Compare Lightspeed eCom and Salesforce B2C Commerce 
At a Glance
Market Segments
Small-Business (87.0% of reviews)
Mid-Market (40.2% of reviews)
Entry-Level Pricing
$169.00 0 NA MONTH
Contact Us Per Year
Lightspeed eCom
Star Rating
(23)3.5 out of 5
Market Segments
Small-Business (87.0% of reviews)
Pros & Cons
Entry-Level Pricing
$169.00 0 NA MONTH
Browse all 5 pricing plansSalesforce B2C Commerce
Star Rating
(571)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Lightspeed eCom. Users appreciate its user-friendly interface and efficient navigation, making it a preferred choice for managing online stores.
- According to verified reviews, Salesforce Commerce for B2C offers a robust set of features that cater to enterprise-level e-commerce needs, including seamless integration with the broader Salesforce ecosystem. Users highlight the personalization tools and smooth checkout process as standout features that enhance the shopping experience.
- Users say that Lightspeed eCom provides a no-coding environment that is particularly beneficial for non-technical users. This feature allows digital entrepreneurs and e-commerce sellers to develop complex functionalities without needing extensive technical knowledge, making it a cost-effective solution for small businesses.
- Reviewers mention that while Lightspeed eCom has a strong focus on small businesses, it faces challenges in scalability compared to Salesforce Commerce for B2C. Users have noted that as their business grows, they may require more advanced features that Lightspeed struggles to provide.
- G2 reviewers highlight the quality of support offered by Salesforce Commerce for B2C, which is rated higher than that of Lightspeed eCom. Users have expressed satisfaction with the responsive customer service, which is crucial for resolving issues quickly and efficiently.
- According to recent feedback, while Lightspeed eCom has received praise for its reporting capabilities and good customer support, it still trails behind Salesforce Commerce for B2C in terms of overall feature richness and user satisfaction, as reflected in the total number of reviews and ratings.
Pricing
Entry-Level Pricing
Lightspeed eCom
Advanced
$169.00
0 NA MONTH
USD with Payments (annually)
or $189 with Payments (monthly)
- NA
Salesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Lightspeed eCom
No trial information availableSalesforce B2C Commerce
No trial information availableRatings
Meets Requirements
7.4
20
8.6
342
Ease of Use
8.1
20
8.2
442
Ease of Setup
8.5
8
7.9
269
Ease of Admin
Not enough data
8.1
133
Quality of Support
7.6
20
8.3
323
Has the product been a good partner in doing business?
Not enough data
8.6
131
Product Direction (% positive)
5.9
20
8.6
327
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Headless Commerce
Not enough data
8.1
98
Not enough data
8.4
102
Not enough data
8.4
99
5.7
7
8.4
103
6.1
6
8.4
101
Generative AI
Not enough data
8.0
83
Not enough data
7.9
87
Agentic AI - E-Commerce Platforms
Not enough data
8.6
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Merchandising/Marketing
7.4
16
|
Verified
8.2
217
7.4
15
|
Verified
8.2
163
Feature Not Available
8.2
232
6.8
16
|
Verified
8.0
223
7.5
14
|
Verified
7.7
210
7.8
13
|
Verified
8.0
209
6.7
14
|
Verified
8.1
206
Product Catalog
7.6
15
|
Verified
8.3
217
7.9
15
|
Verified
8.2
217
7.4
16
|
Verified
8.2
225
7.0
11
|
Verified
8.2
197
Order Process
7.0
18
|
Verified
8.3
218
7.3
15
|
Verified
8.1
214
7.2
16
|
Verified
8.3
211
7.5
17
|
Verified
8.3
216
7.7
15
|
Verified
8.2
218
7.4
18
|
Verified
7.9
204
8.4
18
|
Verified
8.2
206
7.6
13
|
Verified
8.1
189
Multi-Channel Support
7.9
16
|
Verified
8.3
202
7.6
15
|
Verified
8.2
205
6.8
12
|
Verified
8.3
189
6.7
14
|
Verified
8.2
209
7.2
9
|
Verified
8.0
194
7.5
10
|
Verified
8.1
135
6.5
8
|
Verified
8.2
183
Platform
7.7
13
|
Verified
8.2
199
6.3
15
|
Verified
8.2
216
6.8
15
|
Verified
8.3
204
7.3
15
|
Verified
8.4
217
6.9
14
|
Verified
8.2
221
8.2
16
|
Verified
8.6
210
6.7
9
|
Verified
8.6
198
7.9
14
|
Verified
8.5
202
7.3
11
|
Verified
8.3
188
7.2
13
|
Verified
8.5
184
7.3
16
|
Verified
8.4
195
8.0
16
|
Verified
8.5
218
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
Lightspeed eCom and Salesforce B2C Commerce are categorized as E-Commerce Platforms
Unique Categories
Lightspeed eCom has no unique categories
Salesforce B2C Commerce is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Lightspeed eCom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
43.5%
Sports
4.3%
Sporting Goods
4.3%
Marketing and Advertising
4.3%
Luxury Goods & Jewelry
4.3%
Other
39.1%
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Accounting
4.4%
Other
58.6%
Alternatives
Discussions
Lightspeed eCom has no discussions with answers
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
