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Konnect Insights

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19 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
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Konnect Insights Reviews

Review Filters
Profile Name
Star Rating
11
7
1
0
0
Fortunato  F.
FF
Fortunato F.
12/11/2025
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Simple and Versatile Integration for Business Environments

This platform offers easy integration with both Genesys Cloud and CRM systems like Salesforce, which facilitates its use in different business environments.
Raghav A.
RA
Raghav A.
07/24/2025
Validated Reviewer
Review source: Organic Review from User Profile

Konnect Insights Review

Provides detailed dashboards, sentiment analysis, and competitor tracking that help in making data-driven decisions. The platform provides real-time alerts and updates, enabling timely responses and engagement. I use it daily and it is very easy to use once get used to the tool.
Sumit K.
SK
Sumit K.
ORM Executive at Step1 Advertising Pvt. Ltd.
04/25/2024
Validated Reviewer
Review source: G2 invite

Konnect Insights - A tool for customer interaction

We can maintain our brand image by responding to mentions, negative mentions, feedbacks and other comments as well.

About

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HQ Location:
Mumbai, IN

Social

@konnectinsights

What is Konnect Insights?

Konnect Insights is a comprehensive customer experience management platform designed to help businesses enhance their customer engagement and brand reputation. It offers a suite of tools for social listening, online reputation management, social media analytics, and customer service. The platform consolidates data from various digital channels, enabling companies to monitor and analyze customer interactions and feedback effectively. With actionable insights, Konnect Insights supports businesses in making informed decisions to improve customer experiences and drive growth.

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