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# Kickserv vs Salesforce Field Service and Operations Comparison - What are their main differences?

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KickservSalesforce Field Service...[+ Add Product](#)

Pricing

**Kickserv**
Free Trial

**Starting at $60.00** Per Month · START

**Salesforce Field Service and Operations**
 **$165.00** 1 User Per Month · Dispatcher

**Pricing Insights**
from reviews

Time to Implement

**Kickserv**
1 monthFaster

Based on 85 responses

**Salesforce Field Service and Operations**
6 months

Based on 81 responses

Return on Investment

**Kickserv**
8 months6 months sooner

Based on 72 responses

**Salesforce Field Service and Operations**
14 months

Based on 79 responses

Perceived Cost

**Kickserv**
$$$$$

**Salesforce Field Service and Operations**
$$$$$

Average Discount

**Kickserv**
7%

**Salesforce Field Service and Operations**
13%6% more

 ![Kickserv](https://images.g2crowd.com/uploads/product/hd_favicon/01383434f82fab773f7d04d1de89b69d/kickserv.svg "Kickserv")

 ![Salesforce Field Service and Operations](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Salesforce Field Service and Operations")

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**Pros & Cons**
from reviews

**Kickserv**
[
Ease of Use (8)
](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902922&qs=pros-and-cons#reviews)[
Scheduling Management (5)
](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902614&qs=pros-and-cons#reviews)[
Mobile Limitations (3)
](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1904687&qs=pros-and-cons#reviews)[
Scheduling Issues (3)
](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902531&qs=pros-and-cons#reviews)

**Salesforce Field Service and Operations**
[
Ease of Use (63)
](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews?filters%5Bsentiment_snippet%5D=1886146&qs=pros-and-cons#reviews)[
Scheduling Management (58)
](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews?filters%5Bsentiment_snippet%5D=1886116&qs=pros-and-cons#reviews)[
Improvement Needed (74)
](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews?filters%5Bsentiment_snippet%5D=1886786&qs=pros-and-cons#reviews)[
Learning Curve (61)
](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews?filters%5Bsentiment_snippet%5D=1886215&qs=pros-and-cons#reviews)

Integrations

**Kickserv**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f9db7177967d3f9496b09eaee1d2989d/quickbooks-online-advanced.png "Product Avatar Image")

QuickBooks Online Advanced

](https://www.g2.com/products/quickbooks-online-advanced/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_31592fce7608d0195caded679c179bfa/stripe-connect.jpeg "Product Avatar Image")

Stripe Connect

](https://www.g2.com/products/stripe-connect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1705b85e1cfa571866791ea4a064a3ab/stripe-stripe-payments%282%29.jpg "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)[
View all
](https://www.g2.com/products/kickserv/integrations)

**Salesforce Field Service and Operations**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-connect.jpg "Product Avatar Image")

Connect

](https://www.g2.com/products/amazon-connect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-s3-glacier.jpg "Product Avatar Image")

Amazon S3 Glacier

](https://www.g2.com/products/amazon-s3-glacier/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_91541061d7a6ccf564a2dde149187831/mulesoft-anypoint-platform.png "Product Avatar Image")

MuleSoft Anypoint Platform

](https://www.g2.com/products/mulesoft-anypoint-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_252cd1d6c5a3504644665074d104abd4/salesforce-crm-dashboards.png "Product Avatar Image")

Salesforce CRM Dashboards

](https://www.g2.com/products/salesforce-crm-dashboards/reviews)[
View all
](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/integrations)

Screenshots

**Kickserv**
 ![Kickserv screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/41052/New-Dashboard.png)

**Salesforce Field Service and Operations**
 ![Salesforce Field Service and Operations screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/142283/fsl-overview-family-group-_1_.png)

**Ratings**
from reviews

Meets Requirements

**Kickserv**

8.5

8.5171

**Salesforce Field Service and Operations**

8.6

8.6375

Ease of Use

**Kickserv**

8.9

8.9172

**Salesforce Field Service and Operations**

8.3

8.3941

Ease of Setup

**Kickserv**

8.9

8.9109

**Salesforce Field Service and Operations**

7.7

7.7804

Ease of Admin

**Kickserv**

9.1

9.1101

**Salesforce Field Service and Operations**

8.3

8.3189

Quality of Support

**Kickserv**

9.2

9.2167

**Salesforce Field Service and Operations**

8.6

8.6365

Has the product been a good partner in doing business?

