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Compare Konnect Insights and Locobuzz 
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At a Glance
Market Segments
Mid-Market (47.4% of reviews)
Small-Business (40.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Konnect Insights
Star Rating
(19)4.4 out of 5
Market Segments
Mid-Market (47.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Konnect InsightsLocobuzz
Star Rating
(121)4.3 out of 5
Market Segments
Small-Business (40.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LocobuzzSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Locobuzz excels in "Quality of Support" with a score of 8.8, while Konnect Insights falls behind at 7.8. Reviewers mention that the responsiveness and helpfulness of the support team make a significant difference in their experience.
- Reviewers mention that both products have similar "Ease of Use" ratings at 8.1, but users on G2 highlight that Locobuzz's interface is more intuitive, making it easier for new users to navigate and utilize its features effectively.
- G2 users report that Locobuzz's "Ticket Creation User Experience" is rated at 8.5, which is on par with its "Ticket Response User Experience." In contrast, Konnect Insights does not provide as seamless a ticketing experience, leading to some frustration among users.
- Users say that Konnect Insights shines in "Ease of Setup" with a score of 8.5 compared to Locobuzz's 7.8. Reviewers mention that the straightforward onboarding process of Konnect Insights allows teams to get started quickly without extensive training.
- Reviewers mention that Locobuzz's "Product Direction" score of 8.5 indicates a strong commitment to continuous improvement, while Konnect Insights scores higher at 9.1, suggesting that users feel more confident in its future development and feature enhancements.
- Users on G2 report that while both platforms offer "Social Analytics," Locobuzz's capabilities in "Sentiment Analysis" (8.1) are rated higher than Konnect Insights (7.8), indicating that users find Locobuzz's insights more actionable and relevant for their marketing strategies.
Pricing
Entry-Level Pricing
Konnect Insights
No pricing availableLocobuzz
No pricing availableFree Trial
Konnect Insights
Free Trial is available
Locobuzz
Free Trial is available
Ratings
Meets Requirements
8.3
15
7.8
94
Ease of Use
8.2
15
8.3
97
Ease of Setup
8.6
13
8.3
60
Ease of Admin
8.5
11
7.9
47
Quality of Support
8.0
15
8.9
93
Has the product been a good partner in doing business?
8.5
11
8.5
47
Product Direction (% positive)
9.2
15
8.9
94
Features by Category
Ticket and Case Management
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
7.6
12
Not enough data
8.3
11
Not enough data
8.0
10
Not enough data
8.5
11
Not enough data
8.3
10
Generative AI
Not enough data
7.9
7
Not enough data
8.1
8
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
7.7
11
Not enough data
8.5
11
Not enough data
7.6
9
Platform
Not enough data
7.9
11
Not enough data
8.0
14
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.2
10
Not enough data
7.8
10
Social Analytics
Not enough data
7.4(won by default)
7
Not enough data
7.4(won by default)
7
Not enough data
7.4(won by default)
7
Not enough data
6.9(won by default)
7
Not enough data
7.4(won by default)
7
Not enough data
7.6(won by default)
7
Not enough data
8.1(won by default)
7
Reports & Dashboards
Not enough data
7.9(won by default)
7
Not enough data
7.9(won by default)
7
Not enough data
7.9(won by default)
7
Not enough data
7.9(won by default)
7
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Management
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
9.0
5
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Geographic Coverage
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Reporting
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
7
Not enough data
7.6
7
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.5
14
8.1
43
8.0
11
7.6
41
8.2
12
8.2
45
7.2
12
8.0
44
8.0
11
7.9
41
7.6
12
7.9
40
Agentic AI - Social Media Listening Tools
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
7.9
7
Data Management & Analysis
7.4
13
7.7
44
8.3
13
8.0
44
7.6
12
7.8
41
7.3
10
7.8
39
Brand Signals
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
8.0
9
Brand Analytics
Not enough data
8.0
9
Not enough data
8.3
9
Generative AI
Not enough data
7.7
8
Self-Service Experience
Not enough data
8.3
11
Not enough data
7.9
11
Not enough data
7.7
11
Not enough data
7.4
9
Not enough data
7.4
9
Self-Service Platform
Not enough data
7.7
10
Not enough data
7.5
10
Not enough data
7.2
9
Not enough data
8.0
9
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
14
Not enough data
7.9
14
Process
Not enough data
7.9
20
Not enough data
8.2
21
Not enough data
7.2
19
Channels
Not enough data
7.6
19
Not enough data
7.9
20
Not enough data
7.6
18
Not enough data
7.4
18
Not enough data
7.9
17
Insight
Not enough data
7.7
14
Not enough data
7.9
16
Not enough data
7.9
15
Not enough data
7.7
16
Consumer Intelligence
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Reporting
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Media Monitoring
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
In-House Management
Not enough data
9.3
5
Not enough data
9.3
5
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Konnect Insights and Locobuzz are categorized as Social Media Listening Tools
Unique Categories
Konnect Insights has no unique categories
Locobuzz is categorized as Brand Intelligence, Chatbots, Social Customer Service, Media Monitoring, Social Media Analytics, Help Desk, Customer Self-Service, Social Media Management, and Online Reputation Management
Reviews
Reviewers' Company Size
Konnect Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Locobuzz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.8%
Airlines/Aviation
15.8%
Online Media
10.5%
Marketing and Advertising
10.5%
Information Technology and Services
10.5%
Other
36.8%
Marketing and Advertising
19.1%
Financial Services
15.5%
Banking
6.4%
Consumer Services
5.5%
Insurance
4.5%
Other
49.1%
Alternatives
Discussions
Konnect Insights has no discussions with answers
Locobuzz has no discussions with answers
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