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Compare Lobbytrack and The Receptionist 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (52.3% of reviews)
Entry-Level Pricing
Free
$60.00 24 Employee Contacts Per Month
Lobbytrack
Star Rating
(24)4.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansThe Receptionist
Star Rating
(430)4.8 out of 5
Market Segments
Mid-Market (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
$60.00 24 Employee Contacts Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lobbytrack excels in its visitor check-in process, scoring 9.4, while The Receptionist offers a slightly higher score of 9.6, indicating a more seamless experience for visitors during check-in.
- Reviewers mention that both platforms provide strong automation features, each scoring 9.4, but The Receptionist stands out with its additional functionality in notifications, achieving a score of 9.6, which enhances real-time communication with visitors.
- G2 users highlight that Lobbytrack's visitor logs are rated at 9.6, showcasing its robust tracking capabilities, while The Receptionist follows closely with a score of 9.5, indicating both products are effective in maintaining detailed visitor records.
- Users on G2 report that The Receptionist has a slight edge in ease of use, scoring 9.5 compared to Lobbytrack's 9.2, suggesting that The Receptionist may be more intuitive for new users.
- Reviewers say that while both products offer good quality support, The Receptionist scores higher at 9.7, indicating a more responsive and helpful support team, which can be crucial for businesses needing quick assistance.
- Users report that Lobbytrack's integration capabilities score 9.0, while The Receptionist shines with a score of 9.3, suggesting that The Receptionist may offer more options for connecting with other software tools, enhancing overall functionality.
Pricing
Entry-Level Pricing
Lobbytrack
Starter
Free
Up to 100 visitors / month
- Capture photos
- Print badges
- Sign In app
The Receptionist
Basic (1-24 Employee Contacts)
$60.00
24 Employee Contacts Per Month
All features are available on all pricing plans. One month free if paid annually.
- Unlimited Visitor Check-Ins
- Unlimited SMS and Email Notifications
- Unlimited iPads per Office Location (physical address)
Free Trial
Lobbytrack
Free Trial is available
The Receptionist
Free Trial is available
Ratings
Meets Requirements
9.3
19
9.3
324
Ease of Use
9.2
19
9.5
326
Ease of Setup
9.4
18
9.3
311
Ease of Admin
9.4
17
9.5
306
Quality of Support
9.5
18
9.7
316
Has the product been a good partner in doing business?
9.5
17
9.6
305
Product Direction (% positive)
10.0
19
9.5
310
Features by Category
Platform Basics
9.5
14
9.6
183
9.0
12
8.7
125
Not enough data
9.1
36
Not enough data
8.8
32
Not enough data
7.3
30
Not enough data
7.2
28
Not enough data
8.3
32
Platform Data
9.2
13
9.1
153
9.0
12
9.2
160
9.6
14
9.3
160
9.3
14
9.5
171
Platform Interoperability
9.2
14
9.6
164
9.5
11
9.5
169
Platform Additional Functionality
9.2
12
8.8
128
Additional Functionality - Visitor Management
Not enough data
8.0
29
Not enough data
5.9
25
Not enough data
8.2
28
Not enough data
6.7
26
Agentic AI - Visitor Management
Not enough data
6.9
13
Categories
Categories
Shared Categories
Lobbytrack and The Receptionist are categorized as Visitor Management
Unique Categories
Lobbytrack has no unique categories
The Receptionist has no unique categories
Reviews
Reviewers' Company Size
Lobbytrack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
The Receptionist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.5%
Education Management
12.5%
Marketing and Advertising
8.3%
Food Production
8.3%
Airlines/Aviation
8.3%
Other
50.0%
Mental Health Care
8.3%
Hospital & Health Care
7.1%
Manufacturing
4.8%
Aviation & Aerospace
3.8%
Automotive
3.6%
Other
72.4%
Alternatives
Discussions
What is lobby software?
1 Comment
MM
Many businesses don't have a lobby manned by a person anymore to check in and out visitors. And the old paper-and-clipboard check in is often inaccurate and...Read more
Lobbytrack has no more discussions with answers
Is receptionist software allow to integrate with third party application?
4 Comments
BM
Yes, you'll use Zapier as the integration component....Read more
Is support included?
3 Comments
BM
Yes, support is included.
" Do you charge for support?
Written by Jessica Marshall
Updated over a week ago
We will never charge you for support! We...Read more
Are all features included in the pricing?
3 Comments
BM
"All plans include all features." https://thereceptionist.com/pricing/Read more
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