**Kickserv**

9.1

9.199

**Salesforce Field Service and Operations**

8.7

8.7181

Product Direction (% positive)

**Kickserv**

8.9

8.9169

**Salesforce Field Service and Operations**

8.9

8.9365

**Features**
ratings from reviews

Field Service Management[Hide 118 FeaturesShow 118 Features](javascript:void(0);)

8.7

120

8.8

546

Generative AI

AI Text Summarization

Feature Not Available

8.0(won by default)

155

AI Image-to-Text

Feature Not Available

7.5(won by default)

150

Generative AI

Not enough data

10.0(won by default)

7

Before the Job

Calendar

9.0(won by 0.4)

108

8.6

303

Dispatch

9.1(won by 0.4)

96

8.7

316

Booking

8.6(won by 0.1)

101

8.5

274

Roles

9.2(won by 0.6)

105

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

280

On the Job

Employee Communication

8.7(won by 0.2)

94

8.5

284

Client Notifications

8.6(won by 0.1)

93

8.5

274

Field Sales

8.5(won by 0.1)

74

8.4

226

Location

8.7(won by default)

73

Feature Not Available

Behavior Monitoring

8.0(won by default)

82

Feature Not Available

Customizable Fields

Not enough data

6.5(won by default)

39

Alerts/Notifications

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Payment Collection in the Field

Not enough data

Not enough data

After the Job

Reports

8.5

98

8.7(won by 0.2)

288

Billing & Invoicing

9.1(won by 0.9)

100

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

225

Analytics

Feature Not Available

8.6(won by default)

281

CRM Integrations

Feature Not Available

8.8(won by default)

252

Third-Party Integrations

Not enough data

6.3(won by default)

15

Accounting Integration

Not enough data

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Agentic AI - Field Service Management

Autonomous Task Execution

Not enough data

8.2(won by default)

83

Natural Language Interaction

Not enough data

7.9(won by default)

67

Proactive Assistance

Not enough data

8.4(won by default)

74

Additional Functionality

Work Order Management

Not enough data

9.7(won by default)

19

Maintenance Scheduling

Not enough data

9.0(won by default)

5

Mobile Access

Not enough data

8.2(won by default)

36

Dispatch Management

Not enough data

9.7(won by default)

30

Task Scheduling

Not enough data

9.0(won by default)

46

Calendar Management

Not enough data

8.3(won by default)

15

Asset Tracking

Not enough data

9.2(won by default)

6

Technician Management

Not enough data

10.0(won by default)

5

Status Tracking

Not enough data

10.0(won by default)

12

Real-Time Data

Not enough data

9.4(won by default)

16

Workflow Management

Not enough data

7.2(won by default)

9

Routing

Not enough data

10.0(won by default)

10

Resource Allocation

Not enough data

10.0(won by default)

9

Scheduling

Not enough data

9.3(won by default)

56

Workforce Management

Not enough data

10.0(won by default)

6

Activity Tracking

Not enough data

10.0(won by default)

5

Data Capture and Transfer

Not enough data

8.2(won by default)

11

Route Optimization

Not enough data

10.0(won by default)

10

Offline Access

Not enough data

8.3(won by default)

6

Real-Time Updates

Not enough data

9.2(won by default)

13

Job Tracking

Not enough data

10.0(won by default)

7

Automated Scheduling

Not enough data

8.9(won by default)

19

Workflow Automation

Not enough data

9.2(won by default)

13

Checklists

Not enough data

Not enough data

Parts Management

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Residential Properties

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Preventive Maintenance

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Commercial Properties

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Facility Scheduling

Not enough data

Not enough data

Inspection Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Predictive Maintenance

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

File Storage

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Online Time Clock

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Productivity Analysis

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Price and Cost Calculations

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Equipment Tracking

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Driver ETA

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Work Order Creation

Not enough data

Not enough data

Equipment Maintenance

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Contractor Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Repair Shop[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

9.4

21

Not enough data

Customer Management

Self-Service Portals

9.2(won by default)

17

Not enough data

Customer Profiles

9.6(won by default)

18

Not enough data

Communication Tools

9.5(won by default)

18

Not enough data

Service Management

Estimates and Invoicing

9.3(won by default)

18

Not enough data

Field Scheduling

9.5(won by default)

21

Not enough data

Ticketing

9.5(won by default)

18

Not enough data

File Attachment

9.4(won by default)

19

Not enough data

Customization and Macros

Feature Not Available

Not enough data

GSX Integration

Feature Not Available

Not enough data

Business Management

Multi-site Management

9.3(won by default)

17

Not enough data

Point of Sale

9.2(won by default)

17

Not enough data

KPI Tracking and Reporting

9.5(won by default)

16

Not enough data

Contract Management

9.3(won by default)

15

Not enough data

Stock and Inventory

Feature Not Available

Not enough data

Intake Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Barcode/Label Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Repair Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Warranty Tracking

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Additional Functionality

Backup and Recovery

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Estimating

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Repair Tickets

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

File Recovery

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Cleaning Services[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Employee Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Online Booking

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Equipment Tracking

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

For Carpet Cleaners

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

For Field Service

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Service History

Not enough data

Not enough data

API

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Job Scheduling

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Job Tracking

Not enough data

Not enough data

Forestry[Hide 46 FeaturesShow 46 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Billing & Invoicing

Not enough data

Not enough data

Weight Calculations

Not enough data

Not enough data

Customer Portal

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Job Costing

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Subcontractor Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Production Tracking

