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Compare Konnect Insights and Locobuzz 
Featured Products
At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Small-Business (40.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Konnect Insights
Star Rating
(18)4.4 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Konnect InsightsLocobuzz
Star Rating
(121)4.3 out of 5
Market Segments
Small-Business (40.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LocobuzzSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Locobuzz excels in real-time alerts for negative sentiments, which users find invaluable for managing social media escalations effectively. This feature allows teams to respond promptly to high-impact issues, enhancing customer engagement.
- Users say that Konnect Insights offers detailed dashboards and robust sentiment analysis, which help in making informed, data-driven decisions. Reviewers appreciate the platform's ability to provide real-time updates, ensuring timely responses to brand mentions.
- According to verified reviews, Locobuzz stands out for its quality of support, with users highlighting quick responses to issues and a strong commitment to customer service. This level of support contributes to a smoother user experience overall.
- Reviewers mention that Konnect Insights is particularly user-friendly, with many customization options available. This ease of use allows teams to tailor the platform to their specific needs, making it a daily go-to for many users.
- G2 reviewers note that while both platforms provide solid brand monitoring capabilities, Locobuzz's features for social reporting and keyword tracking are particularly well-received, helping users keep a close eye on their online presence.
- Users highlight that while Locobuzz has a slightly lower overall rating compared to Konnect Insights, its recent user feedback indicates a strong performance in speed of execution, allowing teams to address customer queries quickly and efficiently.
Pricing
Entry-Level Pricing
Konnect Insights
No pricing availableLocobuzz
No pricing availableFree Trial
Konnect Insights
Free Trial is available
Locobuzz
Free Trial is available
Ratings
Meets Requirements
8.2
14
7.8
95
Ease of Use
8.3
14
8.3
98
Ease of Setup
8.6
12
8.3
61
Ease of Admin
8.5
11
7.9
47
Quality of Support
8.0
14
8.9
94
Has the product been a good partner in doing business?
8.5
11
8.5
47
Product Direction (% positive)
9.2
14
8.9
95
Features by Category
Ticket and Case Management
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
7.6
12
Not enough data
8.3
11
Not enough data
8.0
10
Not enough data
8.5
11
Not enough data
8.3
10
Generative AI
Not enough data
7.9
7
Not enough data
8.1
8
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
7.7
11
Not enough data
8.5
11
Not enough data
7.6
9
Platform
Not enough data
7.9
11
Not enough data
8.0
14
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.2
10
Not enough data
7.8
10
Social Analytics
Not enough data
7.4(won by default)
7
Not enough data
7.4(won by default)
7
Not enough data
7.4(won by default)
7
Not enough data
6.9(won by default)
7
Not enough data
7.4(won by default)
7
Not enough data
7.6(won by default)
7
Not enough data
8.1(won by default)
7
Reports & Dashboards
Not enough data
7.9(won by default)
7
Not enough data
7.9(won by default)
7
Not enough data
7.9(won by default)
7
Not enough data
7.9(won by default)
7
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Management
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
6.9
6
Not enough data
7.8
6
Not enough data
9.2
6
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Geographic Coverage
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Reporting
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
7
Not enough data
7.6
7
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.5
14
8.1
44
8.0
11
7.6
42
8.2
12
8.2
46
7.2
12
8.0
45
8.0
11
8.0
42
7.6
12
7.9
41
Agentic AI - Social Media Listening Tools
Not enough data
8.3
8
Not enough data
7.9
7
Not enough data
8.3
8
Not enough data
7.7
8
Not enough data
7.9
8
Data Management & Analysis
7.4
13
7.7
45
8.3
13
8.0
45
7.6
12
7.8
42
7.3
10
7.8
40
Brand Signals
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
8.0
9
Brand Analytics
Not enough data
8.0
9
Not enough data
8.3
9
Generative AI
Not enough data
7.7
8
Self-Service Experience
Not enough data
8.3
11
Not enough data
7.9
11
Not enough data
7.7
11
Not enough data
7.4
9
Not enough data
7.4
9
Self-Service Platform
Not enough data
7.7
10
Not enough data
7.5
10
Not enough data
7.2
9
Not enough data
8.0
9
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.8
15
Not enough data
7.9
15
Process
Not enough data
8.0
21
Not enough data
8.3
22
Not enough data
7.3
20
Channels
Not enough data
7.8
20
Not enough data
8.0
21
Not enough data
7.7
19
Not enough data
7.5
19
Not enough data
7.9
18
Insight
Not enough data
7.7
15
Not enough data
7.8
17
Not enough data
7.8
16
Not enough data
7.7
17
Consumer Intelligence
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Reporting
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Media Monitoring
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
In-House Management
Not enough data
9.3
5
Not enough data
9.3
5
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Konnect Insights and Locobuzz are categorized as Social Media Listening Tools
Unique Categories
Konnect Insights has no unique categories
Locobuzz is categorized as Brand Intelligence, Chatbots, Social Customer Service, Media Monitoring, Social Media Analytics, Help Desk, Customer Self-Service, Social Media Management, and Online Reputation Management
Reviews
Reviewers' Company Size
Konnect Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Locobuzz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
16.7%
Online Media
11.1%
Marketing and Advertising
11.1%
Information Technology and Services
11.1%
Automotive
11.1%
Other
38.9%
Marketing and Advertising
18.9%
Financial Services
16.2%
Banking
6.3%
Consumer Services
5.4%
Insurance
4.5%
Other
48.6%
Alternatives
Discussions
Konnect Insights has no discussions with answers
Locobuzz has no discussions with answers
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