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Compare JourneyTrack.io and UXPressia 
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At a Glance
Market Segments
Enterprise (57.1% of reviews)
Small-Business (55.6% of reviews)
Entry-Level Pricing
Starting at $29,000.00 Per Year
Free
JourneyTrack.io
Star Rating
(21)4.8 out of 5
Market Segments
Enterprise (57.1% of reviews)
Entry-Level Pricing
Starting at $29,000.00 Per Year
Free Trial is available
Browse all 4 pricing plansUXPressia
Star Rating
(36)4.5 out of 5
Market Segments
Small-Business (55.6% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UXPressia excels in its "Quality of Support," with a score of 9.2, while JourneyTrack.io impresses with a perfect score of 10.0, indicating that users find JourneyTrack.io's support to be exceptionally responsive and helpful.
- Reviewers mention that both platforms offer strong "Ease of Use," but JourneyTrack.io edges out with a score of 9.5 compared to UXPressia's 9.0, suggesting that users find JourneyTrack.io's interface more intuitive and user-friendly.
- G2 users highlight that UXPressia has a solid "Multi-user Access and Collaboration" feature with a score of 8.8, while JourneyTrack.io shines with a higher score of 9.3, indicating a more robust collaborative environment for teams.
- Users on G2 report that UXPressia's "Data Analytics" feature is somewhat lacking with a score of 7.6, whereas JourneyTrack.io offers a better experience with a score of 8.1, suggesting that users find JourneyTrack.io's analytics tools more effective for tracking performance.
- Reviewers mention that both products provide "Templates," but UXPressia scores slightly higher at 8.9 compared to JourneyTrack.io's 8.7, indicating that users appreciate the variety and quality of templates available in UXPressia.
- Users say that while both platforms offer "User, Role, and Access Management," JourneyTrack.io's features in this area are rated higher at 9.4 compared to UXPressia's 8.7, suggesting that JourneyTrack.io provides more comprehensive control over user permissions and roles.
Pricing
Entry-Level Pricing
JourneyTrack.io
Basic Plus
Starting at $29,000.00
Per Year
Includes 50 journeys
For small and medium companies.
- Unlimited editors
- Includes 50 journeys and workshops
- Up to 30 personas
UXPressia
FOREVER FREE
Free
A simple way to get started for teams new to UXPressia. No time limitations.
- 15 tags
- 3 customer journey maps, 3 personas, and 3 impact maps
- Email sharing with 1 user
Free Trial
JourneyTrack.io
Free Trial is available
UXPressia
Free Trial is available
Ratings
Meets Requirements
8.8
20
8.3
30
Ease of Use
9.3
21
9.0
30
Ease of Setup
9.5
16
9.6
15
Ease of Admin
9.4
12
8.5
10
Quality of Support
10.0
19
9.2
26
Has the product been a good partner in doing business?
9.9
12
9.2
8
Product Direction (% positive)
9.4
19
9.6
29
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.9
16
8.7
20
7.8
17
8.5
19
9.4
17
8.8
21
9.2
17
9.1
17
8.3
17
7.4
17
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Collaboration
Not enough data
9.3
5
Not enough data
7.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Hardware
Not enough data
Feature Not Available
Not enough data
9.0
5
Security
Not enough data
7.7
5
Not enough data
8.0
5
Agentic AI - Visual Collaboration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
JourneyTrack.io and UXPressia are categorized as Customer Journey Mapping
Unique Categories
JourneyTrack.io has no unique categories
UXPressia is categorized as Visual Collaboration Platforms
Reviews
Reviewers' Company Size
JourneyTrack.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UXPressia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
20.0%
Banking
20.0%
Computer Software
15.0%
Consulting
10.0%
Manufacturing
5.0%
Other
30.0%
Higher Education
13.9%
Consulting
11.1%
Education Management
11.1%
Design
11.1%
Information Technology and Services
8.3%
Other
44.4%
Discussions
JourneyTrack.io has no discussions with answers
How do you use Uxpressia?
1 Comment
US
You sign up, create your first journey mapping or personas project and start working.
With a PRO account, there are almost no limits to your mapping...Read more
How do I create a customer journey map online?
1 Comment
US
With a professional journey mapping tool like UXPressia. Of course, you may use Excel for your mapping project, but to save effort and time, it’s better not...Read more
How do you create a customer journey map in UX?
1 Comment
US
Set a goal, conduct proper research (less guessing, more customer interviews), build user/buyer/you-name-it personas, create a map (or two-five-many if...Read more
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