Lobbytrack Reviews & Product Details

Ease of Use & Support

I really like how easy LobbyTrack is to use. The platform is straightforward and the LobbyTrack team is quick to respond whenever we need help.

Customization

The customizable options are a big plus. We can strip out what we don’t need and set the program up to do exactly what we need—no extra clutter or wasted features. Review collected by and hosted on G2.com.

Our institution is satisfied with Lobbytrack. Review collected by and hosted on G2.com.

We absolutely love using the Lobbytrack sign-in app at our charity! It’s become an essential part of our daily operations, especially for managing volunteer sign-ins. We rely on it heavily, and it never lets us down.

One of the best things about Lobbytrack is how customisable it is. We’ve tailored the sign-in forms to suit our needs perfectly, and the ability to add photos and scan ID licenses is a huge plus. It makes everything more secure, efficient, and professional.

There’s so much we get out of this app – it’s user-friendly, reliable, and packed with useful features. We couldn’t imagine our day-to-day without it! Review collected by and hosted on G2.com.

We would love it if we had a higher limit of visitors - but for that we would have to sign up for a different plan. Review collected by and hosted on G2.com.

Our organization started using Lobbytrack a year ago after using paper sign-in sheets forever! The platform was a game-changer. Super user-friendly, efficient, and has significantly improved the way we track and manage visitors. Review collected by and hosted on G2.com.

Our organization is very unique - we have different types of visitors and different types of departments. Some of their built-in features and visitor questions were standard and we could not customize, but we found a work around and made it work for us and it has been going great so far. Review collected by and hosted on G2.com.

Lobbytrack is a breeze to set up and comes with exceptional customer support. The guard app enables the security team to effortlessly monitor visitors and employees on site, while the employee app streamlines visitor scheduling and check-in, reducing waiting times and congestion at our reception area. The portal is user-friendly, customizable, and offers excellent reporting capabilities. Review collected by and hosted on G2.com.

The app seamlessly transitions between visitor and employee modes when used on a single iPad, which may initially cause some confusion. However, this issue can be easily resolved by using two iPads, resulting in a much more efficient solution for your business. Review collected by and hosted on G2.com.

Our favorite thing about Lobbytrack is that it allows us to get better control over our visitor's logs. It also allows us to integrate our NDA into sign in. Review collected by and hosted on G2.com.

We actually have no cons about Lobbytrack. It is currently checking off all our boxes. Review collected by and hosted on G2.com.

It was easy to use and worked well with what we wanted Review collected by and hosted on G2.com.

It was difficult to pull reports on the system. Review collected by and hosted on G2.com.

We loved that all we needed was an iPad or tablet in order to utilize the software. It was super easy to set up and we could have everyone loaded and ready to go in under an hour! Review collected by and hosted on G2.com.

When I first started looking at the product, I was able to add email addresses to employees. However, when I went to update people for this school year that was no longer an option. We haven't deployed the employee app yet because the learning curve is a bit steep for organizing visitors, but I think once they get an initial training it will be super easy for them to set up conferences and visitations with parents. Review collected by and hosted on G2.com.

It checked "all the boxes" that our school security needed: knowing who is visiting whom, get a report of all visitors on site for the day, easy for guards to use, able to send out emergency alerts to all visitors, will get notified when the Host checks out the visitor to escort them out. My IT department likes Lobbytrack because it can integrate into our SSO and AD. Training teachers and staff was very easy due to LobbyTrack's intuitive interface and how its UI has the same mobile device look on computers. Review collected by and hosted on G2.com.

The only downside is there isn't a way I could find that would allow for department receptionists to manage only the visitors for their department (right now they see everyone visiting our campus). Review collected by and hosted on G2.com.

Lobbytrack has an attractive user interface and is easy for visitors to navigate to sign themselves in and out. Emails are sent to hosts to let them know guests have checked in. It allows you to create custom badges for your site. Review collected by and hosted on G2.com.

Setup is not as intuitive as it could have been, however a demo with Mr. Mitra helped quite a bit and we were able to get past the rough areas. Review collected by and hosted on G2.com.

I love that Lobbytrack integrates with our access control system for real time provisioning and deprovisioning of access cards. You can literally activate access cards for guests on arrival within seconds. Then, upon sign-out and/or after a designated period of time elapses, the access card can be shut off automatically. This really helps us from a security standpoint. Enabling the integration with our access control system was seamless easy. Review collected by and hosted on G2.com.

There are a few elements that could benefit from a mild user-interface refresh on the admin side of things. It would help to have more control over security role granularity for access management of privileged users. Review collected by and hosted on G2.com.