviews)
Entry-Level Pricing
Free
$60.00 24 Employee Contacts Per Month
Lobbytrack
Star Rating
(24)4.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansThe Receptionist
Star Rating
(431)4.8 out of 5
Market Segments
Mid-Market (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
$60.00 24 Employee Contacts Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that The Receptionist excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Lobbytrack. Users appreciate its customizability and ease of use, with one reviewer noting the system's ability to notify employees when they have visitors, enhancing communication and efficiency.
- According to verified reviews, Lobbytrack is praised for its user-friendly interface and quick setup process. Users have highlighted how it transformed their visitor management from paper sign-in sheets to a streamlined digital solution, making it a game-changer for organizations.
- Reviewers mention that The Receptionist has a robust support system, reflected in its high quality of support ratings. Users have found the implementation process straightforward, which is crucial for businesses looking to minimize downtime during transitions.
- Users say that Lobbytrack's features, such as the guard app for security teams and the employee app for visitor scheduling, significantly enhance operational efficiency. Recent feedback indicates that these tools have become essential for managing volunteer sign-ins effectively.
- G2 reviewers highlight that while both products perform well in visitor check-in and logging, The Receptionist edges out with a slightly better rating in visitor notifications, making it a preferred choice for businesses that prioritize real-time communication with employees.
- According to recent user feedback, Lobbytrack's free entry-level pricing is a major draw for smaller organizations or charities, allowing them to access essential visitor management features without financial strain, while The Receptionist's pricing may be a consideration for budget-conscious buyers.
Pricing
Entry-Level Pricing
Lobbytrack
Starter
Free
Up to 100 visitors / month
- Capture photos
- Print badges
- Sign In app
The Receptionist
Basic (1-24 Employee Contacts)
$60.00
24 Employee Contacts Per Month
All features are available on all pricing plans. One month free if paid annually.
- Unlimited Visitor Check-Ins
- Unlimited SMS and Email Notifications
- Unlimited iPads per Office Location (physical address)
Free Trial
Lobbytrack
Free Trial is available
The Receptionist
Free Trial is available
Ratings
Meets Requirements
9.3
19
9.3
324
Ease of Use
9.2
19
9.5
326
Ease of Setup
9.4
18
9.3
311
Ease of Admin
9.4
17
9.5
306
Quality of Support
9.5
18
9.7
316
Has the product been a good partner in doing business?
9.5
17
9.6
305
Product Direction (% positive)
10.0
19
9.5
310
Features by Category
Platform Basics
9.5
14
9.6
183
9.0
12
8.7
125
Not enough data
9.1
36
Not enough data
8.8
32
Not enough data
7.3
30
Not enough data
7.2
28
Not enough data
8.3
32
Platform Data
9.2
13
9.1
153
9.0
12
9.2
160
9.6
14
9.3
160
9.3
14
9.5
171
Platform Interoperability
9.2
14
9.6
164
9.5
11
9.5
169
Platform Additional Functionality
9.2
12
8.8
128
Additional Functionality - Visitor Management
Not enough data
8.0
29
Not enough data
5.9
25
Not enough data
8.2
28
Not enough data
6.7
26
Agentic AI - Visitor Management
Not enough data
6.9
13
Categories
Categories
Shared Categories
Lobbytrack and The Receptionist are categorized as Visitor Management
Unique Categories
Lobbytrack has no unique categories
The Receptionist has no unique categories
Reviews
Reviewers' Company Size
Lobbytrack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
The Receptionist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.5%
Education Management
12.5%
Marketing and Advertising
8.3%
Food Production
8.3%
Airlines/Aviation
8.3%
Other
50.0%
Mental Health Care
8.3%
Hospital & Health Care
7.1%
Manufacturing
4.8%
Aviation & Aerospace
3.8%
Automotive
3.6%
Other
72.4%
Alternatives
Discussions
What is lobby software?
1 Comment
MM
Many businesses don't have a lobby manned by a person anymore to check in and out visitors. And the old paper-and-clipboard check in is often inaccurate and...Read more
Lobbytrack has no more discussions with answers
Is receptionist software allow to integrate with third party application?
4 Comments
BM
Yes, you'll use Zapier as the integration component....Read more
Is support included?
3 Comments
BM
Yes, support is included.
" Do you charge for support?
Written by Jessica Marshall
Updated over a week ago
We will never charge you for support! We...Read more
Are all features included in the pricing?
3 Comments
BM
"All plans include all features." https://thereceptionist.com/pricing/Read more
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