Not enough data

Not enough data

Harvest Management

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

For Forest Industry

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Site Design

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Barcoding/RFID

Not enough data

Not enough data

Geographic Maps

Not enough data

Not enough data

API

Not enough data

Not enough data

Job Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Cost Accounting

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

Pest Control[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Customizable Templates

Customizable Templates

Not enough data

Not enough data

Scheduling

Scheduling

Not enough data

Not enough data

Calendar Management

Calendar Management

Not enough data

Not enough data

Reporting & Statistics

Reporting & Statistics

Not enough data

Not enough data

Electronic Signature

Electronic Signature

Not enough data

Not enough data

Mobile Access

Mobile Access

Not enough data

Not enough data

Electronic Payments

Electronic Payments

Not enough data

Not enough data

Pesticide Usage Tracking

Pesticide Usage Tracking

Not enough data

Not enough data

For Pest Control Companies

For Pest Control Companies

Not enough data

Not enough data

Third-Party Integrations

Third-Party Integrations

Not enough data

Not enough data

AI Copilot

AI Copilot

Not enough data

Not enough data

Work Order Management

Work Order Management

Not enough data

Not enough data

Routing

Routing

Not enough data

Not enough data

GPS

GPS

Not enough data

Not enough data

Property Layouts

Property Layouts

Not enough data

Not enough data

Email Management

Email Management

Not enough data

Not enough data

Job Tracking

Job Tracking

Not enough data

Not enough data

Real-Time Reporting

Real-Time Reporting

Not enough data

Not enough data

Pest Activity Tracking

Pest Activity Tracking

Not enough data

Not enough data

Client Portal

Client Portal

Not enough data

Not enough data

Reminders

Reminders

Not enough data

Not enough data

Inventory Management

Inventory Management

Not enough data

Not enough data

Generative AI

Generative AI

Not enough data

Not enough data

Dispatch Management

Dispatch Management

Not enough data

Not enough data

Activity Dashboard

Activity Dashboard

Not enough data

Not enough data

Customer History

Customer History

Not enough data

Not enough data

Employee Management

Employee Management

Not enough data

Not enough data

Mobile Signature Capture

Mobile Signature Capture

Not enough data

Not enough data

Quotes/Estimates

Quotes/Estimates

Not enough data

Not enough data

SMS Messaging

SMS Messaging

Not enough data

Not enough data

Alerts/Notifications

Alerts/Notifications

Not enough data

Not enough data

API

API

Not enough data

Not enough data

Fleet Management

Fleet Management

Not enough data

Not enough data

Billing & Invoicing

Billing & Invoicing

Not enough data

Not enough data

Customer Database

Customer Database

Not enough data

Not enough data

Workflow Management

Workflow Management

Not enough data

Not enough data

Multi-Location

Multi-Location

Not enough data

Not enough data

CRM

CRM

Not enough data

Not enough data

Job Scheduling

Job Scheduling

Not enough data

Not enough data

Activity Tracking

Activity Tracking

Not enough data

Not enough data

Job Management

Job Management

Not enough data

Not enough data

Accounting Integration

Accounting Integration

Not enough data

Not enough data

Technician Management

Technician Management

Not enough data

Not enough data

Drag & Drop

Drag & Drop

Not enough data

Not enough data

Customizable Reports

Customizable Reports

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Kickserv](https://images.g2crowd.com/uploads/product/hd_favicon/01383434f82fab773f7d04d1de89b69d/kickserv.svg "Kickserv")](https://www.g2.com/products/kickserv/reviews)

Kickserv

Small-Business(50 or fewer emp.)

83.0%

Mid-Market(51-1000 emp.)

14.8%

Enterprise(\> 1000 emp.)

2.3%

[![Salesforce Field Service and Operations](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Salesforce Field Service and Operations")](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews)

Salesforce Field Service and Operations

Small-Business(50 or fewer emp.)

22.2%

Mid-Market(51-1000 emp.)

42.0%

Enterprise(\> 1000 emp.)

35.8%

Small-Business

(50 or fewer emp.)

83.0%

22.2%

Mid-Market

(51-1000 emp.)

14.8%

42.0%

Enterprise

(\> 1000 emp.)

2.3%

35.8%

Reviewers' Industry

[![Kickserv](https://images.g2crowd.com/uploads/product/hd_favicon/01383434f82fab773f7d04d1de89b69d/kickserv.svg "Kickserv")](https://www.g2.com/products/kickserv/reviews)
Kickserv

Construction

29.4%

Consumer Services

11.3%

Facilities Services

6.2%

Computer Software

5.1%

Information Technology and Services

3.4%

Other

44.6%

[![Salesforce Field Service and Operations](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Salesforce Field Service and Operations")](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews)
Salesforce Field Service and Operations

Information Technology and Services

9.7%

Manufacturing

8.2%

Consulting

5.0%

Computer Software

4.6%

Hospital & Health Care

4.5%

Other

68.0%

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