# JourneyTrack.io vs UXPressia Comparison

| | JourneyTrack.io | UXPressia | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 21 | 37 | 
| **Largest Market Segment** | Enterprise (57.1% of reviews) | Small-Business (56.8% of reviews) | 
| **Entry Level Price** | Starting at $29,000.00 Per Year | Free | 

---
## Top Pros & Cons

### JourneyTrack.io

Pros:
- Customer Support (3 reviews)
- Team Collaboration (3 reviews)

Cons:
- Journey Mapping (2 reviews)
- System Delays (2 reviews)

### UXPressia

Pros:
- Ease of Use (3 reviews)
- Ease of Learning (1 reviews)

Cons:
- Difficult Navigation (1 reviews)
- Difficulty (1 reviews)

---
## Ratings Comparison
| Rating | JourneyTrack.io | UXPressia | 
|---|---|---|
  | **Meets Requirements** | 8.8 (20 reviews) | 8.3 (31 reviews) | 
  | **Ease of Use** | 9.3 (21 reviews) | 9.0 (31 reviews) | 
  | **Ease of Setup** | 9.5 (16 reviews) | 9.6 (16 reviews) | 
  | **Ease of Admin** | 9.4 (12 reviews) | 8.5 (10 reviews) | 
  | **Quality of Support** | 10.0 (19 reviews) | 9.1 (27 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.9 (12 reviews) | 9.2 (8 reviews) | 
  | **Product Direction (% positive)** | 9.4 (19 reviews) | 9.6 (30 reviews) | 

---
## Pricing

### JourneyTrack.io

#### Entry-Level Pricing

Plan: Basic Plus

Price: Starting at $29,000.00 Per Year

Description: Includes 50 journeys
For small and medium companies.

Key Features:
- Unlimited editors
- Includes 50 journeys and workshops 
- Up to 30 personas

[Browse all 4 editions](https://www.g2.com/products/journeytrack-io/pricing)

#### Free Trial

No

### UXPressia

#### Entry-Level Pricing

Plan: FOREVER FREE

Price: Free

Description: A simple way to get started for teams new to UXPressia. No time limitations. 

Key Features:
- up to 15 tags
- 3 customer journey maps, 3 personas, and 3 impact maps
- Pie and bar charts

[Browse all 4 editions](https://www.g2.com/products/uxpressia/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **JourneyTrack.io** | N/A | N/A |
| **UXPressia** | N/A | N/A |

#### Communication

| Feature | JourneyTrack.io | UXPressia | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | JourneyTrack.io | UXPressia | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | JourneyTrack.io | UXPressia | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | JourneyTrack.io | UXPressia | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **JourneyTrack.io** | 8.7/10 | 17 |
| **UXPressia** | 8.5/10 | 22 |

#### Platform Basics

| Feature | JourneyTrack.io | UXPressia | 
|---|---|---|
| **Templates** | 8.9 (16 reviews) | 8.7 (21 reviews) | 
| **Exporting** | 7.8 (17 reviews) | 8.5 (19 reviews) | 
| **Multi-user Access and Collaboration** | 9.4 (17 reviews) | 8.8 (21 reviews) | 
| **Multiple Personas** | 9.2 (17 reviews) | 9.1 (17 reviews) | 
| **Data Analytics ** | 8.3 (17 reviews) | 7.4 (17 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | JourneyTrack.io | UXPressia | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **JourneyTrack.io** | N/A | N/A |
| **UXPressia** | 8.3/10 | 5 |

#### Collaboration

| Feature | JourneyTrack.io | UXPressia | 
|---|---|---|
| **Integrated Communications** | Not enough data | 9.3 (5 reviews) | 
| **Native Communications** | Not enough data | 7.0 (5 reviews) | 
| **Board Overview** | Not enough data | 8.3 (5 reviews) | 
| **Screen Sharing** | Not enough data | 9.0 (5 reviews) | 

#### Hardware

| Feature | JourneyTrack.io | UXPressia | 
|---|---|---|
| **Required Hardware** | Not enough data | Feature Not Available | 
| **Bring Your Own Device** | Not enough data | 9.0 (5 reviews) | 

####  Security

| Feature | JourneyTrack.io | UXPressia | 
|---|---|---|
| **Permissions** | Not enough data | 7.7 (5 reviews) | 
| **Single Sign-On (SSO)** | Not enough data | 8.0 (5 reviews) | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | JourneyTrack.io | UXPressia | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)


**Unique to UXPressia (1):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | JourneyTrack.io | UXPressia | 
|---|---|---|
| **Small-Business** | 33.3% | 56.8% | 
| **Mid-Market** | 9.5% | 18.9% | 
| **Enterprise** | 57.1% | 24.3% | 

### By Industry

#### JourneyTrack.io

- **Financial Services:** 20.0%
- **Banking:** 20.0%
- **Computer Software:** 15.0%
- **Consulting:** 10.0%
- **Manufacturing:** 5.0%
- **Pharmaceuticals:** 5.0%
- **Maritime:** 5.0%
- **Leisure, Travel & Tourism:** 5.0%
- **Hospital & Health Care:** 5.0%
- **Design:** 5.0%
- **Other:** 5.0%

#### UXPressia

- **Higher Education:** 13.5%
- **Consulting:** 13.5%
- **Design:** 10.8%
- **Education Management:** 10.8%
- **Information Technology and Services:** 8.1%
- **Banking:** 5.4%
- **Computer Software:** 5.4%
- **Graphic Design:** 5.4%
- **Cosmetics:** 2.7%
- **E-Learning:** 2.7%
- **Other:** 21.6%

---
## Alternatives

### Alternatives to JourneyTrack.io

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13072 reviews)
- [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (523 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [CleverTap](https://www.g2.com/products/clevertap/reviews) — 4.6/5 stars (652 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4460 reviews)
- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)

### Alternatives to UXPressia

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13072 reviews)
- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8642 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews)
- [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (523 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (688 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [WebEngage](https://www.g2.com/products/webengage/reviews) — 4.5/5 stars (751 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (631 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)

---
## Top Discussions

### JourneyTrack.io

No discussions available for this product.

### UXPressia

- Title: [How do you create a customer journey map in UX?](https://www.g2.com/discussions/how-do-you-create-a-customer-journey-map-in-ux) — 1 comment
  > **Top comment:** "Set a goal, conduct proper research (less guessing, more customer interviews), build user/buyer/you-name-it personas, create a map (or two-five-many if..."
- Title: [How do I create a customer journey map online?](https://www.g2.com/discussions/how-do-i-create-a-customer-journey-map-online) — 1 comment
  > **Top comment:** "With a professional journey mapping tool like UXPressia. Of course, you may use Excel for your mapping project, but to save effort and time, it’s better not..."
- Title: [How do you use Uxpressia?](https://www.g2.com/discussions/how-do-you-use-uxpressia) — 1 comment
  > **Top comment:** "You sign up, create your first journey mapping or personas project and start working. 

With a PRO account, there are almost no limits to your mapping..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/journeytrack-io-vs-uxpressia)